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All reviews shopping centre looked lovely an indoor play area small pool rooms are clean and comfortable long journey bottle of water would stay again family room car park old town stopover motorway france corridor convenience
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Reviewed November 25, 2018 via mobile

A family visit to my brother living in Rennes and decided to visit the Novotel bar for a drink. A decision we will live to regret. My order was for a mojito which took half an hour to be prepared, even though the bar was empty and we (4 people) were the only patrons. Unfortunately the drink arrived and looked lovely liked a collection of mint leaves drowning in a pool of water, sugar and a hint of rum. The rest of my party's were far from better (a sorry excuse of 2 Spritz and an awful red wine). When I complained about the Mojito I got sarcasm from the waiter. Avoid the Rennes Novotel bar at all costs, definitely not a 5 star hotel experience, more of a child playing with his father's drinks.....

Date of stay: November 2018
Trip type: Traveled with family
Thank nickpB6600ES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delphine L, Responsable réception at Novotel Rennes Alma, responded to this reviewResponded November 28, 2018
Google Translation

Cher Nick,

Vous avez pris soin de nous écrire ce message sur plusieurs sites et nous vous remercions de partager ainsi votre expérience au bar de l'hôtel.
Celle-ci ne fut pas mémorable et je le comprends aisément en vous lisant.
Vos remarques sont d'ores et déjà transmises aux équipes concernées pour éviter que cet incident se reproduise.

N'hésitez pas à repasser nous voir lors de votre prochaine visite chez votre frère et nous vous montrerons que nous avons rectifié ce problème.

Bien cordialement !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2018

Conveniently located hotel offering family & pet friendly environment. Just off the city ring road and adjacent to a shopping mall and restaurants this place offers plenty of variety. Small but clean and welcoming swimming pool gives the kids a welcome splash after a long journey. A good stopover or weekend away location.

Room tip: All rooms quiet
Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank N H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delphine L, Responsable réception at Novotel Rennes Alma, responded to this reviewResponded October 16, 2018
Google Translation

Cher client,

Toute l'équipe du NOVOTEL RENNES ALMA se joint à moi pour vous remercier pour ce commentaire qui définit bien notre établissement : sympathique et accueillant.
Revenez plonger dans notre piscine lété prochain !

Cordialement,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2018 via mobile

Hotel is comfortable and located next to a shopping centre with decent food outlets.
Conveniently placed for a visit to Groupe Le Duff HQ, situated next door.
Breakfast is great and food in general is decent.
5-10 minutes from town centre/ old town.
Hotel is better than average in my opinion but very good would be stretching it.

Date of stay: September 2018
Trip type: Traveled on business
Thank markhL9711UC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2018 via mobile

We arrived at this hotel around2 o’clock and our room was ready which was great.
We have a very quiet room which backs on to the car park even though there is no views we are quite happy that there is no traffic noise.
The room is spacious with a big king bed
and there is room to put your suitcases but not much hanging space for clothes.
The bathroom is very good with a large walk in shower which I quite like with plenty of elbow room. There is a couple of shelves for your toiletries which is also good.
The only thing that we were not happy with is that they give you paper cups to drink your coffee/tea out of which is not very nice and considering they have a restaurant attached to the hotel why wouldn’t they give you proper cups/mugs.
There is also plastic/paper cups in the bathroom which break if you put a little pressure on them and the towels are paper thin.
These things could easily be addressed and I would have given this hotel a 5 star rating.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank kazzahazza52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2018 via mobile

We stayed here on an overnight returning from Spain. Hotel is great, rooms clean, staff very friendly. Family room under £90 for the night.

However the expense then starts,

Pint of Heineken - £7.50
Breakfast - £16:50
Gin and Tonic £8

And so it goes on. However there is a large shopping complex where you can eat and drink at reasonable prices and the quality is okay

I would stay again but would not plan on eating or drinking here

Date of stay: September 2018
Trip type: Traveled with family
Thank seanc617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delphine L, Responsable réception at Novotel Rennes Alma, responded to this reviewResponded September 6, 2018
Google Translation

Bonjour Monsieur,

Merci pour votre gentil message sur votre chambre et le personnel de l'hôtel.
Concernant les tarifs des consommations, il est vrai que nous sommes tenus de respecter les prix qui sont fixés par la chaine NOVOTEL.
Malgré cet inconvénient, nous espérons que vous reviendrez séjourner dans notre hôtel.

Cordialement,

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