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“Very Attentive, Good Location”

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Novotel Bordeaux Centre
Ranked #41 of 177 Hotels in Bordeaux
GreenLeadersBronze level
Reviewed June 21, 2014

The service was excellent. The people at the desk were helpful in providing a city map and giving us the best directions into the city center. They made restaurant reservations, which was great, since my French is not so good. They also gave us information on trams and how to reach the train station.
BE AWARE: their website says that the jet bus from the airport stops in front of the hotel. This is incorrect. The bus no longer stops there. However, you can take the #1 bus, curbside at the airport. Double check with the driver for your stop. Walk about 5 blocks and you will reach the hotel.
The hotel itself is clean and comfortable--a typical business hotel. Breakfast is fine, but a bit pricey. It worked well for us, since we were often on the go for the day immediately after eating.

  • Stayed: June 2014, traveled as a couple
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Thank crosscreek7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 - 190 of 1,088 reviews

Reviewed June 20, 2014

This falls between the two, it does not meet the very good standard though. Situated close to the centre but not so close that it was noisy. Room views are of tower blocks, rooms were tidy and clean and of the standard Novotel layout. I liked the fact the staff let me attempt my french without speaking back in English. A quick stay so only the breakfast was tried and for me it was perfectly acceptable. I have no major issues but something stops me grading higher. Water in rooms seemed fine to me (other reviewer complaints).

  • Stayed: June 2014, traveled on business
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1  Thank Skytourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2014

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank David G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 11, 2014

We just spent one night to Novotel. The hotel is very central located in Bordeaux, but it is its main advantage. The rooms are not fresh, and far from many great experiences we had with Novotel. The food is correct but not more. Very average Novotel.

  • Stayed: June 2014, traveled with family
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Thank MyNameIsChoucroute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014

central location in a very beautiful city. good breakfast and also possibility to eat all day day and dining at the evening on the terrace; the food has a more than average level, different wines at adequate price

Stayed: June 2014, traveled as a couple
1  Thank herman s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Rooms comfy, but don't drink the water, smells from the sink and bathroom stench of sewage. Room 607. Restaurant is ok, as usual overpriced compared with local restaurants, but that is to be expected. Service in the bar is non existent, be prepared for a long long wait for service. Location however is quite good for central Bordeaux.

Stayed: May 2014, traveled on business
Thank Phillip_Leslie_1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Novotel Bordeaux Centre, responded to this reviewResponded May 30, 2014

Dear Sir or Madam,

I thank you for the time tou take to give us your opinion about your stay in our hotel.

I have good noticed your remarks concerning the bad smell in the bathroom ansd I can say to you that it is repaired.
I have also understand and transfered your remarkes about the restaurant and the waiting at the bar. My tem is very sad about it and do the best to ameliorate the service.

Thank you once again and we hope to see you soon.

Best regards.

Vincent gasnier.

General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014

This hotel was okay for a weekend trip where we spent minimal time in the hotel. The room (106) smelt of smoke and we had to air it out for an hour or so but that smell was everywhere. The carpet was stained. I wouldn't walk barefoot on that. But the bathroom was A++ - being a stickler for clean loos, this was a real bonus - great shower, hot water, space etc. The bed was hard but quite comfortable and I had a good night's restful sleep both nights. You could hear things like other bathrooms flushing etc so the walls are quite hollow. Reception/outside areas clean - staff were nice enough. An average hotel which needs to refurbish its rooms to get up to the standard of its bathrooms!

  • Stayed: May 2014, traveled with friends
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1  Thank rane84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent G, Directeur général at Novotel Bordeaux Centre, responded to this reviewResponded May 30, 2014
Google Translation

Bonjour,

je vous remercie du temps que vous nous avez accordé pour nous donner votre avis sur votre séjour.

Nous avons bien pris note de vos encouragements qui nous conforte dans nos efforts.

Nous sommes conscients du travail qui nous reste à faire et nous mettons notre énergie afin de nous améliorer de jour en jour.

Merci à vous.

Bien cordialement.

Vincent Gasnier

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bordeaux Centre

Address: 45 cours Marechal Juin, 33000, Bordeaux, France
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Green Hotel in Bordeaux
#19 Luxury Hotel in Bordeaux
Price Range: $121 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bordeaux Centre 4*
Number of rooms: 137
Official Description (provided by the hotel):
The Novotel Bordeaux Centre is a 3 star hotel located a 5 minute walk from the historic city centre and in the heart of the Meriadeck business district. The hotel offers 137 airconditioned rooms, a modern restaurant and bar. Well suited for business trips and family holidays to Bordeaux alike. Public pay parking is available just 50 m from the hotel. The hotel serves as an ideal base from which to set off on excursions out to our prestigious vineyards or the beaches of the Atlantic. ... more   less 
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Also Known As:
Novotel Bordeaux Centre Hotel Bordeaux
Accor Bordeaux Centre
Bordeaux Novotel

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