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All reviewsswimming poolthe riverlovely locationdinan portthe air conditioningsteep walkmodern hotelmain townriverside locationopposite bankold townplenty of parkinggood sizecomfortable roomst maloexcellent parkinglarge shower
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Reviewed April 15, 2014

This was a five day, independent break, travelling by car via Eurotunnel. Parking is important to me and the outdoor car park was very good. The Reception staff were polite, helpful and friendly throughout the stay and their ability to speak English, when we were stuck, was very helpful. We had a King size bed room and were completely happy with it. The room had a good sized digital safe, however, we did not use it. Breakfast was continental buffet style and had a reasonable amount of variety. We made the mistake of not checking to see that the restaurant was open on a Sunday night, our mistake as we are aware of many restaurants closing on a Sunday. We had dinner on Thursday evening and had planned to eat there again on the Sunday as it was very good. So we were deprived of a nice dinner there that evening. I thought that the St Emillion wine was worth the money. Lovely location overlooking the moored yachts on the Rance. Dinan is a lovely place, particularly the port area where the hotel is located and which the bar and restaurant overlook. All the staff deserve praise. We would stay here again.

Room Tip: The ground floor bedrooms have electronically controlled shutters which you can activate by a switch in your room.
  • Stayed: April 2014, traveled as a couple
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1  Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwjerzual, Reception at Mercure Dinan Port, responded to this reviewResponded April 17, 2014

Dear Christopher,

Thank you for taking the time to share your experience in our hotel. We are delighted to know that you had a good time with us during your stay.

We would be delighted to welcome you again.

Regards,

Pierre-Hugues

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

We stayed on a business trip. We arrived at the hotel which seemed very quiet and waited in reception , no-one came and we could not find a bell. Finally found someone in the bar who was very pleasant. We did not book a table in the restaurant and were told off by the waiter when we did ask for a table even though there was only 2 other tables in use when we arrived and only about half a dozen by the end of our meal. The room was nice and clean but the shower, which looked impressive was feeble which is very unusual as we have lived in France and stayed in many hotels and the water pressure is usually far superior to the UK. The next morning we got the bill which included 2 breakfasts which we had not had. I pointed this out to the man behind the reception and he then phoned the restaurant to check that I was not lying! I was very surprised and i did say to hime that I was not lying. He must have realised that I would understand to him as I conversed in French with him the whole time. I did not take kindly to this and would not stay here again.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank loireuncorked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwjerzual, Reception at Mercure Dinan Port, responded to this reviewResponded April 15, 2014

Dear Customer, Thank you for sharing with us your vision of our hotel.We are sorry not to have completely satisfied your expectations. Being in a process of constant improvement, opinions of our customers are always welcome and we thank you for that. I take your point and I will make my team aware of this point.


Sincerely


Pierre-Hugues

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Reviewed March 31, 2014

Stayed here with friends for a weeks holiday in March 2014 on motorcycles, the hotel is situated on the port of Dinan right by the river, it has a free for guests car park to the rear and an outdoor pool in the hotel, there is a also a gym and jacuzzi all free for guests to use, all the staff at the hotel are outstanding and very helpful, they made you feel welcome and that they were pleased to be of service well done and thank you all for a really wonderful week we will be back. The rooms are spotlessly clean have very comfortable queen size beds, air conditioning, quality clean linen and duvets, our en suite bathroom didn't have a bath but a huge walk in double monsoon shower which we prefer and the maids kept operating theatre clean, we had a room with a little terrace on the ground floor overlooking the outdoor pool which was shut due to the time of year, complimentary tea, coffee and Evian water in the room was a welcome bonus, as were the great breakfasts which I looked forward to every day, we used the jacuzzi several times and it was immaculate, we used the restaurant on two nights and all of us agreed the food was very good I loved the sea bass and my friends said there steaks were spot on. all in all a great hotel with fantastic staff well done Best Western

Stayed: March 2014, traveled with friends
1  Thank touringbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwjerzual, Resp. d'Exploitation Hôtel at Mercure Dinan Port, responded to this reviewResponded April 2, 2014

Let me start by thanking you for sharing your comments with us regarding your recent stay at our property.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We will be glad to welcome you again in our hotel.
Best regards

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Reviewed December 21, 2013

We booked this hotel literally at the last minute via Expedia to stay overnight in order to catch the following morning's ferry from St Malo to Portsmouth. As the hotel's rating is only 3 stars, our expectations were low. But what a lovely surprise! Absolutely no complaints - excellent decor thru-out, friendly reception, well-sized bedrooms, comfy beds, pillows with super stylish, large bathrooms. A mini-fridge in the bedroom would be handy, but the window ledge served just as well to keep our perishables chilled.

The restaurant, which stays open until 9:30pm (even on Christmas weekend) served an outstanding dinner at a reasonable cost. (Our 2-course dinner for 2 w/ chef extra course + wine & beer cost @ €38. We ate seafood - fresh oysters & monkfish kebabs - both utterly delicious albeit a bit small in terms of portions. However, the service despite the late hour was extremely gracious and attentive. Similarly, no complaints regarding the self-serve breakfast. All very fresh & ample buffet.

Perhaps, the highlight of this hotel is not just the amenities, all above average for a 3-star, but instead it's magical location. It is situated along an ancient waterway and within the old medieval port of Dinan; which in and of itself is extremely charming and full of character.

The hotel cost £58 (€75), which included breakfast, parking & wi-fi. Overall- a great deal, place, location & food. We would gladly stay here again.

Room Tip: Ask for harbour/river side.
  • Stayed: December 2013, traveled as a couple
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1  Thank Vic_Vivant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

We stayed at the end of October to celebrate our wedding anniversary.We booked through brittany ferries and were told by them we could not specify a room.Reception were very welcoming and assured me we had a lovely room.We were on the ground floor no 33 up a corner a long walk from reception and all the facilities and next to the kitchen.There were steel shutters to pull down at night and we were glad we had, as one night someone banged into them and woke us up.The staff seemed to use the area in front of our room it as a smoking area and a short cut through the bushes to the front of the hotel. The bed was very comfortable and the room was clean.The shower curtain was a nuisance as it always seemed to wrap itself round you.food was sufficient but not refilled often enough.Juice and coffee both ran out on our first morning.
Evening meal was good but there was only 3 choices for each course and wine was expensive although you could buy a glass of house special red for 3.50 euro's.A lot of the local restaurants were closed on a monday night and we ended up having crepes.It was noisy when we were there as there was work being done on the other side of the river.

Room Tip: Avoid room 33
  • Stayed: October 2013, traveled as a couple
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1  Thank charlielouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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