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“Charming hotel in centre of Biarritz”
Review of Hotel Alcyon

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Hotel Alcyon
Ranked #17 of 64 Hotels in Biarritz
Certificate of Excellence
Reviewed June 13, 2011

This charming hotel is clean, quiet and compact but with everything you would desire for a short stay right ini the centre of Biarritz with access to the beach within 5 minutes walking distance. The hosts, Christina and Eric were very welcoming and helpful and recommended wonderful affordable restaurants which were all very close by. We particularly appreciated Christina's help in booking our train tickets back to Bordeaux and Eric's friendly manner whenever we came into contact. We highly recommend this boutique style hotel for a short stay in Biarritz, and there is a convenient car park, if you need to park a car, within a couple of minutes walk of the hotel.
Rosemary and Nick, Tasmania, Australia

Stayed: May 2011, traveled as a couple
Thank Rosemary099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 - 112 of 423 reviews

Reviewed June 12, 2011

Our three nights at Hotel Alcyon in May 2011 were "PERFECT" - felt just like home with the owners (Cristina & Eric) and their fine young 20-ish son Wesley always helpful, friendly, perfect-English, and just plain fun people to be around. We actually looked forward to returning to our hotel during our stay.
Rooms are spotless, quiet, and large. We would not hesitate to recommend this hotel to our friends, or to stay on our next trip to Biarritz. This hotel was very efficient in responding/answering emails during our reservation correspondence - a very nice touch.
See our photo of Cristina and Westley.

  • Stayed: May 2011, traveled as a couple
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Thank SteveTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

We stayed for 4 nights in what we believe to be one of the bigger rooms, not a suite, corner room with balcony. The Alcyon is pleasant, the couple who I assume are the owners helpful .. but frankly it is a 3 star hotel quality rooms in a very good location. Minimum amenities on site, though everything you could need nearby .. when it's open. Parking is a pain in the backside as you compete with local residents and the public in general. Biarritz is expensive and we suppose the Alycon sets it's rates accordingly.

  • Stayed: May 2011, traveled as a couple
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1  Thank Sportbilly121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2011

After looking on the reviews on this website we booked this hotel at the end of May and were not disappointed. The rooms are close together and are on the small side but had everything you would require and were actually well designed, comfy and modern. Despite practically being in the centre of the town, we got a very good nights sleep, mainly down to the blackout blinds you have in the room.

The owners were very helpful and charming and gave good advice as to what to see in Biarritz as we only had one day there. The whole hotel has a very good vibe to it and a feeling of home. The buffet breakfast was 11 EUR and is well recommended if you have a long car journey ahead as we did.

The location of the hotel is excellent, only 5 minutes walk to the beach and town centre, however you don't get the noise associated with town centre hotels. There is plenty to do in Biarritz and we really want to go back for a longer time to explore more of the town and would without a doubt use this hotel again. However if you do go by car then you would have to perfect your reverse park as there is no allocated parking and only small side roads to park on.

  • Stayed: May 2011, traveled as a couple
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1  Thank Talby_Ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

We had already been to the Alcyon a few years ago when it was under different management, and it has improved from this previous visit. The location remains excellent being at a mid-point between key points in the town with lots of restaurants for all budgets within five minutes. Just occasionally it can be a little noisy at night when local youths on their mopeds and small motor-bikes accelerate up the hill with the sound echoing off the old stone buildings. The hotel is triangular with all rooms facing these narrow side-streets, but that's the only blemish, and you get used to it very quickly.

The hotel is extremely clean and carefully managed. Reception isn't manned 24/24, but the owners are available if required. There is no bar, restaurant or pool. It is not the place for a young, exuberant family, but for people wanting a convenient corner in a lovely town while not being in one of the more palatial hotels it is perfect. We will certainly go there again, when we return to Biarritz

Room Tip: Higher floors have roof top views
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  • Stayed: May 2011, traveled as a couple
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Thank crw197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2011

Perfect position in the centre of town, and very charming owners. Doors locked at 8.00 p.m. so make sure you let them know if you are going to be late on arrival. When booked in you are given the pin number to unlock the door.

We stayed one night and our room 204 was very small but perfectly adequate for one night's stay.

Breakfast is buffet style and extremely good.

When booking rooms in good hotels in France always go direct instead of through any booking agencies for the best rooms. I was told this by the manager of a hotel in Nime.

Room Tip: Book directly with the hotel not with an agency
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  • Stayed: May 2011, traveled as a couple
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1  Thank Suseyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2011

When you first see the old stone corner building, with it's simple modern sign and impressive automatic glass door, you think, "this place might just be something special," and you'd be right! This family owned hotel in central Biarritz is something very special indeed! Eric and Christine welcome you into their hotel as they would welcome you into their home.

The lobby is small, but clean and tastefully decorated and the beautiful, winding, wooden staircase made me wonder about the building's history and the many grand entrances that must have been made on this very spot.

The small elevator took us and our luggage to the second floor where we found our room. The room was small, but quit comfortable and very clean. A good size bed, two night stands, a wardrobe, a small desk, a TV and a small refrigerator.... it had everything we needed. The bed linens were new, clean, crisp and white. The sliding door reveled a good sized, modern, clean bathroom; shower, sink and toilet.

We opted for breakfast each day, at 10.50 pounds each. Served from 8:00 - 10:00 offered wonderful (unlimited) coffee, served with warm milk, a selection of teas; associated breads; fruit; yogurt; meats and cheeses. Eat as much as you like, and don't worry about feeling rushed or hurried ... you won't.

The dining room/lounge area is again clean and comfortable with a television on in the background you get your dose of the day's news (in French of course but isn't that half the fun, trying to understand what the newscaster is talking about?).

As breakfast ends and our day of Biarritz exploring begins either Eric or Christine bid you a good day, and off you go... the hotel is so centrally located you are where you want to be in minutes!

In the evening Eric is all too happy to recommend a local restaurant and offers to make a reservation for you, should one be required. We tried one of his recommendations and were very pleasantly surprised. What looked to be a "tourist trap" ended up being a lovely meal with a charming waiter! Give it a try; "Les Colonnes."

All in all we loved this hotel... for us, it's the perfect size, it's charming, warm, welcoming and independently owned (which is important to my husband and I). It's the kind of place you want to go back to... and we will!

Merci Eric and Christine!

Room Tip: Next time we'll ask for a room with a balcony!
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  • Stayed: April 2011, traveled as a couple
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4  Thank mwhite4591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alcyon

Address: 8, rue Maison Suisse | angle rue du Helder, 64200 Biarritz, France
Location: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#6 Romantic Hotel in Biarritz
#6 Business Hotel in Biarritz
#9 Family Hotel in Biarritz
Price Range: $82 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alcyon 3*
Number of rooms: 15
Official Description (provided by the hotel):
Christine & Eric welcome you in Biarritz at Hotel Alcyon.If you are looking for a quiet, comfort and warming place, you have chosen the best place in the centre of the Basque city, Biarritz !Designed by local architect Raymond Larrebat Tudor, this building dates back from the 19th century.A complete non smoking establishment, our charming hotel and its 15 rooms has been completely renovated and modernized, well equiped with quilt on comfort bed,air-conditionning, flat screen, mini fridge, making tea & coffee facilities, safety box, phone, hair-drying, double glazing and black-out blinds. ... more   less 
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Also Known As:
Alcyon Hotel Biarritz

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