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“Comfortable, convenient, charming” 5 of 5 bubbles
Review of Hilton Strasbourg

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Hilton Strasbourg
Ranked #35 of 128 Hotels in Strasbourg
Colchester, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfortable, convenient, charming”
5 of 5 bubbles Reviewed January 1, 2013

We stayed at this hotel for a short break between Christmas and New Year. The room was spacious and comfortable, room service food arrived quickly and was hot and tasty. The staff everywhere were helpful and friendly, particularly in the restuarant. The choice for breakfast was very good and well organised. The hotel is handy for the local tram service and the journey into the centre of town takes only five minutes. Buy a trio ticket for one to three people, valid for 24 hours, it will see you through the day and covers all areas of Strasbourg.

Room Tip: Try for an Executive room, 221 is good away from the lift area.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General Manager at Hilton Strasbourg, responded to this review, January 4, 2013
Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We are very pleased to read that your stay with us was pleasant in our beautiful town. We are looking forward to welcoming you again. Sincerely yours and happy 2013!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,383 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
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Eindhoven, The Netherlands
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

We stayed for 2 nights at the Strasbourg Hilton in July. Friendly and helpful staff at check in. They offered us a free room upgrade. The room was large and comfortable. The location of the hotel is approximately a 20 minute walk to all the tourist attractions downtown. You can also travel by tram; the tram stop is a 5 minutes walk. The lobby and the bar were beautifully decorated and very modern. There were a few things I have to mention that could be improved: the bartender wasn’t friendly at all, only complaining and kept us waiting too long to order a drink. You have to pay 19 euro per night for the parking even though it wasn’t’ secured and covered. The breakfast was OK, but you would expect more from a Hilton hotel. The breakfast area was very compact, the tables were very close together, so you didn’t have any privacy.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Johanna62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General Manager at Hilton Strasbourg, responded to this review, January 4, 2013
Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We greatly appreciate any comments made by our guests which help us in our constant strive to achieve the highest quality standards. We have well noted your remarks, and bourght them to the attention of the relevant managers. We are looking forward to welcoming you again. Happy new year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed December 30, 2012 via mobile

Stayed for 4 nights before Christmas and am ambivalent. The hotel's location is fine but it is in need of an update. The room was tired, smelled a bit musty and was generally dated in the way of furniture, pictures and wall coverings. As a Diamond member we had access to the Executive Lounge which was nice, and had the breakfast-which was nicely stocked.

It would be nice if they had non-smoking floors vs. non-smoking rooms. As someone who is allergic to cigarette smoke it was uncomfortable to be subjected to the smell in the hall and the room too.

The staff was friendly and were great about answering logistical questions and giving restaurant recommendations.

It wasn't the greatest property but will certainly suffice for a short stay to this cute town.

  • Stayed December 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mum4k9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer at Hilton Strasbourg, responded to this review, January 4, 2013
Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We greatly appreciate any comments made by our guests which help us to improve our service. Your remarks have been well noted. We are looking forward to welcoming you again. We wish you an happy new year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garmisch, Germany
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed December 25, 2012

I liked the hotel, it was clean and nice looking. We did have a few small problems:

1. We had 3 of us with 1 bed. When I requested a cot it took THREE HOURS with 2 reminders to bring it, which really threw off our evening.
2. Internet in the room was 15 euro PER DEVICE & parking was 19 euro UNCOVERED...$25.00 is a lot to pay for a night of uncovered parking.

Other than that the hotel was good - it was a bit far to walk if you were going in-town, but I understand the tram was easy to use...we only stayed the one night and then drove in so that wasn't a problem for us - lots of easy parking downtown.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ddingermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General manager at Hilton Strasbourg, responded to this review, January 4, 2013
Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We greatly appreciate any comments made by our guests which help us in our constant strive to achieve the highest quality standards. We have well noted your comments. We are looking forward to welcoming you again. Sincerely yours and happy new year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
athens
Level Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 20, 2012 via mobile

The location was great and the staff very friendly and kind. Jean the concierge was top class and really friendly. Breakfast was decent and had food in the evening at the restaurant which was of great quality however a bit slow on service but nothing too bad. All in all a good experience

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Skag181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General Manager at Hilton Strasbourg, responded to this review, January 3, 2013
Thank you for choosing HILTON Strasbourg for your recent stay, and for posting your comments. We are more than pleased to read that your stay was pleasant in our hotel and that our service was up to your expectations. We are looking forward to welcoming you again. We send you our best wishes for 2013! Sincerely yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludwigsburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 14, 2012

We just returned from an overnight stay at the Hilton Strasbourg. The staff was quite accommodating and very helpful. From the staff at check-in, to the concierge and the housekeeping, all were helpful and welcoming... even with our two little ones. We were graciously upgraded (hhonors gold) and could not have been more thankful to have more space for the two rollaway cribs. The bathroom was also nice, with an oversized tub with jets and spacious shower.

As a sidenote: Strasbourg is simply beautiful this time of the year. Meander through the Christmas market, and the shopping streets adorned with ornate decorations and you will feel a magical sense of Christmas spirit.

Go and enjoy!

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank internationalmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General Manager at Hilton Strasbourg, responded to this review, December 18, 2012
Thank you for having chosen HILTON Strasbourg for your recent stay and to share your enthusiasm on this website! We are more than pleased to read that.
We are looking forward to welcome you in the future.
Greetings from Strasbourg and happy Christmas!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

I have stayed at this Hilton twice...the front desk staff was helpful in recommending tram transportation which saved me over 20 euro buy purchasing the 5,40 euro all day ticket. The location is close to several attraction and close to 2 tram stops..the breakfast was great and the Executive lounge is always a plus for Gold and Diamond VIP members

Room Tip: purchasing the 5,40 euro all day tram ticket at the front desk
See more room tips
  • Stayed June 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ironmancb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronique_Kubler, PA to Katharina Schlaipfer, General Manager at Hilton Strasbourg, responded to this review, December 14, 2012
Thank you for having chosen the HILTON Strasbourg and for posting your comment on this website.
We are very pleased to read that you enjoyed your stay in our beautiful town.
We will welcome you back with a great pleasure and we wish you a merry Christmas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Strasbourg

Property: Hilton Strasbourg
Address: 1 avenue Herrenschmidt, 67000, Strasbourg, France
Phone Number:
Location: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Strasbourg
#18 Romantic Hotel in Strasbourg
#19 Luxury Hotel in Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
Official Description (provided by the hotel):
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team. ... more   less 
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Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International

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