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“Beautiful Hotel, terrible staff!”
Review of Novotel Dinard

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Novotel Dinard
Ranked #6 of 22 Hotels in Dinard
GreenLeadersGold level
Luxembourg City, Luxembourg
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Hotel, terrible staff!”
Reviewed August 6, 2013

The hotel is superbly located, the Spa is nice, a lot of sun beds.The view is fantastic,

BUT:

The staff is unfriendly, service is terrible. Breakfast is overcrowded, unwelcoming and poorly catered. At 10 sharp, all the buffet vanishes!

At the terrace, with only a couple of people sitting there, plan at least 10 minutes before someone dares to come, plan another 30 minutes to get your order... (club sandwich with chicken, actually 2 slices!)

I asked to get a slice of pizza warmed up for my daughter, they refused.

We shortened our stay due to the low service.

I am staying a lot at Novotels for my job, but this one is the worse I ever experienced!

Room Tip: at -3 Level, direct access o the Garden.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,075 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ghent, Belgium
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2013

Really nice hotel with beautiful sea view. Breakfast and restaurant are good. Can highly recommend.

Only negative point I can think of is the beds have a spring lift system which make an awful noise when turning around.

Stayed July 2013, traveled with family
Helpful?
Thank NeoPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

The Good:

Thalassotherapy centre
Plenty of Sun beds
Great Sea Views
Beach next door

The Bad:
No air con in junior suite falaise!
Noisy air extractor in kitchenette & toilet!
Low beds & chairs etc!
Balcony door needed a lot of force to lock!

The Ugly:
Breakfast coffee (no decaf) only available self service from coffee machines with long queues!
Breakfast scrambled eggs too soft & watery!
Breakfast tables set without tea spoons!
Dinner menu not too appetising!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
2 reviews
Reviewed June 22, 2013

We have visited many times and enjoyed the hotel and all it has to offer. The menu is always in French no English help, however ask to speak to the Maitre de ( been there a long time) he speaks excellent English and cannot be more helpful.





  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Geoffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1114-gm, Directeur général at Novotel Dinard, responded to this review, April 1, 2016
Google Translation
Vous avez aimé notre Hôtel Novotel Thalassa Dinard.
Nous vous attendons pour une nouvelle expérience
Bien sincèrement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 22, 2013 via mobile

Great, utilitarian but comfortable hotel in a great location on the beach at Dinard. The thalassotherapy is just wonderful as are the treatments. Nice steam room/hammam. Very good restaurant and bar. Good sized room with a nice firm large double bed.

Stayed May 2013, traveled as a couple
Helpful?
Thank Nova P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Dinard

Property: Novotel Dinard
Address: 1 avenue du Chateau Hebert, 35800 Dinard, France
Phone Number:
Location: France > Brittany > Ille-et-Vilaine > Dinard
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Dinard
#3 On the Beach Hotel in Dinard
#4 Luxury Hotel in Dinard
#6 Family Hotel in Dinard
#7 Romantic Hotel in Dinard
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Dinard 4*
Number of rooms: 173
Official Description (provided by the hotel):
Directly connected to the thalassotherapy centre, the Novotel Thalassa Dinard is a 3 star hotel in a stunning location, featuring comfortable and spacious rooms with sea views. During your thalasso break in Brittany, 12 km from Saint Malo, try our restaurants, La Goelette, serving health-conscious cuisine, and La Fregate, serving French cuisine. The centre offers a range of fitness and well-being treatments with a sauna, hammam and indoor heated swimming pool. Private undercover parking. ... more   less 
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Also Known As:
Dinard Novotel

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