We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“a reasonable 4 star, but no way a 5 star!” 3 of 5 bubbles
Review of Hotel Burdigala Bordeaux - MGallery Collection

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Burdigala Bordeaux - MGallery Collection
Ranked #4 of 173 Hotels in Bordeaux
Certificate of Excellence
bordeaux
Level Contributor
134 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“a reasonable 4 star, but no way a 5 star!”
3 of 5 bubbles Reviewed September 8, 2013

Next to meriadeck and 1o mins walk to opera house and elegant shops etc .... Not in smart area of Bordeaux but central.

Rooms were o.k, but nothing special for price! Few hiccups with faulty equipment in rooms. Breakfast was a joke ... for price they ask ... Very limited selection of things to eat and nothing special with terrible service on a sunday morning .... Better turning left out of main hotel entrance and getting a cafe au lait, juice and croissant at tabac next door! Will do next time ..

Pretty unfriendly staff on each visit. ...

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank piggy1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, September 9, 2013
Dear Client,
Thank you for taking the time to give us your comments about your recent visit at our property, the Hotel Burdigala in Bordeaux.
We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that our breakfast but also the service we provide did not meet your expectations. Please allow me to express our sincerest apologies for all these inconveniences.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in a near future. Please do not hesitate to contact me (cfournet@burdigala.com), should you wish to visit us again; I will personally take care about your reservation.
With best regards,
Christine FOURNET Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

649 reviews from our community

Traveler rating
    402
    193
    43
    10
    1
See reviews for
83
352
21
102
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

What an excellent hotel. Not only did we get a special deal of 3 nights for the price of 2 which included breakfast but we were also upgraded to a superior room. Everything about it was luxurious. The "TV dinner" we had in our room was the best meal we had in France. Thank you for a lovely stay

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lemonteire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, September 3, 2013
Dear guest,
Thank you for taking the time to review our hotel and giving us such a positive feedback. We are delighted to read that you enjoyed you’re upgrade in a superior room, our room service and of course the atmosphere of our property.
Your enthusiasm for our staff is a wonderful source of motivation for the entire team. They all will be happy to hear that they have succeeded by making your stay comfortable as they always try to make each guest experience special.
Thank you again for sharing your experience, and for recommending the hotel, we hope to have the pleasure of welcoming you again at the Burdigala.
Best regards,
Christine FOURNET, Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

Burdigala is such a luxurious and beautiful hotel! My husband and I had a spacious room, designed in an elegant manner, with a generous and comfortable bed. The whole hotel was extremely well maintained and the staff was pleasant and accommodating during the whole duration of our stay. However, we loved the round breakfast room best, as it had a glass ceiling that let natural light and the sunshine get through. Also, since we were pretty late for breakfast every day, we didn't feel rushed at all. The food was plentiful and we could linger for as long as we wanted as the staff discretely pulled the curtains and noiselessly gathered the breakfast spread. Burdigala has an incredibly relaxing atmosphere, while being situated only a few minuted walk from the city center. Also, the street leading from the hotel straight to the riverbed, has hips of restaurants featuring from French cuisine to Asian and Moroccan. We had a very pleasant stay at this hotel and we highly recommend it. Definitely the place to start or rekindle a romance while leisurely exploring Bordeaux city and wine country.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LauraAndCipri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Responsable commercial at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, August 26, 2013
Dear Client,
Thank you very much for your kind comment following your recent stay at the Hotel Burdigala.
It was a real pleasure to welcome you and we are thrilled that you enjoyed your time in our hotel, and the facilities we do offer to our guests.
As we strive to provide a superior service for every customer, we will inform our staff that you enjoyed the quality of their service while you stayed with us, as it is a wonderful source of motivation for the entire team.
We are looking forward to the pleasure of welcoming you again and remain at your disposal.
With best regards,
Christine FOURNET
Sales Manager, Hôtel Burdigala 5*
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
161 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

A very recently refurbished five star hotel (you can still smell the paint). 10 minds from heart of old Bordeaux. So quiet as well as classy. We took a duplex so my wife and i had great bed on mezzanine level with small en suite the boys took a sofa bed of great comfort next to lovely main bathroom on main floor. Breakfast was top quality and private parking a boon. Highly recommend.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dobehave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, August 12, 2013
Dear Madam, dear Sir,

We would like to sincerely thank you for taking the time to write your feedback about your recent stay at the Hotel Burdigala.

