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“Beware of too good to be true free wine promotion”
Review of Croma

Croma
Ranked #55 of 2,279 Restaurants in Manchester
Certificate of Excellence
Price range: $7 - $20
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Special occasions, Romantic, Large groups
Dining options: Breakfast, Lunch, Late Night, Dinner, Reservations
Description: Croma's lively and welcoming restaurants in Manchester, Chorlton, Prestwich, Didsbury, Tunbridge Wells, Edinburgh, Loughborough & Trafford Centre serve traditional and innovative Italian pizzas, using the finest ingredients from the best suppliers. We're proud of our independence and we're passionate about offering lovely food and drink in a stylish setting - and all for a great price. Family friendly too.
Bollington, United Kingdom
Level 2 Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Beware of too good to be true free wine promotion”
Reviewed January 5, 2013

There is a Jan/Feb promotion in which vouchers claim to entitle diners to a free bottle of wine. The conditions specify one per table and not valid with other offers. Significantly, there is no specified minimum spend or number of diners per table. However, our party of 13 was denied a bottle in the Manchester branch because SOME members of the party had chosen from the early bird fixed price menu. The voucher holder wanted to order from the main menu and would have been entitled to the free wine if she had had dined alone on a separate table. She had enjoyed her previous visit (at which she had received the voucher) and brought along 12 other customers at an off-peak time when the basement was otherwise empty. We were staggered by the pedantic attitude of the manager to whom the value of a bottle of house wine meant more than the impact on 3 families who were being introduced to Croma and basic principles of good customer service.

As there is no minimum qualifying spend or number of diners then it makes sense for larger parties to think about how to split themselves across tables in order to take on the management at their silly games.

The food was good and the waiting staff excellent. I just feel sorry for the staff having to work for a penny-wise but pound-foolish boss.

Visited January 2013
Helpful?
1 Thank SimonCP_Cheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,013 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level 4 Contributor
46 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Meal with a trip to European markets”
Reviewed January 1, 2013

After a walk round the markets it was great to call in to a restaurant close to the main Albert Square stalls. The service and food were excellent. Atmosphere great, particularly for Christmas. Good choice of wine!

Visited December 2012
Helpful?
Thank Gaynor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adlington, United Kingdom
Level 4 Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“lovely place family friendly!”
Reviewed December 30, 2012 via mobile

lovely atmosphere, we visited at 4.30pm and was welcomed with great smiles, they moved a table for us to manage our baby's pram at the side of our table, the food was delicious and the price made it even better! will be visiting this place again! it's a hidden secret!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank stephlcooper2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level 6 Contributor
512 reviews
246 restaurant reviews
common_n_restaurant_reviews_1bd8 252 helpful votes
“Trendy and tasty!”
Reviewed December 28, 2012

Super location and packed full on a Saturday night with a great buzz! Food was fresh and gorgeous and very reasonable prices for the surroundings.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank theharrogatelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Level 3 Contributor
16 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Croma Sunday Lunch”
Reviewed December 23, 2012

Despite being in a large group, each ordering different dishes, we were all served within minutes of each other; quite a feat from the kitchen. The food was quite enjoyable and reasonably priced.

Visited April 2012
Helpful?
Thank Currier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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