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“Greast location and value for money” 4 of 5 stars
Review of Mercure Strasbourg Centre Petite France

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Mercure Strasbourg Centre Petite France
Ranked #20 of 130 Hotels in Strasbourg
Certificate of Excellence
Jerusalem, Israel
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Greast location and value for money”
4 of 5 stars Reviewed August 11, 2014

We stayed two days at the Sofitel Grand Ile and a night at the Mercure. The Mercure was half the price, the room was about the same size (samlller bathroom) but location was just as good. Excellent breakfast, not to mention free espresso in the lobby at al times. Highly recommended

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Effie_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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    270
    81
    25
    12
See reviews for
63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
London, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 10, 2014

If you go for a Mercure Hotel you should not expect luxe or sophistication. Quite the contrary it is simply about accomodation with essential rooms where sometimes plastics takes over a bit too much as it happens with the decoration of small sailing boats. The genre is Spartan French as I would define it. In the case of this Mercure where breakfast is in a nice room at the top floor with a nice terrace (no restaurant facilities) the plus is given by a good garage and a perfect location few hundreds meters from the Cathedral. Perfect for those who stop on the way from London to the South of Europe. They accept pets (I have a small) and that is another plus. Price is just about, but it is like low cost airlines: we had to pay €10 on top for the pet, € 17 for the garage plus breakfast non included made our initial € 98 for a double room less attractive than it initially looked.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Service
Helpful?
Thank Marconiada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 2, 2014

I stayed one night and the hotel is great: Perfect location near train station and the historical city, excellent staff, good room (since we are in France I did not expect it to be large), reliable wi-fi, very good breakfast. The lobby is full of funky furniture and there is a cool retro-futuristic games console playing vintage computer games (pacman, kong etc). My room was to the rear and very quiet. I would definitely stay here again.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank hg67as
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed in a large, quiet, clean, comfortable and very well equipped bed room - all the normal things, plus bath robes, slippers, safe, coffee machine, tea making facilities, numerous shampoos etc etc.
The hotel is very convenient for the beautiful centre of Strasbourg.
The hotel is trying to be quite trendy, with some oddball items around (a punch bag and a massage chair in the dining room etc).
The breakfast was good, but the dining area is quite small and if the hotel is busy it is possible you will have to wait for a table space.
The staff were friendly and helpful.
However some of our fellow travelers found their rooms to be cramped and poorly equipped and they would possibly write a very different review. I can only base mine on my own experience - which was very satisfactory.

Room Tip: Ask for a decent sized room, possibly overlooking the street (the sound proofing was excellent)
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank thomas s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
François G, Directeur général at Mercure Strasbourg Centre Petite France, responded to this review, July 31, 2014
Dear Thomas,

Thank you for taking the time to give us your opinion about your stay in our hotel.

My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we provide best meets your expectations.

Hope to see you in our beautiful city,

best regards,

François Garcher,
director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 29, 2014

First the good things. As has prieviously been said the breakfast is very good. The bathroom is modern with a good shower and range of toiletries.The bed is comfortable and there is very little noise from the street so a good nights sleep is assured. All the staff we met were helpful.
Now the not so good . There is no proper bar area and only a few chairs in the reception area. There is a limited room service menu but no restaurant. The fourth floor rooms (in the attic ) have a roof truss right over the bed limiting access to one side unless you are a limbo dancer. This hotel may be fine for a one night stay on business but not if you are a tourist. Riviera Travel claim this is a four star hotel which it clearly is not.

Room Tip: Not on the fourth floor
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank peterdrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
François G, Directeur général at Mercure Strasbourg Centre Petite France, responded to this review, July 31, 2014
Dear Peter,

We appreciate your customer experience, confirming our welcoming and the location of our hotel.

I remind you that our hotel is a 3 star hotel. We chose to have no restaurant because we are located in Strasbourg city center, two minutes from a multitude of restaurants of different themes.

You have at your disposal a room service card with fresh products (6 starters, 4 dishes and 6 desserts).

It is true that we have some attic rooms with exposed beams, as you may know it is very aesthetic but less friendly around the bed (but many people ask us).


Hope to see you in our city,

best regards,

François Garcher,
director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parma, Italy
Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed May 25, 2014

the hotel have a correct balance between price and advantages. Good breakfast and good parking place. The service it's everytime at the level of the expectations. It will be a place for my next business travel

  • Stayed March 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pierre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel is no more than five minutes walk from the station, and is also very well-placed for the centre of the city. As one would expect from a Mercure hotel, it was very clean and the staff were very, very helpful. Not only do rooms provide facilities fro making tea and coffee, there is also a Nespresso machine by the reception for guests to use. The breakfast provided an excellent choice in a clean and modern area. There was no external noise audible in the bedroom (though this fronted the main street). I can recommend this hotel wholeheartedly.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank royvdbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
François G, Propriétaire at Mercure Strasbourg Centre Petite France, responded to this review, March 25, 2014
Dear Guest,
Thank you for taking the time to review your recent experience with us.
We are delighted to hear that you have been satisfied with all services provided and will share your positive comments with our staff.
We certainly hope to welcome you back for your next trip to Strasbourg.

François GARCHER,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Strasbourg Centre Petite France

Property: Mercure Strasbourg Centre Petite France
Address: 3, rue du Maire Kuss, 67000, Strasbourg, France (Formerly Mercure Strasbourg Quartier Saint Jean)
Location: France > Alsace > Bas-Rhin > Strasbourg
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#17 Business Hotel in Strasbourg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Strasbourg Centre Petite France 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Mercure Strasbourg Centre Petite France is a hotel of 63 rooms located in the city center, near from the old city called "La Petite France". Close to the train station and shops, and about 10 mn, by car or tram to the European Institutions and Palate of Congresses.We offer you a complimentary use of our partner gym. We provide room service 24 hours a day. ... more   less 
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Also Known As:
Accor Strasbourg Quartier Saint Jean

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