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“Good service, nice rooms, easy location !”

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Hotel Burdigala Bordeaux - MGallery Collection
Ranked #4 of 173 Hotels in Bordeaux
Certificate of Excellence
Zuienkerke, Belgium
Level Contributor
174 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“Good service, nice rooms, easy location !”
Reviewed January 5, 2014

A weekend in Bordeaux in this hotel, it can't be better. The Mc Gallery hotels are almost almost superb, the service even better and more personnal than in a Sofitel for example. The rooms are very good isolated and quiet, perfect sleep ! You best ask for a superior room or even junoir suite, the rooms are very cosy and the accomodation is perfect. The breakfast buffet is not very big but the qaulity is very good, with fruit and fresh products. From the hotel to the old city it's only a 5 minutes walk. We did not try the resraurant of the hotel...there are so many good restaurants in Bordeaux! Thanks to the staff for this perfect hotel experience ...

Room Tip: Good isolation, no special views...the room location is not so important ! Ask for a superior room o...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gee_Cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, January 6, 2014
Dear guests,
Thank you for taking the time to review our hotel and giving us such a positive feedback. We are delighted to read that you enjoyed the atmosphere of our property, the comfort of our bedrooms and our breakfast buffet.
Your enthusiasm for our staff is furthermore a wonderful source of motivation for the entire team. They all will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special.
It is right that the hotel has a very convenient location in the centre of Bordeaux: 5 minutes walk from Place Gambetta and 10 minutes from the Grand Theatre or the Place de la Bourse and the wonderful banks of the Garonne River.
Thank you again for sharing your experience, and for recommending the hotel, we hope to have the pleasure of welcoming you again at the Burdigala.
Best regards,
Christine FOURNET
Sales Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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Milton Keynes, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 6, 2013

Had a very comfortable 3 night stay. We booked a standard room which was just about ok size-wise but had everything in it you needed. The bed was large and comfortable with good linen, bathroom had a wonderful walk in shower, and had the usual French style separate loo. Overall though we found it a wonderfully restful place to come back to after being out in the city all day. We decided against breakfast as €24 seemed a tad expensive when you can have a lovely breakfast in one of the cafés close by for a quarter of that price and we never eat dinner in a hotel restaurant and thought this one looked a bit corporate. Location is not great as surrounding buildings are not like those in the heart of the city, but it only takes a 5 mins easy walk to the main shopping area which is full of cafés and restaurants, and of course all of the sights of Bordeaux. Would definitely stay here again, the staff were fantastic - very helpful and efficient.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryanne202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, November 7, 2013
Dear guest,
We would like to thank you for sharing your experience on Tripadvisor.
It was a real pleasure to welcome you and to read that you enjoyed your stay at the Hotel Burdigala. We will not fail to compliment our team for their work.
We are at 5 minutes walk from Place Gambetta, 10 minutes walk from Grand Theatre and the hotel is located in the UNESCO World Heritage Center of Bordeaux. It is a shame that you did not try our hot buffet breakfast composed with varied products cooked by our Chef and prepared every day with fresh products.
We are so pleased that you have spent a great experience with us and hope that you will have the pleasure of coming back to the hotel.
Best regards,
Christine FOURNET, Sales Manager
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Spain
Level Contributor
192 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed October 29, 2013

A disappointing visit. You wouldn't believe the size of our clothing cupboard, I could barely hang all of our clothes up. The room was long and thin and full of furniture. The bathroom was not bad. The paint work and furnishings were cheap and won't last long. For the price this hotel did not come up to what I am used to. We decided not to eat dinner or breakfast in the rather dark dining room. Our access to our lift was beyond a pillar located in the centre of the corridor and near the service area for room service and kitchen to dining room, where there were constantly empty trays or trolleys. The location is not very nice either. Having said that, the staff were very pleasant.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casden8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, October 30, 2013
Dear Client,
Thank you for taking the time to review our hotel and telling us about your stay in the Burdigala.
As we strive to provide a superior experience for every customer, your feedback is very important to us and I will not fail to inform our staff, that you enjoyed their service as they currently try to improve the quality of it.
Regarding your stay, please allow us to express our sincerest apologies if you have not spent an enjoyable time and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards
Christine FOURNET, Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 24, 2013

