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“Amazing hotel, Fantastic service, Best location”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #19 of 118 Hotels in Manchester
Certificate of Excellence
Channel Islands
1 review
“Amazing hotel, Fantastic service, Best location”
Reviewed May 4, 2010

I travelled with my brother for a weekend, we were going to watch United at Old Trafford. This hotel gave fantastic service, were very helpful if you needed to know how to get to somewhere.
The rooms are warm and cosy, very clean and even though the Hotle in in the City Center the rooms are quiet.
The location right in the cenere and a minute walk from picadilly station.
The best thing is everything mention above and also you have a mac tv in your room which has free access to the internet,
Nothing bad about this hotel at all!

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Texa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Wrexham
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 2, 2010

Cleanliness = Spotless
Location = 5 Mins walk from city centre, 3 mins walk from station and Metro Station
Service = Warm & friendly
Value = Excellent rates available direct and from laterooms. Mini-bar and room service far from most expensive I have seen
Sleep quality = Great Bed and quiet
Rooms = Very clean, was great to have an window that opens, in room controls for heat and air, great shower, ironing board, iron and hair dryer. The inroom Imac entertainment system was amazing, TV, radio and computer all in one. Also free wi-fi and internet point in the room.
Breakfast was varied, excellent and served with a smile

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LJWrexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, Channel Islands
Level 6 Contributor
679 reviews
257 hotel reviews
common_n_hotel_reviews_1bd8 682 helpful votes
Reviewed May 1, 2010

I booked 2 nights at City Inn on the strength of reviews on Tripadvisor as we travelled to Manchester to see the Australian Pink Floyd at the Manchester Evening News Arena. The hotel is very close to Piccadilly train station, an easy 15 minutes from the airport. Check in was fine and we were allocated a room on the Sixth floor. The rooms are OK, nothing to write home about and a decent size with decent facilities. Free internet access is good and there are tea and coffee facilities etc. I had a bed and breakfast rate at £99 a night so it was a reasonable choice. My main complaint is that despite it being modest temperatures outside, the room was stifling. The air conditioning is useless and once the small window is open the noise from the revellers in the back streets is problematic.
One good touch is the large shower gel bottles in the shower meaning that there is plenty to use rather than small disposable bottles that most hotels provide.
There should have been a safe in the room but it is missing. Reception sent someone up to show me where it is located but they too realised it was not there! I do like somewhere to lock my passports and bank cards when not in use so this was a pain. Clearly, no need to worry about someone running off with your money as they simply take the safe!
Haven't sampled the breakfast yet as going down in an hour so I will not comment. All in all, an OK hotel in a good but noisy location. Would I book here again, no. Do I know why it is rated number one on Tripadvisor, no. Is it anything out of the ordinary, no. If the City inn is number one in Manchester, I don't know what the others are like. Don't get me wrong, it was fine for a short week-end stay but I can't see what everyone else is raving about.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank Bob1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level 4 Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 29, 2010

This was a fantastic business hotel which met all my needs. The rooms are modern and fresh. They come with a iMac which allows you to go online for free or just watch tv. There is also free wifi. The hotel is extremely close to the railway and the city centre.
It met my needs perfectly and will use this hotel again for both business and leisure.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scotty15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, England
Level 5 Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed April 28, 2010

I stayed at this hotel for 2 nights last week on a business trip. I cannot fault a single thing. It was a great location, 2 mins walk from the station and the staff were attentive, helpful and courteous at all times.
Spotlessly clean, food was good quality and always served with a smile.
Highly recommended.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Heidimauve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wigan
1 review
Reviewed April 27, 2010

I payed for my mum and dad to stay here after attending dancing on ice tour on 23/04/10. It was a surprise for her 50th birthday. After emailing the hotel to enquire if we could make further arrangements when they got there with regards to drinks, cake, balloons etc, they emailed straight back and advised they would make all necessary arrangements. They were amazing. My mum and dad were treated like royalty. The room was outstanding, the staff were brillant and the food was superb. Phillipa, Stewart you did yourselves proud and my mum was overwhelmed with what you did for her. Thank you so much and we will definitley stay at your hotel again

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
Thank sallyjane1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 18, 2010

Visited Manchester on 16th April and stayed for two nights and stayed at the City Inn. What can i say..its very luxurious! On entering you are met by a beautiful entrance hall with many staff there to welcome you. Check in was easy and they were very helpful. I had opted to have breakfast each day and this was just amazing. Everything you could think of to eat and every taste catered for. The room was very clean and was in neutral tones and was lovely. Had an i-mac entertainment system which allowed you free access to the internet as well as other entertainment on the system. Hotel also has an excellent collection of cds and dvds which can be used. Would highly recommend the City Inn for a stay if you are looking for a little bit of luxury and class.

  • Stayed April 2010, traveled solo
    • Value
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    • Service
Helpful?
Thank LJD2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Property: DoubleTree by Hilton Manchester Piccadilly
Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#15 Luxury Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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