I stayed in this hotel for 3 nights and expected fantastic things based on the website. The hotel lobby is nice and the reception is always manned even through the night, which was useful for my late check-in. Could not fault the fantastic views of my room - the view of the Cathedral and nearby buildings was beautiful, particularly when lit up at night. The reception staff were also exceptionally friendly and accommodating - my need for a later check-out was arranged with no problems or charge and when I needed printing done they were more than happy to oblige, which I was extremely grateful for. Although there is no restaurant at the hotel, the reception staff recommended me the excellent Piano Grill nearby. The hotel is also very well located - it took less than a minute to walk to the nearest tram stop (Gallia) and this stop is on the same tram line as the central station and also the European Court and Council. It was only a few stops away from the central shopping area at Homme de Fer.
I would definitely return to this hotel but there are some problems that make it not quite as perfect as it seems online. Firstly, the hotel is a lot older than the pictures look and I was a little disappointed with the wear and tear in my room (although the view was excellent). There was also no ramp down to the lobby, only stairs, so it wasn't ideal for carrying heavy luggage up and down and there were also stairs in the corridor up to my room that the lift would not reach.
However, the biggest problem is the completely overpriced breakfast - for 21 euros the breakfast would have to be pretty unbelievable, and it just was not anywhere near worth it. The far better option is to go to the boulangerie for breakfast which is opposite the Gallia tram stop where you can get a croissant/pain au chocolat and orange juice for 1.5 euros!
Additionally, there were no tea and coffee facilities in the room which was a let down considering the price of the room.
Best two things about the hotel: 1) The staff really were fantastic and made my stay so much easier by being so helpful in lots of ways, 2) The location and proximity to a very usefully connected tram stop
- Official Description (provided by the hotel):
- Located in the heart of Strasbourg, only a few steps away from the Cathedral, and close to the European Institutions, this is a magical place where time seems to have stood still. The Regent Contades Hotel is a magnificent 19th century mansion with a stunning façade. Located on the banks of the river Ill, our establishment is the ideal starting point for an on-foot discovery of Strasbourg, all its places of interest, and its gastronomic delights. ... more less
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- Also Known As:
- Regent Contades Hotel Strasbourg
- Regent Hotel Strasbourg
- Regent Strasbourg
- Strasbourg Regent