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“satisfactory”

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Best Western Grand Hotel Francais
Ranked #7 of 175 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 25, 2012

nice hotel, very clean and tidy, comfy bed and great location. not the best hotel i've ever stayed in but certainly not the worst.staff were friendly and helpful at all times. the breakfast buffet deserves a special mention, it's delicious. quite reasonably priced too.

Stayed: November 2012, traveled on business
Thank telamina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 - 165 of 500 reviews

Reviewed November 11, 2012

On my way to the wine region, I stayed two nighs in this hotel. At first glance i looks very nice. But the single room I stayed in was simply too small. I peeked into a 'normal" room which looked a lot better, but my room was in fact unacceptable.

Nice breakfast buffet, but no bar or restaurant. Fortunately it's located in the centre of Bordeaux, so plenty of restaurants around.

Friendly staff and clean, but just very very basic....

  • Stayed: November 2012, traveled with friends
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Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

We stayed here for 3 nights along with 8 other couples, for a recent reunion celebration. Having read about the various room options, I had requested a quiet room that had been renovated. Our room on the third floor did not disappoint, with queen bed, desk, and modern bathroom with tub/shower combo. Another plus was that a full breakfast was included. The staff was extremely pleasant and helpful, as well as bilingual. There is a nice sitting room off the lobby where we could visit with our friends. Others have discussed the difficulty of access and parking at this hotel, which is located in the pedestrian zone of historic Bordeaux. Arriving by car, we had been told how to access the street and unload our luggage. We returned our rental car upon arrival, as we expected to use the tram to get to our various destinations. It did take a while to get oriented to the area where the hotel was located, since there are many small, narrow streets in the pedestrian zone. But the location of the hotel is excellent for exploring the newly cleaned and malled downtown area by foot. My only concern was that there is no rubber bath mat in the bathtub, and with the glass half-wall enclosure and no grab bar, it is extremely slippery in the tub, and even dangerous trying to get out. Management might consider adding safety strips or bathmats to the tubs.

Room Tip: Request a quiet remodeled room.
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  • Stayed: October 2012, traveled with friends
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Thank 2Profs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

We were in a 3rd floor twin-bedded room and had no "neighbours" as such, by luck of the design of the floor. As the hotel is in a quiet side street, there was no noise to disturb us.The hotel was spotlessly clean and the room was spacious and comfortable. Everything worked as it should e.g. aircon and hairdryer. There was a separate toilet and bathroom and bedside reading lights, plus tea/coffee making facilities.The beds were very comfortable too and the sheets were changed every three days. It is an Eco-hotel, so you have to ask for resupply of toiletries form the container at reception. There was imaginative use of space for storage and a good room safe that was easy to operate. The breakfast was very good. The staff were helpful and pleasant(including the hard-working cleaner).A wonderful stay in a great hotel. Recommended!

  • Stayed: September 2012, traveled as a couple
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2  Thank eurotrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

First, be advised that there is more than one Best Western in Bourdeaux. This one is located about 15 minutes by taxi from the train station and is located in the center of the more charming and older section of the town of Bourdeaux. The other Best Western we saw is walking distance from the train station but I would recommend the location of this one instead.

We got a good rate on this hotel and we found it to be a good value. For English speaking folks, the hotel staff is very helpful and speak fluent English. Our room was very small but we had a balcony and that was great. The room had clearly been renovated fairly recently and the bathroom was nice but small. The shower did not drain well and the air conditioner did not cool well. That said, these things were very minor and far outweighed by the positives.

The hotel has free access to a computer and printer in the lobby and offers a pretty good breakfast as compared to other hotels in Europe. We never figured out the tram in Bourdeaux but it runs in close proximity to this hotel.

  • Stayed: September 2012, traveled as a couple
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2  Thank ValuedUSReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Location is great, silent back street in the centre near restaurants, night life and shopping. Our room was tidy and had a great bed. Air condition was silent and effective.

Breakfast was great. We got fresh pressed orange juice.

We came by car - I recommend gps to navigate to grand hommes parking - it's a maze of one way streets.

Minuses include small room and no view, but did not expect anything else in the historic centre of Bordeaux.

  • Stayed: August 2012, traveled as a couple
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2  Thank Paracel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

This hotel has plenty of character and is well located to experience Bordeaux. Having read other reviews about this and other centre hotels in relation to parking difficulties, I returned the hire car after touring the Dordoyne and took the Jet Bus back into the city. I would certainly recommend this. A return ticket on the Jet Bus costs €12. It stops at Place Gambetta and is an easy stroll to the hotel....even with luggage. There are so many fantastic logis de france out in the countryside that I wouldn't recommend a Bordeaux centre hotel as a touring base but it certainly worth a couple of days at the beginning or end of a trip.
I stayed in a room with a wondow to the internal shaft but this was fine for my purposes of a base to explore the city. The room was conformfortable with individual controlled aircon and wifi. Breakfast is included and was a good selection.

  • Stayed: June 2012, traveled as a couple
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2  Thank SuzDundalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Grand Hotel Francais

Address: 12 rue du Temple, 33000, Bordeaux, France (Formerly BEST WESTERN Grand Hotel Francais)
Phone Number:
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Bordeaux
#15 Business Hotel in Bordeaux
Price Range: $143 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Grand Hotel Francais 3*
Number of rooms: 35
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Also Known As:
Best Western Bordeaux
Bordeaux Best Western

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