Stopped here for 1 night on our first trip down south in August. Easy to find and perfect just near the motoway , The hotel was clean, friendly check in and the pool was lovely for my daughter .The beds are very comfortable ! sofa bed good too .
I did however witness a young girl get stuck in the lift for around 45 mins , I do think the hotel staff could have handled the situation better ! it was obvious the young girl was terrified inside the lift , the mother was also very upset ( understandable ) there wasn't much communication or effort to try calm the situation from the staff, Basically the mother and father were told they just had to wait for the engineer and walked off very uninterested . I felt very sorry for the family , you could hear how distressed the young girl was being stuck inside for nearly an hour .
We would stay again, but very disappointed with how the staff handled this situation.
just a little compassion was all that was needed from the staff .
all round , a nice stop over hotel, We would return again.More
- Free Wifi
- Free parking
- Visit hotel website