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“A beauty in Beaune”

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Hostellerie Le Cedre
Ranked #4 of 62 Hotels in Beaune
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A beauty in Beaune”
5 of 5 bubbles Reviewed November 23, 2013

A great hotel with staff that could not be compared nothing was too much trouble. The position of the hotel to access the town is just right. From the staff on arrival to front desk and breakfast staff nothing was too much trouble. Their attention to detail and any request was unbelievable

Room Tip: The ground floor rooms are great
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, November 25, 2013
Thank you so much for the glowing terms of your comment that we acknowledged with much emotion. Indeed, we all work with passion and commitment in order to make you feel at home throughout your stay at the Hostellerie Le Cèdre. This is why we naturally pay a lot of attention to your queries and needs.

Your wonderful feedback about our staff is “unbelievable”…On behalf of all: thank you!

We sure hope to have the pleasure to welcome you in the near future again.

Raphaël MEYER, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Norwich, England, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 21, 2013

The hotel itself is superb, with very friendly, helpful staff, comfortable public areas and well-appointed bedrooms, albeit lacking tea making facilities (the norm in France). The buffet breakfast was superb. Dinner in the restaurant, however, was disappointing, with aloof, inattentive waiters. They failed to bring the bottled water I ordered, then brought the wrong type. During the meal I had to get up three times to refill our glasses with water, which had been left on a central table) and the fish dish that my wife ordered was over-salted almost to the point of inedibility. Also, we were given a pre-dessert which was bigger than the dessert itself - frankly ludicrous. Stay in the hotel by all means, but don't eat dinner here.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, November 25, 2013
Further to your comment for which we thank you, we are pleased that you enjoyed your stay at the Hostellerie Le Cèdre, although very concerned and surprised about your negative feedback regarding our restaurant. We don’t have any details about your name and stay so we don’t know what happened. We sure hope that you did send back the fish dish to have it replaced. We did pass on your remark to our sommeliers and maîtres d’hôtel for more attention as you are definitely not supposed to refill your glass yourself. Also, the pre-dessert is indeed only served in a large serving dish but it is very light and can’t be compared to the dessert itself.

Looking forward to welcoming you again, we would be pleased if you would just give our restaurant another chance…

Raphaël MEYER, General Manager
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Northwich, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

We had a ground floor room overlooking the street and we had no noise problems at all. We had booked the gourmet weekend which included 2 restaurant meals and tickets to various sites in Beaune & a pass for Dijon. This was a special treat and we weren't disappointed and thoroughly enjoyed it. The staff were unobtrusive yet there when you needed them. The only downside is that tea & coffee making facilities in the room would have been nice.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duttons_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, November 6, 2013
We are very grateful for the kindness of your comment and so pleased to have made your stay be special. We made the choice of a 24-hour-room service rather than self-service because it is part of the service and attention we want to give you.

We thank you for chosing our Hostellerie Le Cèdre and sure hope to have the pleasure to welcome you again in the near future!

Raphaël MEYER, General Manager
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Wrentham, Massachusetts
Level Contributor
247 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

The hotel is situated on a main thoroughfare in Beaune that is really busy first thing in the AM and during the "rush" hours. The ground are extremely attractive and quaint and the lobby bar and sitting areas are especially inviting.
The staff is friendly and very accommodative. The hotel features the restaurant Le Clos de Cedre, a one star michelin, and it is an absolute delight to wander over to the restaurant and have that short walk home.
The rooms are spacious and comfortable, but one could clearly make the argument that they are on the expensive side. But hey, this is Beaune, France and you get what you pay for. The entire city is within easy walking distance and this hotel is very accessible.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, October 24, 2013
Thank you very much for taking the time of a comment. We are very grateful for your very nice feedback and the choice of your words because our goal is to make you feel at home while staying at the Hostellerie Le Cèdre…

Reading how much you enjoyed that “short walk home” after dinner just put a smile on everyone’s face here! Indeed, we commit every day with heart and soul to keeping our “Home” cozy for you.

We are so pleased to have met your expectations in every way and sure hope to have the opportunity to welcome you again in the near future.

