This B&B had some good reviews so we decided to book here. Do yourself a favor and skip this place, you will probably regret it if you didn’t.
We were travelling with 4 adults and 2 babies so when we were searching for a nice place to stay we had some requirements like a large house, garden and swimming pool (because of the heat). We emailed several times with the owner to make sure everything was in order. It was our first time travelling with babies so we needed to make sure the place was suitable. The owner ensured us we could stay in the main house and would have the pool all by ourselves.
When we arrived it turned out there wasn’t a pool! No pool whatsoever! The picture on the website wasn’t from the property and actually they were building the pool the moment we arrived. The owner was there and told us the former quests broke the pool and she ensured us that on monday the pool was finished. Well it didn’t. The whole week construction workers made terrible noises to construct the pool and we didn’t had the chance to swim.
But this wasn’t all.
The house was very dirty when we came in. The kitchen wasn’t cleaned. The stove was covered in fat and dust, the floor was sticky, there were leftovers in the fridge and so on. The next couple of days we had to deal with a fly infestation. I still don’t know how or why this happened, but I have never seen so many flies together in my live. There were hundreds and hundreds of flies in the kitchen and living room. We couldn’t eat or stay in these rooms and had to contact the owners. Maybe there is a leak in the septic tank or some dead mouse we didn’t know so we went over to the owners house to report this fly problem. Surprisingly we got a lousy reaction. The owner responded that they also had some flies in the house. Uninterested and unwilling to take a look at the problem at hand they told us to keep the windows shut. Somewhat baffled by her reaction we decided to buy all sorts of fly repelling products. The next couple of days, we caught hundreds of flies and managed to keep them a bit away from the food we had to prepare. We tried to stay away from the kitchen as much as possible.
But this wasn’t all.
Then there was the dishwasher. Well actually there wasn’t, it was broken. On the first day we told the owner and she again told us the former quests broke it. She told us she would install a new one. This wasn’t done for 5 days later but that didn’t settle this story. The guy who installed the dishwasher used a special converter to plug the machine in. This converter was only suitable for non earthed appliances so when I touched the inside of the dishwasher I got a 230V shock. I don’t know how on earth this is even possible, but it is. You might think this is a funny story, but imagine me having my little baby on my arm when opening this dishwasher from hell. It could potentially kill him. You know what happened when we confronted the owner of this problem? Her husband Steve came outside being all mad at us. He told us that it wasn’t his problem and we should simply not use the machine. Also he started about the fly problem and why we even came to his house to address this issue. His idea of running a B&B is that you get the keys and do your own thing. Not troubling the owners with issues which are clearly their responsibility and even agreed upon by mail. This guy Steve was totally unreasonable even started yelling at us when we told him he was neglecting on the pool part. Steve said the emails aren’t bound so from his point of view he wasn’t owing us anything. Can you imagine the looks on our faces? Words cannot describe how I feel about these people, pitty mostly.
I figured out that this place was taken over by Tracey and Steve. Probably the former owners took better care of the place and guests.
If we hadn’t had the babies with us we would have moved away on day 3. I took pictures of everything that was wrong that week.
- Official Description (provided by the hotel):
- An 1872 merchant’s house in the heart of a Burgundy village, a wonderful garden (with boules pitch), with views of the old church, the neighboring hills and the Serein valley; close to many tourist sites: Fontenay Abbey, Vezelay, Chablis, Beaune, Dijon and the nearby Morvan Park. Vineyards are a plenty in this area and so is the beautiful canal for cycle rides and picnics. The house is also well situated for people travelling to and from the South of France to Calais, it is halfway between the two and only 10 minutes from the A6 motorway junction.There are swings and large gardens for the kids and 2013 will also offer guests the chance to cool off in the pool in the summer months or use as a spa in the winter months. ... more less
- Reservation Options:
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- Also Known As:
- La Chouette Qui Chante Saulieu, France - Cote D'Or