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Bordeaux
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Traveler rating
185
166
40
8
5
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All reviews great location separate buildings around the corner newly refurbished hotel small breakfast room small closet spotless rooms rainfall shower stayed nights at this hotel full buffet des grands hommes side street upgraded to a suite hotel entrance short walk to the river grand theatre close to shops
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Reviewed 3 weeks ago

The staff we dealt with was very friendly and helpful, we loved the location as well. We were traveling with family and we all agreed if we were to go back, we would staff here again. Our rooms were nice and clean which is extremely important to us.

Date of stay: October 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank jsmichalowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWP_HBEO, Directeur général at Best Western Premier Hotel Bayonne Etche-Ona, responded to this reviewResponded 3 weeks ago

Dear Madam, Dear Sir,
Many thanks for your very kind comment. Your feed back is very important for us to improve our services.
Our team is delighted that you have appreciated your stay among us.
If you have the opportunity to come back please feel free to contact us in order to answer to your needs
Have a lovely day
Yours Faithfully
Catherine Parinaud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The location downtown was ideal. It's in the middle of the major shopping and restaurant areas and walking distance from the riverfront. The reception personnel were very friendly and helpful, and the lobby was very comfortable for waiting for the taxi. The room was small but adequate and very clean.

Date of stay: October 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank TexasPhotoLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWP_HBEO, Directeur général at Best Western Premier Hotel Bayonne Etche-Ona, responded to this reviewResponded 4 weeks ago

Dear Madam, Dear Sir,
Thank you so much for your trust and your comment .
All our Team is delighted that you have appreciated your stay among us. Feel free to contact us if you have the opportunity to come back .
Have a lovely day
Your faithfully
Catherine Parinaud
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We really enjoyed our stay at this Best Western Hotel in Bordeaux. It’s location is central and you can walk everywhere in the city. The only time we had to take the tram is to the wine museum, which is a 25 minute walk but we decided to take the tram instead for the experience. Hotel has 2 locations, right around the corner from each other. The general manager and the staff are excellent in answering and help us with all of our questions. Room is a bit small but it is newly renovated with nice bathroom. We highly recommend this hotel for staying in Bordeaux.

Date of stay: October 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Ket C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWP_HBEO, Directeur général at Best Western Premier Hotel Bayonne Etche-Ona, responded to this reviewResponded 4 weeks ago

Dear Sir, Dear Madam,
Many thanks for your very kind comment. Your feed back is very important for us to improve our services. Our daily purpose is to make your stay unforgettable. Our team is delighted that you have appreciated your stay among us.
If you have the opportunity to come back please feel free to contact us.
Have a lovely day
Yours Faithfully
Catherine Parinaud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Clean and updated room in old manor, English speaking staff, very helpful. Near sights, restaurants, transportation. There are two parts to the hotel, from two separate houses a few yards from one another. Either one gives you access to the fitness center and one has 24 hour check in, but can enable you to check in either place.

Room tip: We did not ask for an upgrade but room was very lovely though small.
Date of stay: September 2019
    • Value
    • Rooms
    • Service
Thank virginiam990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWP_HBEO, Directeur général at Best Western Premier Hotel Bayonne Etche-Ona, responded to this reviewResponded 4 weeks ago

Dear Madam, Dear Sir,
Many thanks for your trust and very kind comment.
We are very happy that you have enjoyed your stay with us and appreciated our last refurbishment. In fact our Hotel has been totally renewed :):)
Hope to welcome you again very soon.
Feel free to contact us.
Yours faithfully
Catherine Parinaud
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Location in central Bordeaux difficult to beat.
Newly refurbished hotel
Good breakfast
Comfortable room
Helpful staff English spoken
Parking a bit of a challenge in Bordeaux though the hotel has an arrangement with a nearby car park to discount the parking charge.We stayed 2nights and just left the car in the park and walked everywhere

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
Thank Fiona N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWP_HBEO, Directeur général at Best Western Premier Hotel Bayonne Etche-Ona, responded to this reviewResponded 4 weeks ago

Dear Madam,
Many thanks for your very kind comment. Our daily purpose is to make your stay unforgettable .
Our team is very pleased that you have appreciated your stay among us.
If you have the opportunity to come back please feel free to contact us.
Have a lovely day
Yours Faithfully
Catherine Parinaud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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