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“Bijou in every way”

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Arverna Citotel Vichy
Ranked #1 of 30 Hotels in Vichy
Certificate of Excellence
Macclesfield, UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bijou in every way”
Reviewed September 16, 2012 via mobile

Stayed for one night en route back to UK. Delighted with every aspect of the Arverna. Lovely top floor room, with very comfortable bed, plenty of space, good bathroom (excellent shower). Hotel is in great central location, and yet despite being in the centre of town the area around the hotel is very quiet. Really valued secure off road parking. Friendly service and good price. Planning to return for a longer stay.

Stayed September 2012
Helpful?
Thank BigPEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier F, Propriétaire at Arverna Citotel Vichy, responded to this review, September 20, 2012
Dear Madam & Sir,
We would like to thank you very much for the kind review that you have posted on Tripadavisor.
Your satisfaction is the result of all the efforts that all the staff do every day for years now and we are very pleased when guests let us know that they enjoyed very well their stay with us in Vichy at the Arverna.
The maxim of Citotel, our hotels network is '' Discovering a home away from home''. We hope that you have felt it during your stay with us.


We hopefully welcome you again at the Arverna.

Best regards,

Jeannine & Didier
Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Brussels, Belgium
Level Contributor
8 reviews
3 hotel reviews
Reviewed August 14, 2012

Very good price rate in comparison with the service provided.
The only thing that could be enhanced is that the room we booked smelled a little chemical, like the glue used for the tapestry.
Very good breakfast in the very nice litle yard.
We'll certainly go back there.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carine_et_Olivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier F, Propriétaire at Arverna Citotel Vichy, responded to this review, August 21, 2012
Dear Madam and Sir,

We would like to thank you very much for the kind review that you have posted on Tripadavisor.
We noticed the remark about the smell of glue wich bothered you and we are trying to resolve this problem.

We hope that next time you will visit the region, you will stay at the Arverna.

Best regards,

Jeannine and Didier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woburn, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 13, 2012

We arrived in Vichy at around 6pm on a Saturday evening but still managed to find a parking space right outside the hotel. The owner who spoke good English offered to help us with our luggage. The room was large and contemporary. The bed & pillows were comfortable and the bathrooms were large, clean and beautifully appointed.
We had our breakfast in their lovely courtyard garden and the service really couldn't have been better. I cannot recommend this hotel enough. If you are going to Vichy, stay here.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzyL08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
170 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed August 11, 2012

We arrived in Vichy past 9pm, through a harrowing, driving rain, all the way from a day of visiting 4 castles in the Loire. As we wound our way closer in the little, picturesque streets of the city centre, I dreaded the parking situation. What good fortune then, that we had selected the Arverna for our stop for the night. We pulled into a parking right near the hotel, and the owner/manager came out to greet us, helped us and our two little children with our bags and then escorted us to the parking. He was a true gentleman, and kindness personified, and had waited patiently for us to arrive before taking his own dinner. The room we had was very large, newly decorated in a chic, contemporary way, and could have been separated by a divider, and was perfect for our one-night stay.

The next morning, my goodness, the lady overseeing the breakfast room was ever so kind to my elder 4-year old, offering to bring her sweets and juices, and kindly asked two smokers that had lit up outside on an adjoining terrace to close the door. Breakfast was the full continental and really hit the spot, and the manager from the night before came by to greet us and see how we were, and to make sure we had our bearings right before we hit the road again. Truly, the kindest hotelier and most solicitous staff in all of France if not Europe, with service straight from the heart. I have stayed at many deluxe hotels, castles and mansions, but my five star review for the Arverna Citotel was not based on luxuries provided but from a truly outstanding customer service experience where everyone went out of their way to make us feel welcome.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Public_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 18, 2012 via mobile

We stayed here for one night with our daughter in the family room for 3. The hotel is small, the room was charming, recently refurbished and spotlessly clean. The location is very central and they will park you car in a garage close by for €6,-. The owner is very helpful and friendly. Great value for money!

Stayed July 2012
Helpful?
2 Thank Hofgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
france
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2012

Superb location, helpful staff and such a clean tidy room. The aircon was even quiet and everything was perfect. If you are going to Vichy then use this hotel. They have secure parking at just 6 Euros a night but go to the hotel first and the manager takes you to the car park personally.
No bar or restaurant in the hotel but they recommend nearby places to eat and everything is in walking distance.
Cannot fault the hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paulc5258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2011

Hotel in a good location, nice quiet street and close walking distance to restaurants and shops. Room was clean, we had a balcony. The owners spoke english and were very helpful and Friendly. Breakfast was excellent, nice cutlery and crockery, tables set nicely and served in a lovely garden room. We asked if we could sit out in the garden courtyard area in the evening to have a drink, the owners set up the table for us and provided nice glasses for our wine with a bowl of nibbles, which was nice of them. We would recommend this hotel to anyone.

Room Tip: A balcony was nice, faced out onto the street, but it wasn't nosiy.
See more room tips
  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dellas702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arverna Citotel Vichy

Property: Arverna Citotel Vichy
Address: 12 rue Desbrest, 03200 Vichy, France
Location: France > Auvergne-Rhone-Alpes > Allier > Vichy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #1 of 30 Hotels in Vichy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arverna Citotel Vichy 3*
Number of rooms: 23
Official Description (provided by the hotel):
City hotel completely renovated, member of the Independent CITOTEL network, over 220 establishments in France, the Vichy ARVERNA CITOTEL will seduce you with the comfort of its modern rooms and its location in a quiet street in the center of the spa town. 23 contemporary rooms - all air conditioned - double glazing - free wifi - -secure Garage- Elevator - Lounge bar - Business Corner - meeting rooms- garden ... more   less 
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