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“Lovely hotel right near shopping and restaurants”
Review of Maison Rouge Hotel

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Maison Rouge Hotel
Ranked #18 of 129 Hotels in Strasbourg
Certificate of Excellence
Andover, Massachusetts
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lovely hotel right near shopping and restaurants”
Reviewed October 7, 2013

Would recommend this hotel as it is convenient to everything. Most importantly for me, though, is that the room was clean and bed linens were crisp and fresh. We had reserved a double room but they did not have a single bed for two for both the nights we reserved. This was disappointing, but not a big issue. Staff was apologetic, however. They speak several languages and did not hesitate to help us navigate the city.

The only reason I did not give this hotel 5 stars is their advertised wifi access. We absolutely could not receive any connection in our room on the 3rd floor without going down the hall to the common area. But even in that location and right in the main lobby area, we were repeatedly knocked off and had to go through this crazy login procedure numerous times -very annoying and frustrating. This was definitely a huge inconvenience for us. The staff advised us that they are aware of this issue but are currently locked into a contract with their provider.

Lobby does have a nice bar and meeting area which we sat in and people-watched. Hotel is conveniently located between 2 tram stops and easy walking distance either way. Also, short tram ride to/from main central train station, too.

We did not experience the breakfast either day as their are so many other places right outside the door. We had read numerous reviews about their breakfast and decided to just do our own thing. There is even a McDonald's nearby, if you are so inclined. I preferred the Paul bakery next to McD's or the Brioche Doree bakery chain across from it.

All in all, it was a good hotel choice for us in Strasbourg.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachquilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emmanuel_delepine, Directeur at Maison Rouge Hotel, responded to this review, October 17, 2013
Thanks a lot for your comments.
Your not the first to focus the WIFI point. We realy apologize for that.
We've orderered to extand the low performance because of the more and more mobil phone daily connected.
In few weeks before the end of the year we will provided a 100 % connection.
We hope you to test it durung your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Sebastopol, California
1 review
Reviewed October 6, 2013 via mobile

We stayed here in late sept. the rooms are roomy and very well equipped at a reasonable price. Staff was very helpful. Huge gorgeous lobby area where it was great to hang out with a book and a glass of wine from the lobby bar. Easy walk to the big attractions like the incredible notre dame cathedral. Staff referred us to Alsace a la table. Almost next door and fabulous food and lovely atmosphere.

Stayed September 2013, traveled with friends
Helpful?
Thank Scamperwillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, November 21, 2013
Thanks a lot for your wonderful advise regarding Maison Rouge.
We'll try to keep our high level of service.
All the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seligenstadt, Germany
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 1, 2013

Stayed here with my husband and 2 yr old baby for a night. Excellent location,between la petite france and strasbourg cathedrale. Near Kleber and main shopping area. Restaurants nearby. Tramway stop very close. Staff speaks excellent english and responds to email queries. All my requests were accommodated. It's just a bit outdated and there's a funny old smell on the corridor to our room (3rd floor). Plus, we were really disappointed with the breakfast. It was too expensive and the choices were limited. They are mostly croissants, jams,butter and cheese. They only have scrambled eggs and bacon which were already emptry and not refilled when we arrived around 930am. Also the breakfast area is too crowded and small, only a few tables for all the customers. It's better you eat on bakery outside. (must try Paul bakery, specically the Canele. They have authentic ones and are really super good!!!)

Overall, this hotel is good. I just feel it's too expensive. La petite france and cathedrale strasbourg are walkable so you don't really need to stay somewhere in between to be able to easily see these 2 main landmark. There are other lesser expensive hotels which are still not so far from these areas. After seeing the place, I think it would be lovely to stay in hotels or bed and breakfast near La Petite France. The place is gorgeous with half timbered facades.

Room Tip: Request for a side not facing the street if you have a baby, more quiet. You can also request for a...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheryll B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, November 21, 2013
Google Translation
Merci pour votre avis. Nous nous efforçons d'apporter le plus grand soin à l'ensemble de nos prestations mais restons très attentifs à votre remarque qui a été transmise à nos équipes d'étage et de cafèterie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 21, 2013 via mobile

Stayed here on a recent trip to Strasbourg, excellent location, not far from the car park (150m I believe). My room was on the fourth floor, no issues with street noise once the shutters were lowered by pressing the switch to lower the shutter. Large bathroom, full size bath sheets, excellent water pressure. Must have been a new mattress as I had no issues with my mattress, sheets were nice and crisp and extra bedding in the linen closet. The breakfast in the morning was very adequate lots to choose from and it was replenished often. You would have to be a very picky eater if you could not a have a decent breakfast. There are also lots of places around the hotel to set as well.
Overall a great stay.

Stayed September 2013, traveled with friends
Helpful?
Thank KenCPink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, November 29, 2013
Thanks a lot for your nice recommandation

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 15, 2013

The Maison Rouge is a wonderful hotel situated in the heart of Strasbourg's tourist area. The hotel itself is a very imposing building situated a minute's walk from homme de fer tram stop and you get a great feel for the place on entering the beautifully clean reception area. The reception staff are very courteous and, thankfully, fluent in several languages so I didn't have to subject them to my appalling french accent. The room was very clean and comfortable with a spotlessly clean bathroom. I couldn't find fault with this wonderful hotel and I'm looking forward to my next visit. Make sure you have dinner at Les Brasseurs at 22 rue Veaux for some delicious Flammkuchen and even more delicious beer brewed on the premises at a very reasonable price.

Room Tip: Purchase a tourist pass for 15 euros, entitling you to a few freebies, including a boat trip and a h...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingtim51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Level 6 Contributor
111 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 7, 2013

The centre of Strasbourg is aUNESCO World Heritage Site and in the centre of Strasbourg is the Maison Rouge.
This is one of the oldest high class hotels in the city.
It is both very French and very Alsatian and always makes one welcome.
It is comfortable, staff are multilingual and helpful.
Breakfast can be a little crowded but good.
Its one deficiency is its lack of any substantial car parking as it can only take 4 or 5 cars
Less expensive than other hotels of the same standard in the city it is recommended
The other problem is noise as it is located on one of the main streets of the city and which is a tram line; However, it is compensated with the other more pleasant noises of the cathedral and other church bells

Room Tip: Try for Level 6 the top floor and rooms that are more centrally located for the best WiFi
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maison Rouge Hotel

Property: Maison Rouge Hotel
Address: 4 rue des Francs Bourgeois | 67000, 67000, Strasbourg, France
Location: France > Grand Est > Bas-Rhin > Strasbourg > Petite France Nord Est
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#14 Luxury Hotel in Strasbourg
#17 Business Hotel in Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Maison Rouge Hotel 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Maison Rouge Strasbourg
Hotel Maison Rouge

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