After half an hour wait we were served the wrong order – serving meat to a vegetarian. Our waiter took it back and moments later the same order returns to our table only to be taken back once more. Twenty minutes later the correct meals arrive without an apology and badly, obviously hastily cooked. We asked for the bill and the waiter asks if everything was alright for us. We said no, that the delay was unacceptable and caused us to be late for a meeting, and she responded with a “no worries, guys!” Not only we didn’t receive an apology or a discount we were also being laughed at by the inattentive, insolent staff. We didn’t have time to ask to see a manager but I doubt that anyone would have cared if they allow this kind of customer service. We had to pay 24 pounds for an undercooked, awful meal and horrible service. Never again!
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