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“Quiet Luxury”

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Hotel Burdigala Bordeaux - MGallery Collection
Ranked #4 of 175 Hotels in Bordeaux
Certificate of Excellence
Reviewed September 10, 2013

This 5 star hotel is a pleasant 8-10 minute walk from the historic section of the city. The concierge was most helpful with restaurant reservations. The hotel was magically quiet- never heard another guest. We had a superior room and it was lovely. We skipped the 24 euro breakfast, so can't comment on that. We did have a glass of wine in the bar one night, and were not impressed with it. The bartender was not friendly, and he offered us no bar snacks with our expensive glasses of wine. If you stay here, reserve a table at Solena, which is just a few blocks away and fabulous.

  • Stayed: August 2013, traveled as a couple
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Thank KateMai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded September 15, 2013

Dear Guest,
I would like to thank you for sharing your experience on Tripadvisor.
We truly enjoyed welcoming you and it was a real pleasure to read that you enjoyed your stay at the Hotel Burdigala. I am sure that your comment will serve as an encouragement to all of our staff and trainee as we strive to always improve the quality of our services.
We felt sorry to learn that your experience in our bar did not live up to your expectations ; please allow us to express our sincerest apologies concerning the service. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Thank you again for recommending our property, and we hope your next visit in Bordeaux will be as pleasant as the previous one.
Best regards,
Christine FOURNET, Sales Manager

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295 - 301 of 790 reviews

Reviewed September 8, 2013

Next to meriadeck and 1o mins walk to opera house and elegant shops etc .... Not in smart area of Bordeaux but central.

Rooms were o.k, but nothing special for price! Few hiccups with faulty equipment in rooms. Breakfast was a joke ... for price they ask ... Very limited selection of things to eat and nothing special with terrible service on a sunday morning .... Better turning left out of main hotel entrance and getting a cafe au lait, juice and croissant at tabac next door! Will do next time ..

Pretty unfriendly staff on each visit. ...

  • Stayed: August 2013, traveled as a couple
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3  Thank piggy1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded September 9, 2013

Dear Client,
Thank you for taking the time to give us your comments about your recent visit at our property, the Hotel Burdigala in Bordeaux.
We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that our breakfast but also the service we provide did not meet your expectations. Please allow me to express our sincerest apologies for all these inconveniences.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in a near future. Please do not hesitate to contact me (cfournet@burdigala.com), should you wish to visit us again; I will personally take care about your reservation.
With best regards,
Christine FOURNET Sales Manager

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Reviewed September 2, 2013

What an excellent hotel. Not only did we get a special deal of 3 nights for the price of 2 which included breakfast but we were also upgraded to a superior room. Everything about it was luxurious. The "TV dinner" we had in our room was the best meal we had in France. Thank you for a lovely stay

  • Stayed: August 2013, traveled as a couple
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Thank Lemonteire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded September 3, 2013

Dear guest,
Thank you for taking the time to review our hotel and giving us such a positive feedback. We are delighted to read that you enjoyed you’re upgrade in a superior room, our room service and of course the atmosphere of our property.
Your enthusiasm for our staff is a wonderful source of motivation for the entire team. They all will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special.
Thank you again for sharing your experience, and for recommending the hotel, we hope to have the pleasure of welcoming you again at the Burdigala.
Best regards,
Christine FOURNET, Sales Manager

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Reviewed August 24, 2013

Burdigala is such a luxurious and beautiful hotel! My husband and I had a spacious room, designed in an elegant manner, with a generous and comfortable bed. The whole hotel was extremely well maintained and the staff was pleasant and accommodating during the whole duration of our stay. However, we loved the round breakfast room best, as it had a glass ceiling that let natural light and the sunshine get through. Also, since we were pretty late for breakfast every day, we didn't feel rushed at all. The food was plentiful and we could linger for as long as we wanted as the staff discretely pulled the curtains and noiselessly gathered the breakfast spread. Burdigala has an incredibly relaxing atmosphere, while being situated only a few minuted walk from the city center. Also, the street leading from the hotel straight to the riverbed, has hips of restaurants featuring from French cuisine to Asian and Moroccan. We had a very pleasant stay at this hotel and we highly recommend it. Definitely the place to start or rekindle a romance while leisurely exploring Bordeaux city and wine country.

