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“wonderful stay in lovely hotel”
Review of L'Hotel

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L'Hotel
Ranked #16 of 27 Hotels in Chartres
Certificate of Excellence
Reviewed September 8, 2012

Very lovely and nice hotel. Very helpfull and friendly staff. Great spacious and clean (attick)room. Location superb: 10 minutes walk to the Cathedral through the beautiful old part of the town. wireless wifi only on groundfloor, but in every room there's a network cable to connect. Parking: no problem - in the small courtyard in front of hotel. We had a small problem with the shower: staff immediatly came and helped us out. On arriving: we got a lot of information and map of things to do in Chartres - great service. Don't know about breakfast: we had breakfast every morning downtown near the Cathedral.

  • Stayed: August 2012, traveled with family
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Thank avd14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 - 54 of 155 reviews

Reviewed August 26, 2012

A clean,nice hotel close to the Cathedral and town centre.Lift, airconditioning, nice shower and pleasant staff. Restaurant downstairs and breakfast for 10euro if you wish.View not so nice,but didn't mind.

  • Stayed: August 2012, traveled with friends
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Thank Hanka_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

Very comfortable and modern in quiet street just 5 mins from cathedral. Only problem is lack of parking - if you park mid afternoon-9am in the underground car park at the end of street it will cost 15-20 euros which then makes it an expensive overnight stay,

  • Stayed: August 2012, traveled as a couple
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Thank Crabby061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabienne E, Propriétaire at L'Hotel, responded to this reviewResponded August 15, 2012

Thanks for your comment, we are more than glad that you enjoyed your stay with us at "L'Hôtel". We agree that it is too bad that Chartres is a city with only few free parking spaces... the city center is quite expensive to park cars. But we hope your trip in Chartres was worth it ! Best regards, L'Hôtel.

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Reviewed July 18, 2012

The location of this hotel was excellent - within a few minutes walk of the cathedral and in a quiet courtyard. The staff were friendly and helpful but we initially booked, by telephone, a standard room. it turned out to have a connecting door to another room (it was locked!) but when the guests next door came in we could hear every word they said - and what was worse everything that happened in the bathroom (yuk!). We asked for another room but had to pay more for a better quality one. This room was fine - large, clean and thankfully quiet. I didn't like the fact that we had to pay on arrival (we stayed in 7 hotels in 2 weeks and this was the only one that expected this other than one I booked online). The petit dejeuner was 10 Euros which we thought was crazy - we didn't book it! There's a lovely boulangerie over the road -great pain au raisins! There is parking but it's limited so you do need to book it. So, a great position, nice staff, but some negatives.

  • Stayed: July 2012, traveled as a couple
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1  Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabienne E, Propriétaire at L'Hotel, responded to this reviewResponded July 21, 2012

Hello ! Thank you for giving your feeling about our Hotel. We are sorry about the "some negatives" you found here, but also glad that in general your stay was good. Could you please remind us what was your room number, so we can solve this problem as soon as possible ? Thanks for your help. Best regards, L'Hôtel.

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Reviewed July 12, 2012

We arrived just a little weary and were warmly welcomed and asked to view the two rooms available before booking in. We opted for the larger room and were so content extended our stay. Madame, her sister, and her daughter very helpful. Good size bathroom, very clean, good water pressure etc. We took the half board option and were more than happy to dine in each night. Madame's husband is chef. Easy walking to all attractions in this beautiful town. Yes, parking is limited, but there is a car-park across the street. As a bonus to us, a laundrette, 5 mins walk away in the same street. A modern hotel with a homely feel - our choice next time in Chartres.

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  • Stayed: June 2012, traveled as a couple
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1  Thank Bronwyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

Very comfortable and affordable. Owner and daughter were very helpful, friendly and hospitable. Spoke English. Great location in this charming city. The shower was excellent. Good water pressure and hot. The room was big enough and the bed was very comfortable. Reserved, free parking. Would definitely stay here again.

  • Stayed: June 2012, traveled as a couple
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1  Thank lenkcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

We really thank you for your kind words about L'Hôtel. It was a pleasure to welcome and meet you, we hope we might get the chance to see you another time in Chartres. Best regards. L'Hôtel

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Reviewed May 28, 2012

the people of this hotel have spoiled my family vacations, not recommended, very bad public atencion, very dirty linen bugs in the rooms, is a very dirty place. least this elsewhere, very bad experience. restaurant food is bad, bad business to stay on this site. These people are not valid for managing a hotel, totally unprofessional. My experience is not unique, during my time there, I know that more people came with problems due to poor treatment by staff. A very ugly place, very dark at night, no much security. It worth the trip to see the cathedral, a great city, if not for the bad experience of accommodation. I hope anybody make the same mistake as me of staying in this place

Room Tip: no worse than the other
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  • Stayed: March 2012, traveled with family
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3  Thank obamaWashinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

We are really disappointed and sorry about your so terrible experience in our Hôtel. Unfortunately we will not get the chance to proove you that we deserve more than this very bad appreciation, and that's a pitty. Best regards, L'Hôtel.

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Additional Information about L'Hotel

Address: 28 Rue du Grand Faubourg, 28000, Chartres, France
Location: France > Centre-Val de Loire > Loire Valley > Chartres
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #16 of 27 Hotels in Chartres
Price Range: $95 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — L'Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
Right in the center of the town, L'Hotel was built in 2008. It is a quiet, clean and cosy place where you will find yourself at home. Do not hesitate to write us an email to ask for any detail. We cannot wait to welcome you in L'Hotel and give you tips to visit our beautiful town ! ... more   less 
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