Hotel was a great place to break the journey south. First impressions were good, receptionist charming efficient and spoke enough English. Superior room worth every euro, very beige. Big comfortable bed plus sofa bed great for two would have been very snug for more. Bathroom wonderful, fantastic walkin shower. Nespresso machine a nice touch. Minibar with usual offerings but space to perch a few of your own bits. Room was quiet.
Arrived hot and tired so went to look at the pool, very small and heaving so decided to just sit outside and have a drink, this is where things went downhill, the waiter refused to serve drinks, said we could get it ourselves from the bar, and we couldnt drink them at the table we were sat at unless we ordered food, he pointed at a very dirty table loaded with dirty glasses and ashtrays and said we could sit there! This was about 5.40pm we had been sitting for at least 15 minutes and no one had made any effort to clear that table, of those many that were laid for eating, including the one we were sat at only two had anyone who appeared to be about to eat.
Skipped the drinks read for a bit.
Later went for dinner, food expensive, quantities incredibly mean but quality good. Waiting staff again less than charming.
Buffet breakfast was good, lots of choice so possible to have a good meal, only criticism is the egg boiler didn't have enough water in so only half the egg gets cooked, have to turn it after few minutes, only found this out after a first attempt.
Checkout efficient with plenty of receptionists available, this is a busy hotel.
- Official Description (provided by the hotel):
- The Novotel Clermont Ferrand is a 4 stars hotel on the eastern side of Clermont Ferrand. The hotel offers 136 airconditioned rooms, a restaurant overlooking the garden, a bar and eight meeting rooms for conferences and seminars. This hotel is equally suited to a business trip or a holiday in Auvergne with your partner or family. The hotel features a play area, a swimming pool with summer terrace and a free private car park. Guests also enjoy the convenience of an airport shuttle service. ... more less
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- Also Known As:
- Clermont-Ferrand Novotel