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“Great value, great service, right by the station”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #18 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed July 29, 2014

I've stayed here twice and found the service really good and the rooms comfortable and well equipped. The location is great too - about two minutes walk once you get off the train. Id definitely stay here again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ElleEmby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear ElleEmby,

Thank you for your recent review on TripAdvisor.

It is great to hear you would stay with us again in the future. We love to hear so many positive aspects to your stay and appreciate the time taking to communicate this to us.

We look forward to welcoming you once again in the near future.

Kind Regards,

Claire Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,972 - 1,978 of 4,251 reviews

Reviewed July 29, 2014

We found this hotel to be excellent value for money in the city centre of Manchester. Check in was efficient and we recieved a complimentary cookie each. The room was clean and nice, although slightly small. The bathroom was amazing and the Crabtree and Evelyn products were the best we have ever seen in a hotel!

The hotel is located really close to Piccadilly trainstation and is close to restaurants and shops. (Primark, Debenhams, Arndale Centre etc.) Being located in the city centre there is some noise from the outside, and the view from our room was of a building being renovated. However the room was so nice we did not mind this at all. We will absolutely stay here in the future when we go to Manchester.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 0617510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear 0617510,

Thank you for taking the time to share your review of your stay with us on TripAdvisor.

We are delighted to hear you had such a wonderful stay with us! We agree, the location on the hotel is ideal for Manchester's shopping district and some of the best restaurants in the North West.

We are pleased to hear you enjoyed our famous DoubleTree Chocolate Chip Cookies on arrival - it is what makes us unique as a hotel in the city!

We look forward to welcoming you to DoubleTree by Hilton Manchester Piccadilly on your return to Manchester.

Kind Regards,

Claire Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

I visited the Hilton Doubletree Manchester Piccadilly last weekend for my boyfriends birthday.
It is a good situation very close to the Manchester Piccadilly station. As we arrived by car we were able to use the hotels underground car park. I obtained a pass from reception and were directed round the corner to the secure gated car park. You put your pass into the machine and this opens the gates, you are given a designated parking place and reception is accessed by stairs or lift directly from the car park . We checked in and received our yummy complimentary chocolate cookies. Our room was on the eighth floor, on the Hilton Honours floor ( I am an Hilton Honours card holder) . The room was spotless , comfortably furnished andwith a floor to ceiling window. Good wardrobe space and nice spacious dressing table area with Apple Mac. As it was a very hot day, the very efficient air con was a godsend. The bathroom also, spotless with lovely toiletries, bathrobes & slippers. We also had a complimentary soft drink mini bar.
We ate in the hotel restaurant that evening and had a lovely meal. The waiter asked if we were there to celebrate anything and when I told him it was my boyfriends birthday he presented him with a small chocolate cake on a Happy Birthday decorated plate !!
All the staff are very professional, friendly and extremely helpful.
When we checked out we were asked if we were leaving the car in the car park for the rest of the day which we did as we were staying to do shopping. This was all included in the £17.50 charge.
We will definitely stay at this hotel again if visiting Manchester and would definately recommend it to others.

Stayed: July 2014, traveled as a couple
1  Thank PattiMorphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear PattiMorphine,

Wow, what a fantastic review! Thank you for taking the time to share this with us on TripAdvisor.

Thank you for the wonderful compliments regarding the cleanliness of the rooms. Anna, our Executive Head Housekeeper will be thrilled to share your comments with her team who work hard to maintain such high standards.

It is especially great to hear the City Café Team acknowledged your boyfriends birthday with a surprise cake from the Kitchen Team. As a team, we are committed to great customer service and this is wonderful example of the team really listening to our guests.

It is a great compliment to the hotel and the team that you would choose to stay again as well as recommending us to others.

Kind Regards,

Claire Armitage

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Reviewed July 29, 2014

Very comfortable, helpful staff, no noise when sleeping, we were lucky they had a park available for our hire car, which is extremely helpful. Great location for exploring the inner city, just tricky to drive to (but that's Manchester for you!)

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Alice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear Alice C,

Thank you for taking the time to share your review of you stay with us on TripAdvisor.

We are delighted to hear your stay with us was comfortable and convenient for exploring Manchester's best attractions.

We look forward to welcoming you again in the future.

Kind Regards,

Claire Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

nice comfortable room in convenient city centre location handy for Piccadilly railway station and city centre shops. Check in and check out staff very pleasant no hassle on arrival or when leaving qucik and attentive plus a free warm cookie (?) on arrival. Got a discount on the car park used close by

  • Stayed: July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank awmch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear awmch2,

Thank you for your recent review on your stay with us on TripAdvisor.

It is great to hear you found the location convenient and the team at DoubleTree by Hilton Manchester Piccadilly friendly and efficient on the Front Desk.

We look forward to welcoming you again in the future.

Kind Regards,

Claire Armitage

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Reviewed July 29, 2014

An excellent hotel with superb facilities and a very warm welcome, I always stay here when possible. The rooms are comfortable and well ventilated, the food and drink offer quality choices and the service pertaining to all elements of the stay is top class. I rate this hotel very highly in every aspect

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 30, 2014

Dear Ed W,

Thank you for sharing a great review of your stay with us On TripAdvisor.

It is great to hear, as a regular guest, that you continue to find so many positive aspects to your stay with us such as the comfortable bedrooms, great hotel amenities and a warm welcome from the team at DoubleTree by Hilton Manchester Piccadilly.

It is a fantastic compliment to the team that you would rate us so highly.

We look forward to welcoming you on your next trip to Manchester.

Kind Regards,

Claire Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

I stayed here two nights on business.
The hotel is perfectly sited for those arriving by trim and there is a walkway directly across from Manchester Piccadilly.
My room was on the third floor. The position of the hotel means that you do get a bit of street noise - trams and cars and higher up may well be quieter, earplugs are a good idea.
The rooms are good, not huge but functional with free wi fi, fridge, kettle, iron, TV with computer function, small table and comfy chair as well as desk chair. The bathroom had nice toiletries and a decent walk in shower.
Breakfast was a good selection, there is a restaurant on site where you can sit outside as well as in.
Will definitely plan to use the hotel again for working in Manchester, the position is excellent, staff were helpful and it all worked well.

Stayed: July 2014, traveled on business
Thank bettyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded July 29, 2014

Dear bettyUK,

Thank you for your recent review of your stay with us on TripAdvisor.

We are delighted you had an enjoyable stay with us and found the location, in particular, ideal for your business travel needs.

It is great to hear you are planning to return to the hotel on your next visit to Manchester.

Kind Regards,

Claire Armitage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#14 Luxury Hotel in Manchester
Price Range: $94 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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