Should be closed down. It's 1950's Butlins only 10 times worse
Had to stay there as it was the only hotel that could accomidate my wife and I and our 15 year old son. Near biarritz airport.
Triple room was 10ft X10ft. Finally found extra bed under double bed, but when pulled out, no room to move around or get to toilet without climbing over everyone.
Room door would'nt lock and had to wait an hour to get it fixed.
While waiting sat in lobby. Chewing gum not noticed on seat and ruined trousers that were bought that day.Staff shrugged at complaint.
4am woken by thumping sound. Car parked outside chalet- type room. Boy racer type "music" blaring from car. continued for 2 hours despite complaints. Went to reception on foot as phone didn't work. Receptionest advised she would contact hotel security but didn't appear to have done so. Returned to reception after another 1/2 hour of thumping sound. This time receptionist went out and thumped on the car to try to wake the occupant but only succeeded in waking up every other guest in the hotel.
I suggested the Police. She agreed but no police arrived.
Finally left the hotel at 6.30 am and walked to airport although check in not due 'till 8.30.
Experience didn't quite ruin a wonderful 2 weeks in Biarritz
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