Raphaël MEYER, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

We were "on the fence" with this one.
Great welcome; very helpful staff; room for our kids right next to ours (as requested), dog catered for and concierge took care of booking a very good restaurant for dinner. No complaints and, to that end, definitely 5* standard.
Where Le Cedre falls short is the standard of the rooms. Our (3) rooms seemed to be in the middle of a renovation project. Carpets, some of the decor and furniture as well as part of the bathroom was recently updated - and that to a very good standard - but the rest was not. I would have expected lavish curtains at the window but, instead, there was a fabric covered shutter. The minibar was a stand-alone fridge next to the wardrobe, the shower cubicle a tiny 70 cm x 70 cm affair with a 80's style plastic sliding door. The hairdryer (also 80's) had just enough power to exert a warm "breeze" of air and 2 sockets had to suffice for mobile phone charging, laptop and hair straighteners. No aircon either.
Breakfast was good but no more than that with scrambled egg as pale as, and resembling the consistency of, porridge. Whilst we do speak french, I would have expected the staff to speak English (or any other language than French).
Location, ambience and service has all the foundations of true 5* but lack of some of the basics cut it back to 3* or 4*.

Room Tip: There are rooms that are not in the renovation transition phase. Ask for a room that has been fully...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trungelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, October 11, 2013
Thank you for taking the time to share your opinion. We are pleased you appreciated the warm welcome and the commitment of our staff who spontaneously responded to your queries throughout your stay.

About your harsh comment regarding the rooms, we are kindly asking you to acknowledge that two of the three rooms you had were completely renovated, obviously not according to your personal taste. All our rooms differ from one another and it would have been helpful for us if you had expressed your expectations upon reservation. We would have found a more suitable room for you, for example on the 1st floor, with curtains and walk-in shower.

We took note of you negative feedback about breakfast as well.
Last but not least, if we accept criticism and suggestions, we don’t really appreciate the spread of false information. Indeed, all our rooms are air-conditioned.

Kind regards,

Raphaël MEYER, General Manager
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Canberra, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

We had a family room for 4 people (including 2 nearly grown up children). Walking distance to everything in the beautiful town of Beaune. Obviously a fine hotel; we had a magnificent meal in their starred restaurant, sipped cocktails in the beautiful garden and thoroughly enjoyed ourselves. The service is inconspicuous, professional and assured without necessarily being friendly or warm. A renowned, luxurious hotel in a wonderful place. My son was disappointed that there was no gym or pool - cant have everything I guess.

Room Tip: We had a loft room - very steep stairs so avoid if this is a problem for you.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neils01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, October 11, 2013
Thank you very much for sharing your positive feedback. We are very happy you enjoyed staying at the Hostellerie Le Cèdre and appreciated the quality of our services as well as the commitment of all.

We hope to have the opportunity to welcome you again in the near future.

Raphaël MEYER, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malvern
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

This hotel was OK, but very overpriced since we had just left a Relais and Chateaux property that was phenomenal and our Jr Suite there was less expensive. The hotel lobby was quite handsome, and if in inclement weather, would have been very comfortable. The room itself was a little dreary in color, all gray, but seemed very clean and bathroom was well done and very clean as well. The outdoor terraces were very lovely, and a great place to have a drink and breakfast in the morning. Otherwise, I can say that all in all, it was not worth the expense.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caro55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hostellerielecedre, Directeur général at Hostellerie Le Cedre, responded to this review, October 11, 2013
Thank you for taking the time of a comment. We are sorry not have met your expectations although your frustration was meant to be if you dare to compare two hotels that actually can’t be compared with each other!

It just doesn’t make any sense to us to expect a Relais & Château property with a few acres land when booking a private charming hotel in town… Therefore, we shall recommend that you check the hotel website carefully before making a reservation in the future in order to avoid such an unjustified disappointment that kept you from enjoying your stay to the fullest. Indeed, our hotel has its own unique character, warm, cozy and elegant, and the whole team of the Hostellerie Le Cèdre sincerely feels concerned about the well-being of our guests throughout their stay.

Kind regards,

Raphaël MEYER, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hostellerie Le Cedre

Property: Hostellerie Le Cedre
Address: 10 boulevard Marechal Foch, 21200, Beaune, France
Phone Number:
Location: France > Bourgogne-Franche-Comte > Cote d'Or > Beaune
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Beaune
#7 Family Hotel in Beaune
#11 Romantic Hotel in Beaune
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hostellerie Le Cedre 5*
Number of rooms: 40
Official Description (provided by the hotel):
Ideally situated in the heart of Beaune, opposite the ramparts and 5 minutes walking distance from the Hospices de Beaune, Hostellerie Le Cedre is the ideal place to discover the area.Beautiful, shaded terraces in the heart of gardens full of 100-year old trees where you can enjoy the summer season and a comfortable lounge bar with a fireplace to warm yourself when winter has arrived.Le Cedre offers you 40 rooms perfect for dreaming and relaxing. Each one is different with its own personality. ... more   less 
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Also Known As:
Hostellerie Le Cedre Beaune
Hostellerie Le Cedre Hotel Beaune

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