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“Wheels & Waves”
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Very good
4 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Biarritz, Basque Country, Pyrenees-Atlantiques, Nouvelle-Aquitaine

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
diving-gi...
Marksville, Louisiana
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Travelers Beware”
Reviewed January 2, 2018 for a stay in October 2017
2
people found this review helpful

I contacted Barbara G. in mid-July with requested dates in mid-October for this unit. She responded advising the posted rate information was incorrect. She quoted me a higher price which I accepted. On September 22 I contacted her to let her know my husband was admitted to the hospital with a life threatening heart infection which prevented him from flying. He was released two days later with a misdiagnosis. Three days later he was back in ICU with fever and infection of the heart. I contacted Barbara G. again to let her know the situation. No response. I contacted TripAdvisor Customer Service and explained the situation. The representative I spoke with assured me that my deposit AND rental fee would be returned. Just for the record, I have only received the deposit fee. I contacted TripAdvisor Rentals Support again and received the following response—“As you cancelled the booking, cancellation terms applied, so you lost the entire amount of the booking less the damage deposit. We asked the owner if she was willing to refund you the entire amount; however it was in her right to refuse and keep the money.”
Needless to say I am VERY disappointed! The owner of the apartment we were going to rent should be ashamed of herself. I tried contacting her several times prior to what would have been our departure to advise her that my husband was back in the hospital. She never responded to any of my emails. Heartless is all I can say about Barbara G.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littlesku...
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wheels & Waves”
Reviewed June 21, 2017 for a stay in June 2017
3
people found this review helpful

Me and a few friends went to Biarritz for Wheels & Waves and were fortunate to find this super cool house in front of the Grande Plage and a minute from the center of Biarritz. The house is something you would find in Miami. It is spacious and has everything you need. Alois, who received us etc..., was incredibly helpful. If you want a cool house in Biarritz, look no further !

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navigate5...
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Ms”
Reviewed September 27, 2015 for a stay in September 2015
5
people found this review helpful

Fabulous place to stay! Amazing view of the beach, surf and sunsets. I went to Biarritz with my Family and we were all delighted with the accommodation. Lots of great restaurants within walking distance. Would highly recommend staying here.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathalieD...
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2016 for a stay in August 2016
Google Translation
1
person found this review helpful

Value Rooms
Location Cleanliness
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Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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