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“American themed diner which did not live up to its promise”
Review of HD Diner - CLOSED

HD Diner
Cuisines: American
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Reviewed October 17, 2012

We had a late lunch here on our last day of a 12 day trip to the Bay of Biscay Region, finishing in Biarritz.

The restaurant is located close to the tourist office and not far from the sea front. Our first impressions were very good as the décor looked fresh and bright using a mixture of pink and blue and pictures of 1950s American cars and adverts.

Indeed the menu looked promising as it contained a variety of burgers, bagels, milk shakes etc. I chose a chicken bagel and my husband opted for a smoked salmon and cream cheese bagel. We both asked for “old fashioned” lemonade.

The service was friendly and the meals arrived very quickly but oh how disappointing they were. The bagels looked as if they had been flattened in a sandwich maker or some device as they were only about half the usual thickness but much broader. My chicken was burnt black on the outside. There were lots of chips but they were very hard. The whole appearance of the meal was singularly unappetising. Our French was not good enough to complain (although the waitress had spoken English we thought things might get difficult in this situation).

The clientele seemed to be mostly school students and young surfing types so may be they have different expectations. Perhaps this is how bagels are served in France but somehow I don’t think so – it certainly was not typically American in my opinion. The place seemed to be either newly opened (or recently refurbished) judging by the décor and menus etc but I think they have a lot to learn.

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    • Atmosphere
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    • Food
1  Thank MandR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (209)
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37 - 41 of 209 reviews

Reviewed September 14, 2012 via mobile

Wicked decor- fifties diner. Extensive burger & milkshake menu. HUGE portions. I had a chicken burger which had a massive bun but had a very thin sliver of chicken breast which was somewhat disappointing.

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    • Atmosphere
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

It's Sunday and I thought of treating myself for once to have a good brunch at HD Diner as it just opened a branch here in Biarritz.
I ordered of course the Sunday Brunch for the amount of 14,95 euros.
At their website and on the menu card this is the Sunday brunch:
Scrambled eggs or Fried eggs, sausages, bacon, pancakes and toasts, coleslaw salad, hashbrown, fruit salad, a hot beverage and orange juice.
Let's start with the coffee: it was like the machine was not cleaned for a very very long time!!! I was served with a triple espresso I think.
Orange Juice: okay, I'm not very fond of orange juice but then they can make an effort to find a supplier with an orange juice that is not too sour.
On the plate: the scrambled eggs that I ordered turned to be an omelette (even so, if it's an omelette - my god, you should beat the eggs first before putting it on the hot pan!), the eggs was over cooked, with tiny bits of black color, for sure from the not so clean pan that is used to cook something else before. The bacon not crispy at all, sausage that doesn't have a taste, beige color and pink inside, no taste - weird! A thin slice of tomato, 1/4 leaf of green salad, coleslaw with liquid sauce, an english muffin bread old for a couple of days already, i should have tried to throw it to someone and I'm sure that the person will have a bump on the face. hashbrown was okay, what do you expect with something frozen??? I did not had my pancakes and fruit salad that is on the menu. I did not ask about it because it might just add to my disappointment.
I know what I'm talking about because I am a cook in a 4 star hotel in Biarritz and I work for breakfast service as well, so talking about just the scrambled eggs, I have the right to say that I did not had that one on my plate!
On the other hand, I haven't tried any burger, I should next time, it might change the way I think about this diner. Well, I guess that it will take some time for me to be brave enough to enter the restaurant again, afraid to be frustrated again.

    • Service
    • Food
Thank nrlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2017 via mobile
Google Translation

Thank justiceBZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2017
Google Translation

Thank ImanolBTZ79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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