The room was small but not bad at all compared to other places we have stayed at in France, but we loved how new and modern the rooms were. The shower was amazing as well. They included breakfast which was really nice. It is a little further from the town, but still only a 10-15 minute walk.
This would have been a great experience, except for a rude employee that we encountered, when we were asking for help. I am not fluent in French and tried to speak a little French, but then continued in English (I had heard her speak English to someone else so I knew she knew some). Her first comment to me was "I am French" - so what if you're French, it doesn't mean you can't speak another language if you were French and you don't have to be rude about it. Not only was she rude to us during the entire encounter, she had a terrible attitude as well. I am not going to call her out on this review, but if management wants to contact me, I'm more than happy to let you know who it was.
- Official Description (provided by the hotel):
- The hotel BEST WESTERN Kemaris Biarritz ***, located 200 meters from the beach of La Cote des Basques, allows you to visit the city walking. The hotel welcomes you in a warm and calm ambiance. You will appreciate the charm of this totally renovated structure. Enjoy all the comfort of our 48 rooms perfectly equipped (flat screen television, CNN channel and free wifi), divided into two buildings. Each room offers a decoration that combines design and natural wood, and some of them are fitted with a wide terrace. The hotel has a private car park (reservation required) which will release you from any parking obligation. Easy to access, the hotel BEST WESTERN Kemaris is located only 10 minutes driving from the airport and the station. The hotel BEST WESTERN Kemaris offers 5 categories of rooms to meet your expectations and to respect your budget. Our hotel has been totally renovated (furniture, isolation, floors, walls, plumbing and electricity) during the past two years, all the rooms are furnished with quality equipments and individual air conditioning. One of the best hotel at biarritz. ... more less
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