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“Fabulous hotel”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #18 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed February 19, 2008

Stayed here for one night when we went to a concert at the Apollo. Everyting about this place was great. Hotel room super cool and trendy with all the mod cons. Staff were excellent and helpfull. Great bar area.
Breakfast was not the best we had and a bit slow but the staff made up for it when they kept checking if we had been served and chased it up.
I did also order wine, beer and balloons in our room as a birthday treat for my husband but the balloons did not arrive.
When we checked out and they asked if we were happy with the balloons they were more than apologetic about them not appearing. They promised me they had arrived but someone else must have found them in their room!! They didn't charge us for the drinks in the room to make up for it and as the staff were so good we could not get angry at all.
All in all a few hiccups but the quality of the hotel, staff, location etc more than made up for it.
Also as an added bonus Mark Ronson and his band who we went to see were also staying there.
A very posh hotel with a laid back feel, we will return.

  • Stayed: February 2008, traveled as a couple
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Thank julie60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,052 - 4,058 of 4,297 reviews

Reviewed February 17, 2008

This is one of those hotels which should be an unalloyed pleasure but it's somehow a bit chilly and not as much of a winner as it should be.

On the plus side - good location, nice and smart public areas and it's all very functional. It has all the promise of a sassy urban venue.

On the negative side - I paid £159 for a room at a weekend and it had a shower only. The room itself was white and clean, but the bedding felt sparse and the bed didn't reach the comfort levels of really good hotels. Meanwhile, the Mac Television and entertainment centre is clever but actually rather annoying and slow to use if, er, you just want to watch television. It sits there telling you it's "loading BBC1" as opposed to just switching itself on, and I never found out how to change the volume. Chairs in the room feel more suited to an office than a living space.

Room service breakfast was no more than adequate: toast that had been warmed for a few seconds rather than actually toasted and an undercooked sausage.

I don't mean to sound too picky but I can't see any reason for staying here rather than the V&A if you can get a good rate there, and this has many of the annoyances of the Radisson Edwardian but the latter wins on room size and facilities. A bit of warmth in the decor and in the hotel as a whole would work wonders.

  • Stayed: February 2008, traveled on business
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Thank Londoner5870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2008

Really stylish hotel in the centre of Manchester. Rooms very comfy with some hi-tech Apple Mac entertainment system. To be honest, I found it quite fiddly to work but having free use of a computer and free wi-fi was a plus.

At 11.30 PM some workman turned up and started sanding down the wall outside my room!!! Another guest complained and he made a quick retreat.

The real downside here is the restaurant. I waited 15 minutes before I could get in for Breakfast. The service was cold and very slow and you have to order hot dishes. My scrambled egg and smoked salmon was OK but portion size rediculously small.

It toook nearly an hour to have breakfast - not good enough if you're in a hurry.

  • Stayed: February 2008, traveled on business
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1  Thank Geraldo_Bonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2008

Booked this hotel on the back of the excellent reviews on Trip Advisor. Have to say I was disappointed. Paid £99 for a superior twin having booked three months ago on late rooms.

Plus points:
Good location.
Nice public areas.
Pleasant staff.
Nice bathroom.

Minus points:
Allocated double when we requested a twin. (Room 314)
Carpet was soiled in several places.
Chair and coffee table had marks on them.
Bath mat was soiled on one side.
Skirting board had dirty marks on it.
Flyer on desk offered 'Winter Sales Special' for the month of Jan...it was Feb!
One of the lifts failed on Sun morning resulting in queues to take the other two lifts.

I don't consider myself over-fussy but have stayed in many hotels and these things leaped out at me without me specifically looking for them. Maybe we were just unfortunate, but for a hotel that only opened in May 2007 it was not up to the standard I would have expected.

  • Stayed: February 2008, traveled with friends
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2  Thank TripAdviserreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2008

The City Inn was running a special weekend rate through January so we got the room for £65 a night. This proved to be an absolute bargain. The hotel was located right next to Piccadilly Station, Canal Street and the Northern Quarter so we were a short walk from everywhere we wanted to see.

The room was spacious, clean and elegant with all needs catered for. The Mac computer system allows you to access the web, play CDs and DVDs, listen to the radio and plug in your MP3 player. Free tea and coffee, well stocked bathroom, hairdryer, mini bar and nice lighting. The staff were really friendly and accommodated a late check out.

I'd definitely stay here again; the location is perfect and the hotel balances upmarket without being snooty.

  • Stayed: January 2008, traveled as a couple
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1  Thank RebekahB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2008

Stayed for one night in the City Inn. Location is ideal: a brief stroll from Picadilly train station and within 10 minutes walk of the shopping and entertainment centre of the city. Reception staff were friendly and efficient. The room, although not huge, was bright and clean. An imac doubled as TV, radio, DVD player and internet access (free). Breakfast was adequate and reception staff were helpful with arranging transport.
All in all much better than other hotels in which I have stayed in Manchester at the same price.

  • Stayed: January 2008, traveled on business
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1  Thank naasboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2008

I booked the City Inn for my husband's birthday. I chose this particular hotel because it was central, a reasonable rate and had received very good reviews.

Overall we rate the hotel well - it's location is fantastic with only a 5 minute walk to the shops and picadilly station is across the road. The room was clean and spacious and the power shower was great.

We ate in the restaurant where the food was fantastic with a large wine selection, although the wine was pretty expensive. As other reviews have mentioned, their is little atmosphere in the restaurant, with a mixture of very good to not so great staff.

We'd been really looking forward to breakfast as the reviews were fantastic, but we were pretty disappointed. The selection is very good, but the service was pretty poor and our sausages weren't properly cooked.

All in all, we would recommend this hotel and we'd stay again.

  • Stayed: January 2008, traveled as a couple
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Thank Elliebot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#14 Luxury Hotel in Manchester
Price Range: $92 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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