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“Arelaxing overnight stop”

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Mercure Vichy Thermalia
Ranked #7 of 30 Hotels in Vichy
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425 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Bristol, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 15, 2011

I feel sorry for this hotel because although it is an ok hotel, it has so much potential! It is full of old people and we were the youngest. There are no other children here. We enjoyed the outdoor pool and the kids loved it but I would feel self conscious if it was full. We swam at about 6 pm when others had left.

The hotel smells like an old people's home mixed with a smokers den!

But although I have been a bit harsh, it really is an ok hotel. It is a great location and the breakfast is nice.

We would come back as it is ok for the price.

  • Stayed August 2011, traveled with family
    • Value
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Helpful?
1 Thank Debskleiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 21, 2011

Presumably, having landed in Vichy, one is either lost or on the way back to Calais, but this place should still be avoided even for a one night stop over. Very rude staff, decor from a sad seventies motel, and a general feeling of being in a sanitorium (certainly not the spa it professes to be).

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JulesWarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Glasgow, Scotland
Level Contributor
63 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed October 26, 2009

We stayed here for one night, after vising the tourist office. The rooms are hugely in need of upgrade. It was perfectly clean and we slept comfortably, but the decor and furnishings are terribly outdated. What this hotel does have in its favour is the location and car park. This is satisfactory for an evening stopover, but if coming back, I would probably look to stay somewhere else. I'm sure there must be better quality hotels in Vichy with private parking.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fiona2326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beaverton
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 2, 2009

This hotel was fine but nothing special. It was right next to a spa, but the services were very expensive so I didn't use them. The front desk staff was friendly and most of them spoke English when necessary. The lobby is bright and cheerful and the bar is open until 11:30 p.m. (I think.) The breakfast was a buffet/continental....many choices but nothing hearty like eggs. The breakfast buffet was served in the restaurant, so I'm sure you could have ordered something if you wanted. The breakfast was E12 per person, and didn't seem worth it to me, so we ended up going to the Monoprix (a store in town) and getting breakfast food to bring back. Overall it was a fine stay.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tkabj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 27, 2009

We stayed for one night travelling back from the south of France. Recommended by the tourist office in Vichy as we wanted a three star central hotel with its own parking. Given a room on the top floor - garden view - in reality the car park - where we found the loo had a leak onto the floor, the bath was chipped, cigarette burn in the bedspread, chipped panels on the (very dated) room fittings and pillows like rocks. Nowhere near a three star, but we were too tired to complain on arrival. Given a discount the next morning, but altogether a bad experience. Vichy itself looked lovely and well worth a stopover, but not here!

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed July 30, 2006

The normal Novotel standard of a reasonable but unexciting room in a fairly modern block. Food in the restaurant was above average. Has a small outdoor pool. Location is good for the town and the spa.

Stayed July 2006
Helpful?
3 Thank Wentworth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Vichy Thermalia

Property: Mercure Vichy Thermalia
Address: 1 avenue Thermale, 03200 Vichy, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Allier > Vichy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Vichy
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Vichy Thermalia 4*
Number of rooms: 78
Official Description (provided by the hotel):
At the heart of the thermal city and its parks, hotel with 78 rooms completely renovated. Its terraces and outdoor heated pool (from May 15 to October 15, weather forecast) will enhance your stay. Each room offers wireless internet, hospitality tray, and a safe. The hotel has a restaurant, bar and conference rooms for organizing your meetings or seminars. Public paying parkings (outdoor and underground) . ... more   less 
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Also Known As:
Novotel Vichy
Vichy Novotel

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