  • Stayed: August 2013, traveled as a couple
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1  Thank LauraAndCipri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded August 26, 2013

Dear Client,
Thank you very much for your kind comment following your recent stay at the Hotel Burdigala.
It was a real pleasure to welcome you and we are thrilled that you enjoyed your time in our hotel, and the facilities we do offer to our guests.
As we strive to provide a superior service for every customer, we will inform our staff that you enjoyed the quality of their service while you stayed with us, as it is a wonderful source of motivation for the entire team.
We are looking forward to the pleasure of welcoming you again and remain at your disposal.
With best regards,
Christine FOURNET
Sales Manager, Hôtel Burdigala 5*

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Reviewed August 10, 2013

A very recently refurbished five star hotel (you can still smell the paint). 10 minds from heart of old Bordeaux. So quiet as well as classy. We took a duplex so my wife and i had great bed on mezzanine level with small en suite the boys took a sofa bed of great comfort next to lovely main bathroom on main floor. Breakfast was top quality and private parking a boon. Highly recommend.

  • Stayed: August 2013
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1  Thank dobehave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded August 12, 2013

Dear Madam, dear Sir,

We would like to sincerely thank you for taking the time to write your feedback about your recent stay at the Hotel Burdigala.

We are glad that the duplex reacheed your expectations and that you enjoyed the breakfast buffet.

Looking forward to welcoming you again in our property,

Kind regards

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Reviewed August 7, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank NOO2009
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded August 8, 2013

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Reviewed August 5, 2013

Lovely hotel with a good location within the city. Short walk to the main shopping and commerce areas in Bordeaux. We received a very warm welcome here and nothing was too much trouble for the staff. We have two small kids and they would happily make up anything you wanted from the kitchen off the menu, even for room service. The rooms are well appointed, clean and very nicely renovated. I would definitely recommend a stay here.

Stayed: August 2013, traveled with family
1  Thank TomandBarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this reviewResponded August 6, 2013

Dear Sir, dear Madam, and kids,
It is our pleasure to treat well our guests and make their stay as comfortable and enjoyable as we can. We are very pleased that you enjoyed your time in our property. The weather was really nice, temperatures high, exceptional for the season.
We thank you for sharing your feedback on Trip Advisor and hope to welcome you again at the Hotel Burdigala.

Kind regards

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Additional Information about Hotel Burdigala Bordeaux - MGallery Collection

Address: 115 rue Georges Bonnac, 33000, Bordeaux, France
Phone Number:
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Bordeaux
#3 Luxury Hotel in Bordeaux
#4 Romantic Hotel in Bordeaux
Price Range: $193 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Burdigala Bordeaux - MGallery Collection 4*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Burdigala! Entirely renovated during the summer of 2011, the Hotel Burdigala 5* offers a sober and refined decor in an "urban chic" style, resolutely contemporary while remaining faithful to the tradition of a warm atmosphere... In our 56 Classic rooms and 12 Superior rooms, noble materials and subtly-shaded colours create and inspire calm and peacefulness. For a family holiday, take the height in one of the 7 duplex rooms. Streamlined design and invigorating colors make this space especially comfortable and enjoyable. A double or twin loft bed and a sofa bed in the living room on the ground floor are available. The 8 junior suites and suites exude discreet luxury: styles and materials blend harmoniously, and there is plenty of room, including in the well laid-out wardrobes and luminous bathrooms. If you are a fond of gastronomic food, the restaurant, La Table de Burdigala, will seduce you by a gourmet menu of fresh selected products (open all year, 7 days a week) In the cozy and contemporary spirit of the Bacchus bar, you have the choice between a selection of grand cru wines served by the glass, whiskeys, Armagnac's or cocktails made by our Chef Barman; you can also enjoy delicious seasonal dishes on the go in its modern atmosphere or on the outdoor terrace. One lecture room and five other modular meeting rooms feature 496 m² of facilities to organize seminars, cocktails or meetings for up to 120 persons. ... more   less 
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Also Known As:
Burdigala Hotel Bordeaux

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