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Novotel Thalassa Dinard
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Reviews (1,264)
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All reviewsoysterssliding doorocean viewst malolocal townspa experiencethe main hotelspa facilitiesaccor hotelsswimming capsnice gardenyoung childrendirect access to the beachsea water poolbreakfast buffet isself cateringbar and restaurant
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Reviewed June 24, 2014

  • Stayed: June 2014, traveled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
h1114-gm, Directeur général at Novotel Thalassa Dinard, responded to this reviewResponded April 1, 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 28, 2014

I have stayed at this hotel for several weeks, and I am currently a guest here. At this moment 28/02/2014 there is a major storm with gale-force winds, so this is the first time I have tried to eat in the hotel, rather than walk into town.

Now I find that there is no food available in the restaurant or the bar between 2pm-7pm. Contrary to the website, the is also no room service between these hours. (As told by Alexandre on the front desk)

To compound this, there is no store/shop selling food here, so unless I am prepared to go out into the storm and walk 1 mile to the town, I cannot eat!
This hotel prides itself on being a Health Spas, but surely the #1 thing you need to BE healthy is food!

I can't even complain! The manager is on holiday, and the deputy is also away. Alexandre did not volunteer this information willingly, I had to constantly ask his these questions.

Myself and my business partners will never use this hotel chain again.

Room Tip: Request a sea view room, as the views are beautiful
  • Stayed: February 2014, traveled on business
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1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1114-gm, Directeur général at Novotel Thalassa Dinard, responded to this reviewResponded March 4, 2014
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merci d'avoir partagé votre avis.
nous avons un service de restauration du petit déjeuner à 06h30 au diner à 22h30 avec une offre au bar de 11h45 à 15h30 , une offre buffet au restaurant de 12h00 à 14h30 - une offre gouter au bar de 15h30 à 18h00 - une offre diner de 19h00 à 22h30.
Je suis désolée que le réceptionniste n'est pas pu vous informer correctement sur ces possibilités.
bien sincèrement

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Reviewed February 20, 2014

We drove all the way from Honfleur to Dinard, almost just for this resort-hotel. And yes, it was worth it.
We booked an Executive room, still the view was awesome. (I recommend that you book a room with an ocean view.) The swimming pool was great, had spas, massage rooms, and beauty salons. There were oysters in the morning buffet, and the lunch and dinner menus seemed tasty, although I didn't eat.
One handicap is that some people at the reception are not familiar with English. But that's not a big problem, because there are people who do understand.
Overall, I loved it and want to come back again.

Stayed: February 2014, traveled with family
Thank Lynnnnn16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1114-gm, Directeur général at Novotel Thalassa Dinard, responded to this reviewResponded March 4, 2014
Google Translation

merci pour avoir partagé vos impressions, nous sommes ravis de lire votre satisfaction, et esperons vous revoir bientôt
bien sincèrement

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Reviewed January 4, 2014

Standard garden view room spacious, well designed and unusual. Kitchenette would be great for longer stays- we were just one night so didn't use it.
Breakfast excellent, great views of the sea from the restaurant and bar. Good swimming pool. Wide range of good value treatments.
Just one moan. Why do french receptionists pick up the phone when they are still sorting out a face to face inquiry and leave you standing listening? Drives me mad.
Other than that we will be back as soon as we can.

Room Tip: Rooms without a sea view are much cheaper and still have their own style.
  • Stayed: January 2014, traveled with family
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2  Thank graham w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1114-gm, Directeur général at Novotel Thalassa Dinard, responded to this reviewResponded March 4, 2014
Google Translation

merci pour ces compliments qui sont encourageants pour nos équipes
au plaisir de vour revoir à Dinard
bien sincèrement

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Reviewed November 2, 2013

A great place to stay for a half term long weekend away as a family. Lots of families doing the same. Superb breakfast. Massages a treat. Very relaxed and a pleasure to walk around hotel in dressing gown. Only gripe, the room was too hot and there was no way to adjust temperature other than opening garden window. Will return.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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