We are glad that the duplex reacheed your expectations and that you enjoyed the breakfast buffet.

Looking forward to welcoming you again in our property,

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Lovely hotel with a good location within the city. Short walk to the main shopping and commerce areas in Bordeaux. We received a very warm welcome here and nothing was too much trouble for the staff. We have two small kids and they would happily make up anything you wanted from the kitchen off the menu, even for room service. The rooms are well appointed, clean and very nicely renovated. I would definitely recommend a stay here.

Stayed August 2013, traveled with family
Helpful?
1 Thank TomandBarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, August 6, 2013
Dear Sir, dear Madam, and kids,
It is our pleasure to treat well our guests and make their stay as comfortable and enjoyable as we can. We are very pleased that you enjoyed your time in our property. The weather was really nice, temperatures high, exceptional for the season.
We thank you for sharing your feedback on Trip Advisor and hope to welcome you again at the Hotel Burdigala.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 2, 2013

We spent one night at the Burdigala end of July 2003 in a private trip to have a glimpse of the city of Bordeaux. We were just delighted with our choice. The hotel, located under walking distance of the city center, is very well runned: everything, from the staff to the decoration, rooms very clean and full equipped, the excellent breakfast, the fast wifi connection, has been arranged to meet the highest expectations. We will surely come back to the Burdigala.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineFournet, Director of Sales at Hotel Burdigala Bordeaux - MGallery Collection, responded to this review, August 5, 2013
Dear guest,

Many thanks for your nice feedback about your stay in our property. We are very pleased that you enjoyed your stay and we hope to welcome you soon again.

Your satisfaction is our reward and we constantly work to keep high quality service.

We thank you once again and look forward to welcoming you,


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bordeaux hotels
0.3 mi away
Yndohotel
Yndohotel
#1 of 173 in Bordeaux
5.0 of 5 bubbles 288 reviews
0.4 mi away
Le Boutique Hotel
Le Boutique Hotel
#3 of 173 in Bordeaux
4.5 of 5 bubbles 824 reviews
0.6 mi away
InterContinental Bordeaux Le Grand Hotel
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel de Tourny
Hotel de Tourny
#2 of 173 in Bordeaux
4.5 of 5 bubbles 271 reviews
0.4 mi away
Mama Shelter Bordeaux
Mama Shelter Bordeaux
#7 of 173 in Bordeaux
4.5 of 5 bubbles 906 reviews
0.6 mi away
Quality Hotel Bordeaux Centre
Show Prices
Show Prices
Show Prices

Been to Hotel Burdigala Bordeaux - MGallery Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Burdigala Bordeaux - MGallery Collection

Property: Hotel Burdigala Bordeaux - MGallery Collection
Address: 115 rue Georges Bonnac, 33000, Bordeaux, France
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Bordeaux
#3 Luxury Hotel in Bordeaux
#5 Romantic Hotel in Bordeaux
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Burdigala Bordeaux - MGallery Collection 5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Burdigala! Entirely renovated during the summer of 2011, the Hotel Burdigala 5* offers a sober and refined decor in an "urban chic" style, resolutely contemporary while remaining faithful to the tradition of a warm atmosphere... In our 56 Classic rooms and 12 Superior rooms, noble materials and subtly-shaded colours create and inspire calm and peacefulness. For a family holiday, take the height in one of the 7 duplex rooms. Streamlined design and invigorating colors make this space especially comfortable and enjoyable. A double or twin loft bed and a sofa bed in the living room on the ground floor are available. The 8 junior suites and suites exude discreet luxury: styles and materials blend harmoniously, and there is plenty of room, including in the well laid-out wardrobes and luminous bathrooms. If you are a fond of gastronomic food, the restaurant, La Table de Burdigala, will seduce you by a gourmet menu of fresh selected products (open all year, 7 days a week) In the cozy and contemporary spirit of the Bacchus bar, you have the choice between a selection of grand cru wines served by the glass, whiskeys, Armagnac's or cocktails made by our Chef Barman; you can also enjoy delicious seasonal dishes on the go in its modern atmosphere or on the outdoor terrace. One lecture room and five other modular meeting rooms feature 496 m² of facilities to organize seminars, cocktails or meetings for up to 120 persons. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Priceline, Agoda, Cheap Tickets and Jetsetter so you can book your Hotel Burdigala Bordeaux - MGallery Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Burdigala Hotel Bordeaux

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing