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“Overnight stop at Colmar, France, on way to Germany”

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Beausejour Hotel & Restaurant
Ranked #20 of 39 Hotels in Colmar
Reviewed August 24, 2012

Colmar is a lovely place to visit, and we were travelling to Germany by car, as a family of four. This hotel provided good accommodation, and we were able to stay in a family suite. The breakfast was most substantial, tasty, and with lots of choice. Parking was just round the back of the hotel, which is on a main street, and we were charged 8 euros for the night. However, this allowed us to park, unload our stuff, and walk into the town for a bit of exploring. The walk into the centre was about 10 minutes, and the worst thing was coping with the traffic light system - you have to be on your guard. There are plenty of restaurants to choose from, and the Beausejour does have its own restaurant serving meals. We ate out, though, because we wanted to see the town. When back we ordered coffee at the bar, and the service was good. Overall we were pleased with the pleasant and efficient service. With paying for breakfast on top of what we were paying for the bedroom did seem a little pricey, though, and perhaps a bit extravagant as an overnight stop. However, we did like it!

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  • Stayed: August 2012, traveled with family
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Thank georgiehen132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 - 49 of 336 reviews

Reviewed August 23, 2012

We stayed in this hotel during our holiday.Hotel is a "family bussiness",it's quite small,maybe little old-fasioned but nice with very friendly staff.Typical french breakfast.The city itself very nice and cosy with wide range of restaurants if you don't want to eat dinner in the hotel.Parking for cars.

  • Stayed: July 2012, traveled with family
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Thank Aleksandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012 via mobile

My husband, sister and I stayed at this hotel for 15 minutes before cancelling our booking and paying one night's room fee to NOT stay there.

The room was very dated with old musty puce-green bed covers. We booked a room for 3 people but we opened the door we saw that the room was tiny and the third bed was some type of convertible chair with a stained cover in the same in unappealing fabric as the bed covers. We did not want to figure out how to convert the weird chair into a bed or where it would fit in the room when it did open.

Since we had to pay for one night regardless we might have toughed forum not for the bathroom. It smelled like a combination of mildew and urine.

The only positive thing I can say about the hotel is that the young man who checked us in was extremely friendly and provided lots of useful information about Colmar. The hotel is about 10 min from the edge of Colmar so plan on walking since securing taxis is very difficult in Alsace.

  • Stayed: August 2012
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Thank Slade_and_Norman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marieodilekeller, Propriétaire at Beausejour Hotel & Restaurant, responded to this reviewResponded September 3, 2012

Dear Customer,

You informed us 15 minutes after taking the room that you were leaving the hotel without any explanation. We found a written note in the room saying that you had difficulties in finding a taxi in the region and that you didn’t want to sleep in a convertible chair.
The hotel is indeed located 10 minutes from the town center and 8 minutes from the pedestrian zone. This is mentioned in the hotel description on our website as well as on different websites. The bed covers are taupe, the same color as the one on the convertible chair. We never had any complaints about these colors. We would have found a room that would have suited you better, had we known the problem.
When you arrived the windows and the curtains were closed because of the heat wave, so was the check mechanism of the bathroom ventilation system. This could explain the unpleasant smell. Opening the windows after the afternoon hot temperature would have taken the smell out of the room. We regret not having been asked to accompany you in the room to solve this issue.
Sincerely,

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Reviewed July 9, 2012

The hotel was very clean and comfortable. It did seem a little out dated, like the bedding seemed a little old but besides that it was a nice place to stay. The staff was very friendly especially when I discovered that our electrical outlets were not working. They put us in another room right away without discussion. It is not right in the old center but the walk there was not too far.

  • Stayed: June 2012, traveled with friends
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Thank Cnzk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

This is a really good place to stay in Colmar. It is only a few minutes minutes walk from the centre of the old town. We were upgraded to a very comfortable family room with bath and balcony. The staff are friendly, the breakfast excellent and I had the best steak for dinner at the hotel restaurant that I had in 6 weeks in France. It is a beaut base to explore Colmar and the neighbouring wine region.

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  • Stayed: May 2012, traveled as a couple
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Thank Peteceoagt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2012

The room we had was clean but fairly small and the only ventilation was to open the window. It was a basic room but the bed was comfortable for the night we stayed. We arrived by bike and this was the only hotel we stayed at on the tour that made us leave the bikes outside with no cover. The highlight was the staff they were really friendly and were always smiling. We ate at the restaurant and the food was very good, the pistachio creme brulee was a particular highlight. The old centre of Colmar is an easy walk from the hotel and this is where you will want to spend the majority of your time not sitting in a hotel!

  • Stayed: May 2012, traveled as a couple
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Thank fattima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2012

We stayed three nights in a family room. No surprises, We had what we expected for. It was the last hotel available in the whole region when I booked.
The hotel needs a general refresh, the carpet and the wallpaper are from the 80s (at least it looks like it). The lobby furniture is very bad, and smell cigarette.
The family room is very small, but my son loved the mezzanine. The beds are comfortable but the bed cover gave my husband a rash. The bathroom is small. Be careful with the bath, we slipped several times. the balcony is large and nice. The internet worked nicely. TV is big enough.
Breakfast is ok. Nothing extraordinary but plenty of choice.
We had dinner at the restaurant. The service is slow, but I think they are not staffed enough. The food is average for the price. We found a piece of plastic in the veggies, and when we asked the staff about it, they just took back the plate. We had no apologies.

The hotel situation is not too far from the center. We walked it twice, it took us 10 minutes at a very slow pace.

The garden is half abandonned. It is sad to look at.

Simple improvments would make a difference.

  • Stayed: May 2012, traveled with family
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Thank MartineVei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beausejour Hotel & Restaurant

Address: 25 rue du Ladhof | 25 rue du Ladhof, 68000, Colmar, France
Phone Number:
Location: France > Grand Est > Haut-Rhin > Colmar
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotel in Colmar
Price Range: $92 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Beausejour Hotel & Restaurant 3*
Number of rooms: 40
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Also Known As:
Citotel Beausejour Colmar

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