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Reviewed November 9, 2017

We have stayed here a number of times and in October stayed here on our way to Italy and on our return. Pleasant reception staff and when I was looking for an address were most helpful in finding it. Bar is nice and have good local wines. There is no safe or fridge in the room. The rooms are clean and bright. They give you a free drinks voucher - for one person per room. I won on that drink!!! The free parking is an added bonus as we have found many Mercure hotels now charge for parking. A nice walk into town which has many restaurants and bars. Would definitely recommend this hotel. Another Mercure habit now is to not have in the bathrooms their shampoo and bath oil little bottles which they used to supply. It is now on the wall

  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank MiniMx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE_BEAUNE, Directeur général at Mercure Beaune Centre, responded to this reviewResponded November 17, 2017

Dear Customer,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Mederic Fauchille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2017 via mobile

We have stayed here several times. It’s old world charm. Each room is different and unique. Expect a few weird things like unusual lighting or bathrooms, low ceilings etc. working around an older building and design. Great central location

Stayed: October 2017, traveled with family
3  Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2017

We originally booked a standard room for 4 nights, room 139. We were woken up at 5 am, 6am and onwards by delivery vans and people coming and going. Our room overlooked the entrance. On explaining our lack of sleep the next morning, we were upgraded at no extra cost to a suite at the back of the hotel, overlooking the pool. Thank you Mercure Beaune! We had a lovely stay.

Room Tip: Avoid rooms overlooking the entrance.
  • Stayed: October 2017, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank diane5457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE_BEAUNE, Directeur général at Mercure Beaune Centre, responded to this reviewResponded October 25, 2017

Dear customer,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Mederic Fauchille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017

We have visited Beaune many times over recent years and have invariably used this hotel. It is located just 10 minutes' walk from the town centre, and has a very spacious (free) car park. The front desk staff are friendly and helpful. The hotel has a very good restaurant with a good selection of local dishes and a very extensive wine list.
An additional bonus for those with electric or hybrid cars is the large number of charging points in the car park.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Peter1966_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE_BEAUNE, Directeur général at Mercure Beaune Centre, responded to this reviewResponded October 20, 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Mederic Fauchille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017

This hotel is located in a very quiet location in Beaune. It was clean and modern and the staff were very friendly and helpful. Its location was absolutely beautiful. Its just a short walk to the city centre which has plenty of restaurants to eat in. Just beware that most restaurant do not have English on there menus and they are not very accommodating to translate it. We ended up walking back to the Buffet restaurant located next to the mecure where we enjoyed a meal. Breakfast at at the Mecure was good not a large selection but at this stage of our European trip we were a little over cooked breakfasts.

  • Stayed: September 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank RayleneL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE_BEAUNE, Directeur général at Mercure Beaune Centre, responded to this reviewResponded October 20, 2017

Dear Acustomer,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Mederic Fauchille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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