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“My place to stay while in Manchester.”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #20 of 116 Hotels in Manchester
Certificate of Excellence
Woodridge, Illinois
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“My place to stay while in Manchester.”
5 of 5 bubbles Reviewed February 26, 2014

We've visited Manchester before and this has become our hotel of choice. Its close proximity to Picadilly station, along with the city in itself makes it an ideal place. They treat their guest in a very professional manner and tend to your needs, you can't go wrong here.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cumonohito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (494)
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Muscat
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

Stayed here mid week - very convenient for railway station. Room was spacious, comfortable and quiet. The staff were helpful and polite. Room had a shower but it would have been nice to have a bath instead. Could do with a clock and more plug sockets but I love the apple computer/tv

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

My wife and I spent one night at Doubletree in Manchester. Despite the cost of parking this hotel is excellent value. The room was small but luxurious and as we were in a deluxe room we were treated with a free mini bar (wine, beer, soft drinks, chocolate and crisps).

The absence of a bath is really disappointing as I am not a huge fan of showers but this was made clear in the room descriptions so can't complain really.

We ate at the restaurant although ordered from the bar menu which was much more to our taste (simple English food cooked well). The food was excellent, my wife had fish whilst I had one of the best rib eye steaks I've ever had.

The staff in the restaurant were very slow and if I were easily annoyed this could have spoiled the evening but given how enjoyable the food was I let it slide.

Breakfast was good (not excellent) but there were no offers for poached eggs/omelette etc although I suspect these would have been available if I asked.

When we stayed at this hotel it was priced £100 less than Hilton Deansgate. I struggle to see what Deansgate could have added to our stay to have justified the extra cost and we are glad to have stayed at Doubletree instead.

We would strongly recommend this hotel for a short stay in Manchester.

Room Tip: Upgrade if available.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 23, 2014 via mobile

We stayed here sat 22nd feb for 1 night me and my finance. Lovely room, and bathroom. iMac brilliant especially as had sky sports channels so my fiancé was over the moon! Breakfast lovely and bar relaxed. Excellent customer service too.
I booked through hotel pronto and got a great deal for bed and breakfast.
Would come back again.
Thank you Hilton

Stayed February 2014, traveled as a couple
Helpful?
Thank Melanie20132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burley in Wharfedale, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed February 22, 2014

Came for a single night and was disappointed overall. At reception we weren't given a cookie (not that I'm bothered particularly) and only one key. Got to the room and found a number of things not working including the coffee machine. The room also looked like it could have done with a good scrub.
On the plus side the bar in the evening was pretty good and the hotel is located centrally, allowing a quick walk into the city centre for shopping, dining etc.
Used the express checkout and am still waiting for my bill to be emailed to me 2 weeks later (even after sending an email request)

Room Tip: Try the Lowry
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian-Dilenardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, February 24, 2014
Dear Adrian,

Thank you for taking the time to share the feedback with Tripadvisor.

I was sorry to learn of your recent experience and would be delighted if you could contact me directly, Jack.Appleton@hilton.com to discuss your concerns further.

Kind regards,

Jack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral, England
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed February 22, 2014 via mobile

We stayed here as a one night get away. The hotel is very close to Piccadilly train station. It's a short walk to shopping area. There are a number of pubs and restaurants nearby.

We arrived about 12pm and got checked in straight away and access to parking space. The room was well furnished with facilities. Apple TV impressed the husband. Free wifi is included. The room has a safe and iron.

We would stay again.

Stayed February 2014, traveled as a couple
Helpful?
Thank travelbug_england
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loughborough
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 22, 2014 via mobile

Well the room was okay, a plus would be being able to watch sky sports in your room! The room needs a good polish and there was a stain on the pillow! :/ now my main moan is the bar. My partner and I had to paninis, they were absolutely awful! Hardly any filling and they were practically cold!!! Top this with the awful service I have to say the whole experience was shocking! I expect to pay over the odds for a couple a snacks it was my mistake to eat in a hotel bar! What I don't expect is awful service and terrible terrible food! I cancelled our breakfast because I could not stomach another poor food experience! Suffice to say I have had better service in a travelodge and will be more inclined to stay there in future!

Stayed February 2014, traveled as a couple
Helpful?
Thank chev10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, February 24, 2014
Thank you for sharing your feedback.

If you could contact me directly to discuss the contents of your review this would be much appreciated, Jack.Appleton@hilton.com.

I look forward to hearing from you.

Kind regards,

Jack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Property: DoubleTree by Hilton Manchester Piccadilly
Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#16 Luxury Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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