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“Location is awesome, rooms not so much”
Review of Hotel des Arts

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Hotel des Arts
Ranked #110 of 131 Hotels in Strasbourg
Reviewed December 17, 2012

We were looking for the best location on a limited budget. Can't beat the location at all! The cathedral is a two minute walk as are several Christmas markets. But the room we stayed in was barely passable. The front desk clerk put us into room 104 which is the first room at the top of the stairs next to the public toilet. You can hear everything in the rooms and hall. People have complained about the size of the bathroom but it's a standard size European bathroom... So no complaints about that at all. However, the stained carpet, nicked/ worn furniture and the TV in a closet are really *barely* passable. Our room was musty, too.The beds were fine enough but the room was boiling hot, even with the window open and radiator off which made for uncomfortable sleeping, even in December! The breakfast was included in our rate and was surprisingly good but very simple. Bottom line is if you're just looking for somewhere to sleep for a quick weekend trip, it's fine. Don't expect grandeur... And the staff is also just okay, not super friendly even if you speak French. Good wifi service. (Note: 12 Euro taxi ride from train station...)

  • Stayed: December 2012
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Thank bonjonsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 - 57 of 214 reviews

Reviewed October 22, 2012 via mobile

We booked 2 nights at this hotel because we wanted something affordable and near the town square for our short visit. The location was wonderful and the staff very helpful and friendly. They were great with maps, directions and assisting with transportation. The room, like many hotels in Europe, was small and that was fine. There was ample room for 2 large suitcases and 2 adults to move around. However, the condition of the room was still shabby. Stained carped, distressed furniture, a terrible mattress. Only one outlet in the room and the one in the bathroom didn't work. There was black mold spores growing on the bathroom wall and the whole room had an old musty smell. I was expecting less than 4 star in Strasbourg for $100 per night but this hotel should have been $50. I'm
glad I only spent 2 nights sleeping with a spring jabbing me in the back....

  • Stayed: October 2012
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1  Thank GDeneuve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

i stayed in Citotel Des Arts for one night on the way from Paris to Austria

Advantages:
- very good location in the heart of the old city and main attractions.
- clean rooms with nice view from the window.
- firendly helpful staff
- good price

Disadvantages:
- difficult to find.. no proper direction and boards
- no staff at night. if you reach the hotel at night you'll not find anyone to check you in, after many tries , someobdy answered the bell saying that the check-in is available in another hotel whoch is 5 minutes walk from the hotel. it was kind of a bit inconvenient.
- if you are driving, it is difficult to find a car park around.
- small rooms, and the smallest bath/toilet i ever seen in my life.
- Poor Breakfast.

However, it is recommended if you want to sleep for one night

  • Stayed: August 2012, traveled as a couple
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Thank fayrouz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012

Location, Location, Location. You cannot get a better location if you're looking to see the Cathedral, Le Petit France, and take a boat tour of the city. You're less than a block from the Cathedral and the river boat locations, and only a short walk to Le Petit France. Daytime noise could be an issue, but the night time noise could be worse. It all depends on you, and when you want your silence. If we had wanted to take a nap during the day, you'd definitely need all the windows closed. If you wanted to go to sleep before midnight, again, close the windows. If you like the lively atmosphere with all the different sounds (people, music, traffic, etc), then no problem. In addition to the tourist sights, you're within walking distance to all kinds of shops for food and material things. On Saturday morning there is a great street market that takes place about 1/2 block due west of the front door (can be seen from any west facing room). The internet worked fine, although I seem to remember a proxy server that limits the ports that you can access. We opted not to pay for the expensive coffee/croissant breakfast, so we don't know if it was worth it or not. We found that the walking distance to the main train station was just fine, although some may say it is too far. After we figured out how to run the AC, leaving the windows open no longer became a problem. Opening the windows in the early mornings is quite nice though. Do not be fooled by complaints about church bells being too loud. We found that even with both windows opened (corner room) we could barely hear any. The only negatives that we had were that when we did leave the windows open, we got a lot of cig. smoke from the street level coming in, and that the desk staff was not overly friendly. They certainly were not rude, but did not go out of their way to be friendly either. Would definitely stay here again and have no problems recommending it.

  • Stayed: September 2012, traveled with family
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1  Thank BoiseBronco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

very good location -- can walk everywhere --- located in a noisy spot during the day but that makes it even more part of the ambiance -- parking is available very close ( you need to pay , but i advise that you do this )-- i apprieciate the citotel chain and try to stay at one of these hotels whenever i travel ..

  • Stayed: August 2012, traveled as a couple
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Thank christina884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

The hotel is in a great location, 3 minutes walk from Notre Dame cathedral, in a nice place full of cute terraces.Very close to a ship-trip station.
I can say that rooms were big enough, with AC and TV.
Hotel is situated in a pedestrian area, has a parking 50-100 m away, but you will have to carry your luggages to the hotel...

What I didn't liked here :
- no elevator, so if you get a room on 3rd floor, won't be to easy for you...
- very expensive parking - 17 eur/day
- very poor breakfast...For 6.5 eur/pers, you get : hot drink, bread, butter, jam, glass of juice, some croissants, 2-3 fruits :(
- the bathroom was the smaller I have ever seen !!! Shower cabin (under 1 sqm), was bigger than toilet and sink together !!!! You can't even wash your face if you don't open the bathroom door, because there's not enough place for you to bend over the sink...

If possible, avoid room no. 107 !!!

Room Tip: I have seen 3 rooms, all of them were almost awful, so no tip...I wish you good luck :)
See more room tips
  • Stayed: August 2012, traveled with family
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1  Thank horaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Located directly on the "market of suckling pigs", and therefore in the heart of medieval Strasbourg, this small hotel definitely has location going for it. The carthedral is five minutes walk away, along a narrow cobblestone street full of Restaurants touting one or the other dishes of old Strasburg. The morning we stayed, there was a fruit and vegetable market literally around the corner.
The room itself was reasonably sized for France, though the lack of a/c combined with the very lively location means I would recommend earplugs for light sleepers, especially during the warm summer months. Nevertheless, the room was clean and the reception helpful.
Since all of the old town was within short walking distance and Strasbourg is very lively, you shouldn't be spending too much time in your room anyway. If this is the case, then I can recommend Citotel des Arts for one or two nights.

  • Stayed: May 2012, traveled as a couple
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Thank GermanyNeedtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Arts

Address: 10 Pl du Marche aux Cochons de Lait, 67060, Strasbourg, France
Location: France > Grand Est > Bas-Rhin > Strasbourg > Mairie Sud
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#14 Business Hotel in Strasbourg
Price Range: $60 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel des Arts 2*
Number of rooms: 24
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Also Known As:
Citotel Des Arts Strasbourg
Citotel Des Arts Hotel Strasbourg

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