Looking for a place to eat, we chose Le Francais. It looked inviting, but not many people at 7:30. By the time we left the place was packed, and it is a large place. The food has lovely little extras, and the service was very efficient. But indeed the staff is not very friendly, though very correct. For the local people obviously a place to connect - the head waiters were kissing customers left and right, but for outsiders not so much. The food was quite adequate, but the menu is somewhat limited. Nice place, and certainly worth a try when visiting Bourg-en-Bresse.
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