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DoubleTree by Hilton Manchester Piccadilly
Ranked #20 of 116 Hotels in Manchester
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
203 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Good value for money”
4 of 5 bubbles Reviewed August 5, 2013

Very convienient for Piccadilly railway station and the city centre. The rooms are clean and the imac in the room is very useful. The cookie given to me upon arrival was lovely but I'll try not to let that affect my rating of the hotel. The breakfast buffet was average but you can order eggs etc freshly made. Staff are friendly and allowed us to use a corner of the bar for a meeting the following day.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellingMum7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Huddersfield
Level Contributor
190 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

I stayed one night with my wife when we were attending a function at nearby Malmaison where we could not get a room. I have stayed here before when it had a different name. The check in was fast and efficient, we were offered a complimentary drink in the bar. The room was pleasant, the bed large and comfortable and there was an iMac with a very full range of channels. The bathroom was well equipped and there was a very good shower and toiletries to use in it. At the price (about £100) I would very highly recommend it as a city centre hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Westyorkshireman_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

In Manchester for a day at the Ashes cricket and some shopping. Into the spacious reception area where we were greeted by a smiling receptionist. The Hilton Honors bit was swiftly sorted. Complimentary and password free wifi throughout the hotel. Liking it. Newspapers also complimentary.

Location was good for the station, the Metrolink and the delights of Manchester.

Our room was of a reasonable size and contained a very comfy bed, good aircon and was peacefully quiet even though we were close to the City centre.

Our fellow guests were mostly Australian and were a very friendly bunch as were the hotel staff. TV sets at reception and in the Picadilly Lounge were permanently tuned to the cricket - know your customers! One niggle in the Lounge - the seating was not comfortable being at odd angles or having little or no back support. Memo to management: Definitely room for improvement here.

Breakfast was really good, the restaurant was well and ably staffed and the food was of a very high quality - apart from hard-poached eggs.

We don't often single out individuals but Tom & Alex were outstanding in a team who set high standards. Thanks.

Very highly recommended, whatever the reason for your visit.

Room Tip: As far as we could tell, they were all good.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank burtonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Stayed here over the weekend and It was just what I needed. Right next to Manchester Piccadilly it is perfectly situated and the room was well sized with comfertable beds, towels and mini shampoo etc. for the shower. I also checked in early and had a late check out too for no extra cost. Brilliant.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank EmmaArdern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean W, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, August 12, 2013
Dear Emma,

Thank-you for your feedback from your recent stay with us.

We're glad to hear that you had a great time in the hotel and in Manchester in general. We appreciate your feedback and your comments about the rooms, location and in-room amenities have been passed onto all the team members.

We hope to see you at the hotel again soon.

Best Regards,

Sean Walsh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
267 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

Great hotel, great staff and lovely rooms.
I first stayed at this hotel when it was the Mint Hotel a few years ago, just after it opened. I have to say that the service was great then and with the Hilton Doubletree brand now, it has stayed just the same - perfect.
The receptionist was great, the meeting/events staff were just perfect and very attentive to all of our needs (I had organised a meeting for around 20+) and our bedrooms were perfect.
The location is just great - a stone's throw from Piccadilly Station.
10/10 and we'll definitely be back.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean W, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, August 8, 2013
Dear Alison,

Thank-you for sharing your Doubletree by Hilton experience with us,

It's great to hear that you have enjoyed the hotel under both brands and continue to return to us while you are in Manchester.

We value your feedback and your wonderful comments have been shared throughout all departments of the hotel.

We look forward to welcoming you back to stay with us soon.

Best Regards,

Sean Walsh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

We stayed here for several days in early August and really enjoyed our stay. As we had two teenage girls with us a priority was good free wifi. The wifi in the rooms and the public areas was excellent and sufficient to stream netflix etc. Also in each room was an iMac that functioned as a TV but gave full computer access free of charge also. The reception staff handled everything quickly and efficiently and even added in warm cookies. There was always sufficient staff that you never had to wait for attention and their recommendations for restaurants were spot on. We had a problem with with the air conditioning in one of the rooms and it was fixed quickly and efficiently with an extra cookie thrown in for our trouble! We enjoyed the whole experience and would stay there again in a heart beat. It ticked all the boxes for us.

Stayed August 2013, traveled with family
Helpful?
Thank Kerrdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level Contributor
74 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 bubbles Reviewed August 1, 2013

I was staying for four nights and although enjoyed the location I would not recommend staying in this hotel as the street has many other hotel choices.

When I was checking in, instead of courtesy upgrade as a premium member of Hilton I was offered to pay for the possible upgrade! Now why would I be a loyal to Hilton customer if the status of my membership is nothing in Manchester?

The room are so small, very typical to Double tree in UK, that you literally have no spacy for your luggage and want to escape this cell the moment you arrive. Awful feeling and for your money!

The beds, linen, pillows are so cheap that you wonder if you're in hotel or a hostel?

Breakfast. When I walked in the restaurant and glanced over buffet and menu I just decided to leave immediately and it was the right decision.
Right across the street, there s another hotel - Malmaison where there is a restaurant SMOAK - this s the place for breakfast and dinner! Very recommended - I have tried both meals there and was not disappointed.

Try to find some other choice for Manchester if you decide to spend a weekend there, really, Double Tree is not worth it.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dmitryvulkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Property: DoubleTree by Hilton Manchester Piccadilly
Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#16 Luxury Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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