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“Just right!”

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Mercure Biarritz Centre Plaza
Ranked #29 of 64 Hotels in Biarritz
Margate, United Kingdom
Level 5 Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Just right!”
Reviewed November 29, 2012

We stayed here at the end of October for 3 nights and had a superior room with side-view of the ocean and I must say it was very nice indeed. The room was a good size and very tastefully decorated, and the bathroom was well-equipped with a great shower, although it's easy to flood the floor with the silly little shower screen they provide. We had tea and coffe facilities in the room, which is always welcome, but why do they give you paper cups? There are very few drinks that taste good in paper cups. Surely a couple of china mugs isn't beyond Accor. I loved the old-fashioned lift, and the reception area on each floor is beautifully decorated.
Didn't have breakfast in the hotel as we found an excellent cafe, literally 100 yards away, which did a petit-dejeuner for 6 euros, and was superb. There are plenty of cafes and restaurants within easy strolling distance and, surprisingly, an excellent American diner that does superb burgers and shakes. The barman in the hotel, on the day we arrived, was brilliant, and supplied us with fresh milk for the room; the longlife milk in those little cartons is horrid, and they never supply enough. However, after 2 days he was replaced by a very unfriendly lady who could do with some smiling lessons. Reception staff were excellent and answered any questions cheerfully.
The location is faultless. A very short stroll to the beach, which is as beaches should be, and where we watched some very fit youngsters surfing. It tired me out just watching them! There are some great walks in Biarritz, especially coastal, and a great aquarium. We absolutely loved the place and will definitely return. Also a real bonus was the weather; on the Wednesday it got to 19C, while at home it was about 10C. We travelled by train, Eurostar from the UK, and TGV from Paris, and it is a wonderfully relaxing way to travel. Thoroughly recommend first-class on the TGV (and Eurostar).

Room Tip: The side-view rooms are larger than the front sea-view rooms.
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  • Stayed October 2012, traveled as a couple
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Helpful?
2 Thank Hoadswood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

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Traveler tips help you choose the right room.   Room tips (25)
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Toronto
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2012

We stayed here Oct 7 2012- great location , nice clean room with a beautiful sea view. Our room was on the 5th floor at the front. Breakfast pricy but good with great coffee . Helpful desk staff. The beach in front was absolutely beautiful and the location was an easy walk to shopping , restaurants , and sites.

  • Stayed October 2012, traveled on business
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Helpful?
Thank Vangie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bodmin, United Kingdom
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 2, 2012

When booking we asked for a sea view, on a high floor and not near the lift. That is exactly what we got. The reception staff were very efficient and always more than helpful. The room was on the small side but it was very clean and the bed comfortable. The bathroom was a good size and again very clean. The secure parking was good (extra cost). Breakfast was buffet style (hot and cold), not the best in the world but you would be hard to please if you couldn't find something you liked. The actual buffet area is quite small and at busy times overcrowded. If you are a light sleeper and don't like waking before 7 a.m. then you will find the early morning traffic noise a bit of a problem but no more than you would in any city centre hotel. Whilst the room was well maintained, the french windows were in great need of repair, with the paint peeling and the wood cracking, which was disappointing.

Room Tip: It would be a shame to stay here and not have a seaview room!
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  • Stayed September 2012, traveled as a couple
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Helpful?
Thank LFOak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level 6 Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 28, 2012

Besides having good rooms, great location the service given at the reception was more than expected.We had a great time in Biarritz. Too bad that there were strike at San Sebastian and we had to move to France to have great food as well.

  • Stayed September 2012, traveled with friends
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Helpful?
1 Thank Istanbulapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derbyshire
Level 6 Contributor
224 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed September 25, 2012

Perfect location in the centre of Biarritz. Ask for a room at the front with a sea view.
Reception was helpful and efficient. The room was quiet small , but it was very clean and the views compensated. There is secure parking ( at a cost ). Wi-fi was available in the room at a cost..not good to charge for wi-fi these days when it's free in most other hotels, even budget ones and tiny private ones in the mountains...come on Mercure, you must not charge for wi-fi on principle.

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank stationmastershouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 6 Contributor
295 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
Reviewed September 20, 2012

We spent 6 days with our friends from Barcelona traveling in the Basque country. Biarritz was our first stop. I had lived in France for two years but never made it to the southwest part of the country so Biarritz was always on my bucket list and I was not disappointed. It had the look and feel of a beautiful French seaside town that I had always imagined - just like a Joaquin Sarollo painting. This town is a surfers paradise. We must have seen hundreds of them as we strolled along the seawalls. Our hotel didn't have a parking lot so we were directed to a municipal lot in the casino which was diagonally across the street from our hotel. The people at check in were very helpful. The "attitude" that people often complain of regarding Parisians was non existent in Biarritz. The people couldn't have been nicer wherever we went. We had a corner room on the 5th floor with a view of the sea. However, the windows were rather small and narrow. And, given the size of the room and the positioning of the window, it's not like having a large window overlooking the sea. Nonetheless, it was a view. There's not much room to maneuver around the bed but after all, you're only there to sleep - not hang out in your room. The bathroom was fine and larger than you would expect based on the proportions of the room. The location of the hotel was excellent.

Room Tip: Get a corner room on a high floor
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank manhattanmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 18, 2012

I don't know why everyone is raving about this place. The location is good but that's it. The hotel is old and rooms were minuscule. The room had one of the smallest beds i've ever seen and the bathroom was almost bigger than the actual room. On the plus side there was free Wi-Fi. Didn't bother with breakfast and I was glad I was only staying for one night. If i'm back there I would try elsewhere.

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank superpang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Biarritz Centre Plaza

Property: Mercure Biarritz Centre Plaza
Address: 10 avenue Edouard VII, 64200 Biarritz, France
Phone Number:
Location: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Biarritz
#14 Luxury Hotel in Biarritz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Biarritz Centre Plaza 4*
Number of rooms: 69
Official Description (provided by the hotel):
Featuring completely renovated rooms, the hotel is located right in the centre of town and just 100m from the main beach of Biarritz. Mercure Biarritz Plaza Centre welcomes you in an art deco architecture unique to the hotel building and recognised by the French National Trust as exemplary of the seaside resort style of the 1930s. Family rooms also available on request. ... more   less 
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Also Known As:
Mercure Biarritz Centre Plaza Hotel Biarritz
Accor Biarritz Centre Plaza
Hotel Plaza

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