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“Cheerful hotel but bland bedrooms for so-so price.”
Review of Hotel Donibane

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Hotel Donibane
Ranked #11 of 28 Hotels in Saint-Jean-de-Luz
Certificate of Excellence
Derby, United Kingdom
Level 5 Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Cheerful hotel but bland bedrooms for so-so price.”
Reviewed October 12, 2011

We stayed three nights here late September.
The Hotel is in a semi urban setting with a Lidl across the way and a Renault dealer next door. However, the hotel had a pleasant outdoor area, nice heated pool and clean reception and small bar area. Breakfasts were resaonable at €8 PP and the choice was ample and of reasonable quality, except unusually for the coffee!
However, the great let down were the rooms. Bland, spartan and small, bathrooms were the same only more so and for €70 per night this was too much. They were however clean.We had an Ibis at Heathrow for one night on the way home for half this amount and was bowled over with the quality of the rooms in comparison!
The Donibane offered a TV in the room and a phone but no tea/coffee, air con or cool air fan very basic soaps and no luxuries of any kind, room service was not available either.
One bonus ( to some) was that the hotel would accept pets however. The car park was also amply sized and free.
Beaches were close and the town is 7 minutes away, the motorway was accessible in about 4 minutes.
Overall we were all disspointed with the rooms but enjoyed the other aspects of the hotel such as the outdoor seating area and generally friendly staff.
Finally, beware if you are a light sleeper... ask for a room to the rear!
Overall poor value but with a makeover and bigger rooms this would be a pleasant hotel to stay at short term.

Room Tip: Upper level to rear best.
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaleighGrifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level 6 Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 2, 2010

This hotel is about 2km from the centre of town - about 30 minutes walk. Definitely not a place to be without your own transport. There is a restaurant within the hotel (I didn't try it) and a McDonalds across the road but that's it as far as dining is concerned in the industrial area.

The room I had was on the 2nd floor and was in the eaves, so you couldn't stand upright on one side of the bed - and this is where the luggage rack was. Half the rooms on the 2nd floor are in the eaves.

It was absolutely spotlessly clean but it was really tired. Lighting in the room was poor and the bed was rock hard. There were no spare blankets/pillows in the room but were provided upon request. The bathroom, whilst on the small side was also poorly designed - when sitting on the toilet your knees were pressed into the door. When the hotel is busy, the hot water is also not reliable. My shower went from boiling hot to freezing cold and back again repeatedly.

Breakfast was plentiful and varied although the fruit compote was tangy (i.e. it was off). There was limited or no service staff in the breakfast room, the demand for tables outstripped supply - most tables were made up for the restaurant.

Reception staff were pleasant and spoke good English.

Overall, I'd recommend finding a more central hotel that is worthy of its 2 stars.

  • Stayed October 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZenTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Donibane

Property: Hotel Donibane
Address: 4, Avenue Layats, 64500 Saint-Jean-de-Luz, France
Phone Number:
Location: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 28 Hotels in Saint-Jean-de-Luz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Donibane 3*
Number of rooms: 63
Official Description (provided by the hotel):
Hotel restaurant located in Saint Jean de Luz, great access and free private parking. Historic district and 2.5 Km beach 15 minutes walk away. Restaurant with garden and terrace, outdoor heated pool and gym. ... more   less 
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