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“Great stay, great location in Vichy”

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Arverna Citotel Vichy
Ranked #1 of 31 Hotels in Vichy
Certificate of Excellence
Harrogate
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stay, great location in Vichy”
Reviewed May 8, 2013

This hotel is everything you need for a very comfortable, hassle free and customer focused stay. The owners are very professional, friendly and speak good English and their hotel is clean, very well decorated in a modern style with all the comforts you need. The location is great for nipping backwards and forwards, being very central and near to restuarants and shops. Everything was very comfortable and of a high quality in the rooms and the parking is handy and secure. Breakfast was lovely, as much tea, coffee, hot chocolate an djuices as you could drink, a very good selection of fruit, cereals, breads, cheeses, toast and croissants and a huge array of jams to set you up for the day. Would highly recommend this as the place to stay if you get the opportunity to visit this wonderful town.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tarabing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sunderland, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 22, 2013

I recently stayed at the Averna Hotel with my mother and sister for one night. On arrival our room was not ready as we were early and the owner offered to park our car in the hotel's car park and kept our luggage so that we could go out and experience Vichy. His English was excellent and he gave us a guide with two excellent walking tours. The rooms were fabulous and very modern and exceptionally clean. The Hotel's location is also excellent as it is just down from one of the main streets but very quiet. Breakfast the next day was also good with very good service from the waitress, again her English was excellent and there was a very good choice. I would thoroughly recommend this hotel if planning to visit Vichy as we were made to feel very welcome and would like to thank the owner and his staff for a very pleasurable visit.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle38_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, South Carolina
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 14, 2012

Our positive experience started before we even arrived. The owner, Didier, was very helpful in quickly getting us a dinner reservation at "Table d'Antoine" (That's another favorable review we need to make.). Upon arrival at the hotel, we were warmly and efficiently greeted by Didier who speaks good English was so tolerant with my very basic French! The quality of the room was excellent and a great value for the price we paid. At breakfast, we felt the warmth of a great staff who seemed genuinely happy to have us as guests. I'd happily recommend this hotel to any of my friends.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank RetiredLMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier F, Propriétaire at Arverna Citotel Vichy, responded to this review, October 19, 2012
Dear Madam,

We thank you very much for the comment that you wrote in Tripadvisor about our way of considering our customers. You have perfectly resumed our leitmotiv ''Discovering a home away from home''.
We try every single day to do our best to make people that we welcome , feeling like our guests during their stay.

We hope to welcome you again one day at the Arverna.

Friendly yours,

Jeannine, Didier and our team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strasbourg, France
Level 5 Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 3, 2012

Stayed one night in a superior comfort room, which cost 83 euros. It was immaculate and spacious and we loved the crisp white sheets and duvets. The bathroom was also impeccably clean and functional. The owner was very helpful with restaurant advice. The hotel is very centrally located surrounded by many cafes and restaurants. The breakfast was not really worth 8 euros - one can easily get a cafe and croissant nearby.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrenchSandgroper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macclesfield, UK
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2012 via mobile

Stayed for one night en route back to UK. Delighted with every aspect of the Arverna. Lovely top floor room, with very comfortable bed, plenty of space, good bathroom (excellent shower). Hotel is in great central location, and yet despite being in the centre of town the area around the hotel is very quiet. Really valued secure off road parking. Friendly service and good price. Planning to return for a longer stay.

Stayed September 2012
Helpful?
Thank BigPEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier F, Propriétaire at Arverna Citotel Vichy, responded to this review, September 20, 2012
Dear Madam & Sir,
We would like to thank you very much for the kind review that you have posted on Tripadavisor.
Your satisfaction is the result of all the efforts that all the staff do every day for years now and we are very pleased when guests let us know that they enjoyed very well their stay with us in Vichy at the Arverna.
The maxim of Citotel, our hotels network is '' Discovering a home away from home''. We hope that you have felt it during your stay with us.


We hopefully welcome you again at the Arverna.

Best regards,

Jeannine & Didier
Owners
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 2 Contributor
8 reviews
3 hotel reviews
Reviewed August 14, 2012

Very good price rate in comparison with the service provided.
The only thing that could be enhanced is that the room we booked smelled a little chemical, like the glue used for the tapestry.
Very good breakfast in the very nice litle yard.
We'll certainly go back there.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carine_et_Olivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier F, Propriétaire at Arverna Citotel Vichy, responded to this review, August 21, 2012
Dear Madam and Sir,

We would like to thank you very much for the kind review that you have posted on Tripadavisor.
We noticed the remark about the smell of glue wich bothered you and we are trying to resolve this problem.

We hope that next time you will visit the region, you will stay at the Arverna.

Best regards,

Jeannine and Didier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woburn, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2012

We arrived in Vichy at around 6pm on a Saturday evening but still managed to find a parking space right outside the hotel. The owner who spoke good English offered to help us with our luggage. The room was large and contemporary. The bed & pillows were comfortable and the bathrooms were large, clean and beautifully appointed.
We had our breakfast in their lovely courtyard garden and the service really couldn't have been better. I cannot recommend this hotel enough. If you are going to Vichy, stay here.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzyL08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arverna Citotel Vichy

Property: Arverna Citotel Vichy
Address: 12 rue Desbrest, 03200 Vichy, France
Location: France > Auvergne-Rhone-Alpes > Allier > Vichy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #1 of 31 Hotels in Vichy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arverna Citotel Vichy 3*
Number of rooms: 23
Official Description (provided by the hotel):
City hotel completely renovated, member of the Independent CITOTEL network, over 220 establishments in France, the Vichy ARVERNA CITOTEL will seduce you with the comfort of its modern rooms and its location in a quiet street in the center of the spa town. 23 contemporary rooms - all air conditioned - double glazing - free wifi - -secure Garage- Elevator - Lounge bar - Business Corner - meeting rooms- garden ... more   less 
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