We stayed here for three evenings to visit the marchés de Noël. The location is superb to the markets and there is a Casino supermarket directly facing the hotel as well as some decent restaurants on the same square. The room was clean and functional and we asked for a quiet location and got one. Beds were comfortable and there was wifi, but the wifi was unreliable and did not function great. Noise was a small issue with the next door room--walls were not soundproof. The breakfast was good and we had no complaints there. What was the weakest point of the hotel was a notion of service. Upon arrival, a man who was so generally "whatever" about everything gave us a map that wasn't even correct. Only upon asking where the Tourism Office was did he say, oh, it's not there on the map where it's marked... And then proceeded to give us bunk directions, even though there was no language issues since we spoke French. Several women behind the desk were warmer, but in asking questions about things going on in town, they would say "I don't know" and not offer to help you find out. For example, we wanted to attend a concert and one of them refused to even offer to call to see where it was located... Very poor personal service for a 3 star hotel.
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- Also Known As:
- Saint Martin Hotel
- Saint Martin Colmar