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“Would not recommend” 2 of 5 bubbles
Review of The Edge Manchester

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The Edge Manchester
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Would not recommend”
2 of 5 bubbles Reviewed May 9, 2013

Have just returned from this apartment stay and unfortunately would not return. The apartment itself was fine for 3 people but I do not rate the company responsible. We booked the apartment as we were seeing beyonce at the MEN and were travelling 4 hours from Scotland. At approx 10.30pm the night before travelling we were emailed and advised that the balcony door was broken and offered a full refund or £20 off. Due to the notice given we had no option but to stay as the city's hotels/apartments were fully booked. We asked if it was possible to check in early and were told we could from 1pm. We were half way to Manchester when we received an email to say we couldn't check in until after 3pm.. At this point we were totally fed up and just felt the company were a joke. The apartments fine. The double bed is smaller than average, tight squeeze for 2. The sofa bed awful!! Woke up in agony it was that uncomfortable. Arrived home to be charged full price and no sign of our £20 off. Emailed the company and received no response! Will not return and would not recommend. There are plenty more apartments in Manchester which are of similar price and have better reviews! Go there!

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Lorna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    5
    5
    7
    3
    13
See reviews for
Families
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10
1
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
1 review
3 of 5 bubbles Reviewed March 22, 2013

I booked this apartment as a special treat for my daughter and her partner. They were very excited at the prospect of staying in a luxury apartment. When they first arrived they were met by an extremely rude man who was very unhelpful. He certainly would not let them in the complex or even speak to them in a civil way. They were unable to get into the apartments and had to phone me to look for telephone numbers to help them. If it had not been for the helpful team at booking.com I dread to think what would have happened. Once in the apartment it was lovely but not terribly clean. Signs all over said please leave apartment as you find it but it would have been nice if the people before my daughter had adhered to this. My daughter has said she would stay again but surely something must be done about the booking in procedures.

Stayed March 2013, traveled as a couple
Helpful?
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffs
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed March 12, 2013

I booked this apartment for my daughter and her fiance as they were going to a concert at the MEN. The whole booking system is very 'cloak and dagger' - I booked through late rooms as I normally do but what followed would have been funny if it wasn't so irritating. I can't count on one hand the number of phone calls and emails it took to work out how to pick up the keys and where to park - all very odd. Quite honestly I wish I'd just booked them into a normal hotel. They did say that the apartment was fine and within walking distance of the MEN but the booking experience was just too much effort for my liking!!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank WhitehallWitchy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 4, 2013

I booked this apartment based on the write up on their website. Booking for 4 adults i expected at least 1 seperate bedroom but was supprised they sqeeze you into one room with a bed and a sofa bed. Should have read the small print. The room was not very clean, the sofa and dining chairs had stains on them and the curtain rail was hanging off. We couldn't use the balcony because the door was broken. The bathroom was grubby with mould between the mosaic tiles and numerous tiles missing. I was expecting a lot lot more for the price. Very poor standard compaired to other places we have stayed.

Room Tip: Look elswhere.
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  • Stayed March 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank YorkshirePudS26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Manchester hotels

Yorkshire
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

My husband and I stayed here for a night and booked through Hoseasons. When we arrived, we tried to get into the building but there was one of the rudest men ever sat in Reception who would not speak to us and he even slammed the intercom down on us and he certainly wasn't letting us in the building!! He shouted at us to ring the agents we booked with, so we did. Apparently it should have said on our confirmation that we were to ring Jim 24 hours before we were going but this was missing from our confirmation.

We arrived around 6:30pm and rang Hoseasons who took 20 mins to get through to Jim. He took another 20 mins to get to the apartment to help us (Michael McIntyre was on at the MEN so it took longer than normal - that's where we were going and were getting concious of time) but when he arrived he was lovely. He showed us to our allocate parking space in the secure car park and then showed us to our apartment almost an hour later.

Once inside the apartment, it was very nice. The room is only small and but very well equipped. The bed was quite small but the bedding was nice. The kitchen was well equipped and there was tea, coffee, sugar and Nespresso pods (nice touch!) There is a good sized balcony as well, just a shame it wasn't warm enough to sit out!!

The only thing we feel needs attention is the bathroom. The photo/s previous guests have uploaded of the bathroom are correct, the tiles in the shower are missing, as they are around the sink and are not only unsightly but dirty as well. If this was attended too, I'd give the apartment 5 out of 5.

Location wise, it's perfect. Just off Deansgate and a 5 min walk to the MEN Arena. We've stayed in a couple of apartments in Manchester and this was our favourite. I'd really recommend people to stay here.

Just re-tile the bathroom and ask the man on the front desk to get some manners and it'd be perfect (all the other staff were nice)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank pinklady1410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
127 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed October 21, 2012 via mobile

I stayed for one night as I'm getting bored of hotels. I really liked my stay here. The apartment was well appointed and we furnished. The appliances are great the the location is exceptional.
I would reccomend aparthotels as a great alternative to hotels.

Stayed October 2012, traveled on business
Helpful?
2 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel en le Frith, null, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 16, 2012

If it wasn't for how nice Jim was, and the way he goes out of his way to be helpful we would have refused to stay. The apartment is so shabby, tiles missing in the bathroom. My daughter came home with a terrible rash from the bedding. Really not worth the money, wouldn't stay here again.

  • Stayed October 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Carole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Edge Manchester

Property: The Edge Manchester
Address: Clowes Street, Manchester M3 5NE, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #46 of 81 Specialty Lodging in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Edge Manchester 4*
Number of rooms: 5
Official Description (provided by the hotel):
The Edge Manchester is an exclusive, Ben De Lisi designed, premium apartment development in Manchester City Centre, with high specification fixtures and fittings. We specialise in short let apartments, which are ideal for business and leisure travelers. Looking for a central location, with free parking and more space and privacy and a fraction of the cost of a hotel room? Look no further. ... more   less 
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