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“Awful service, small rooms”
1 of 5 bubbles Review of Le Kleber Hotel

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Le Kleber Hotel
Ranked #63 of 128 Hotels in Strasbourg
Winchester
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Awful service, small rooms”
Reviewed May 19, 2013

We booked 5 single rooms well in advance, but on arrival were told only 4 were available and two of us would have to share. The surly receptionist made it very clear that this was our problem, not hers, and only after pressure did she grudgingly try to find one of our party a room in another hotel. The rooms were tiny, I'm not sure how they would have separated the beds in the 2-bedded one as there was no room at the side! The TV did not work properly and there was no remote control. The breakfast room is on the 4th floor so if your bedroom is there you will be woken from 7am by chatter and tables being laid. Overall a very poor experience which tainted our enjoyment of this wonderful city.

Room Tip: Go to another hotel, but if you must stay here avoid the 4th floor
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David56W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
    58
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    65
    19
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Any
English first
Melbourne, Australia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 15, 2013

My husband and I stayed at Le Kleber for one night in early May and it was fantastic. We arrived at the hotel early and the friendly staff member at reception gave us a map of Strasburg and took our bags. When we returned to check in the room was perfectly clean and exactly as described. We asked for restaurant recommendations from the hotel staff member on reception that night and her suggestion was fantastic. The hotel was in a great location and it was a great stay.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErinH26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 14, 2013

Of course I can't really compare it to some other hotels in Strasbourg but I can confidently say that this is probably one of the best hotels there is to stay there. The location is perfect, right at Place Kleber with the tram stop just a few steps away. La Petite France and the Notre Dame are both 10 minutes away by foot and shopping area is just opposite the property. The room is clean, big (solo traveler here) and well-designed. The bathroom as well was spotless. I never had any problems with the noise from the drunk people as mentioned by a previous reviewer but maybe in extreme cases, it might be a problem for some since Place Kleber is just outside your window. I paid EUR55 for a night which I think is too cheap considering the location and the quality of the rooms that they have.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinayFlyingHigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed May 7, 2013

Great central location. Crisp, clean, tastefully decorated. Large room and bathroom. Efficient, quality, no nonsense kind of hotel. Skipped the breakfast (plenty of cafes nearby). Would happily stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ivanavesela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 30, 2013

I wanted something centrally located, easy to access, not too dumpy or expensive for a family of four. Le Kleber fit the bill. The room was tiny (302) but clean and good enough. Some street noise from late night drunks but otherwise perfect location, especially for the price. 5 min. walk from La Petite France. Nearby parking that you have to pay separate. Quaint 4th story breakfast room. Nice staff.

Room Tip: Room on 302 was on the square and overlooking train tracks. Not ideal but not the worst.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TogoYovo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 28, 2013

We came here for 1 night as part of our honeymoon. We requested a loft room as we read that they were cosier. We got in and we looked out of one of those tiny roof windows you see everywhere in Strasbourg. It made us feel like we were part of the history. The room was very cosy, in a good way. The rooms are all different and ours was painted in a cinnamon colour. There was a small ensuite, which was all we needed for one night. The hotel has a quirky little lift, which has to be tried!
If I were to say anything negative about the hotel it is that the lobby is quite small, which is especially noticeable when there are more than 2 people in it!

Room Tip: I think the attic room we stayed in was fun and characterful. I think rooms lower than the top floor...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A_Eccleston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 24, 2013

I went during the Xmas season as most of the tourists do. At our arrival we were shocked of how great was the location...its literally in front of one of the main city squares. The cleanliness, space, comfort of the rooms is amazing. I hontesly hadn't founx a hotel that offered such a good price and which I left being 100% satisfied!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Kleber Hotel

Property: Le Kleber Hotel
Address: 29 Place Kleber, 67000, Strasbourg, France
Location: France > Grand Est > Bas-Rhin > Strasbourg > Petite France Nord Est
Amenities:
Room Service
Hotel Style:
Ranked #63 of 128 Hotels in Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Le Kleber Hotel 2*
Number of rooms: 30
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Also Known As:
Le Kleber Strasbourg

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