This hotel provided a very pleasant 3 nights accommodation and even though our 3rd floor room faced the main road, it was surprisingly quiet. The room was a good size, decor was modern and very clean. The staff were extremely helpful at the desk and in the dining room. The restaurant was of a high standard, could not fault the service. A ten minute walk takes you to the main shopping area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayandJay40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, October 28, 2013
Dear guest,

Many thanks for taking the time to leave your review of your recent stay in our property. We are pleased to read that you enjoyed the services we provided.

We will share your comments with the whole team here and we very much look forward to welcoming you in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosaville Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 22, 2013

Have stayed at this Hotel a few times over the past few years, and will stay the again whenever I visit Bordeaux. The renovations have given the place a great new contemporary yet warm feel. Decent size bedroom, and although the bathroom in the room was a little on the small side it has been cleverly designed with the toilet in a separate room. Great location, excellent helpful staff and a very good restaurant.

PS: How can I respond to the manager's comments to my review of the Hotel Continental Sirmione ???

Room Tip: Try for a higher floor but all room locations are good.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrisk070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, October 28, 2013
Dear guest,

We thank you for taking the time to leave your comments on your past visits to The Burdigala. It is a pleasure in reading how much you enjoyed the experience and how highly you valued the service, the newly refurbished décor and the atmosphere. We will share your kind words with all of the team and we very much look forward to welcoming you during your next visit.

Regarding your last expectation, unfortunately you could not respond to the hotel manager directly on tripadvisor, but the best way would be to contact the hotel directly at this address: hotelcontinental@yahoo.it.

With best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2013 via mobile

Overall good stay in superior room. Nicely renovated, modern taste. Downside:
Small bathroom with single sink!
Little bit noisy
Breakfast good value
Would recommend and will come back on my next trip to Bordeaux.
True 5 star, good trained staff

Stayed October 2013, traveled on business
Helpful?
Thank The_thiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, October 28, 2013
Dear guest,

It is our pleasure in reading how much you enjoyed your recent stay at The Burdigala and we thank you for taking the time to leave a review.

We are delighted to read how much you enjoyed your room and how highly you valued the service and the staff during your visit.

With our best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Burdigala Bordeaux - MGallery Collection

Property: Hotel Burdigala Bordeaux - MGallery Collection
Address: 115 rue Georges Bonnac, 33000, Bordeaux, France
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Bordeaux
#3 Luxury Hotel in Bordeaux
#4 Romantic Hotel in Bordeaux
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Burdigala Bordeaux - MGallery Collection 4*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Burdigala! Entirely renovated during the summer of 2011, the Hotel Burdigala 5* offers a sober and refined decor in an "urban chic" style, resolutely contemporary while remaining faithful to the tradition of a warm atmosphere... In our 56 Classic rooms and 12 Superior rooms, noble materials and subtly-shaded colours create and inspire calm and peacefulness. For a family holiday, take the height in one of the 7 duplex rooms. Streamlined design and invigorating colors make this space especially comfortable and enjoyable. A double or twin loft bed and a sofa bed in the living room on the ground floor are available. The 8 junior suites and suites exude discreet luxury: styles and materials blend harmoniously, and there is plenty of room, including in the well laid-out wardrobes and luminous bathrooms. If you are a fond of gastronomic food, the restaurant, La Table de Burdigala, will seduce you by a gourmet menu of fresh selected products (open all year, 7 days a week) In the cozy and contemporary spirit of the Bacchus bar, you have the choice between a selection of grand cru wines served by the glass, whiskeys, Armagnac's or cocktails made by our Chef Barman; you can also enjoy delicious seasonal dishes on the go in its modern atmosphere or on the outdoor terrace. One lecture room and five other modular meeting rooms feature 496 m² of facilities to organize seminars, cocktails or meetings for up to 120 persons. ... more   less 
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Also Known As:
Burdigala Hotel Bordeaux

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