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“Great for the price.”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #19 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed February 2, 2012

I stayed here when it was the City Inn / Mint Hotel and it was great for the price then. It still is now really, all that has changed is that there is a confusion of signs outside the hotel as they haven't updated them to say Hilton Double Tree yet. If you are walking from Piccidilly station, follow the sign for Mint Hotel. The room was clean, had a fridge filled with water, bath robes, comfy beds, iMac with free WiFi and big windows. The manager was really helpful with any of our requests too. It is not a luxury hotel so if the price goes up when all the signs are changed then I would choose elsewhere but for under 100 quid this is great.

  • Stayed: January 2012, traveled with friends
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2  Thank jorange5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded February 4, 2012

Thank you for sharing your review.

It is inspiring to read that you enjoyed your stays with us, would return to the hotel and recommend DoubleTree by Hilton. I do hope we have the opportunity to welcome you back.

Kind regards,

Jack

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Reviews (4,147)
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3,128 - 3,134 of 4,147 reviews

Reviewed January 29, 2012

I stayed here shortly after the hotel had changed from Mint hotel to Hilton, hopefully the glitches with respect to website have now been smoothed over. Rooms are very clean and spacious although slightly over designed -eg bed side table had little room for anything other than the phone, sockets hidden aiming for a game of find me if you can. If travelling by car and requiring parking do contact the hotel first, parking is limited, charged at £15 and not designed for the larger car. (also be aware which button you press for access to the car park - I got an abusive Manchester transport chap -welcome to Manchester!!!)
Front desk Staff helpful, but restaurant staff slow and could do much better!

  • Stayed: January 2012
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded February 4, 2012

Thank you for sharing your review with Tripadvisor.

I would like to offer my apologies for the inconvenience caused by the Car Parking miscommunication and incorrect information online. Please be assured the correct information has now been populated on the hotel website within our 'Parking & Directions' pages.

I can fully appreciate these errors may have caused some confusion.

Please contact me next time you plan to stay in Manchester, it would be my pleasure to assist with accommodation arrangement, Jack.Appleton@hilton.com.

Best wishes,

Jack

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Reviewed January 29, 2012

This being my first review please bare with me. Me and the wife had an excellent night out in Manchester and rather than ending the night there we came across Doubletree Hotel tucked around the corner in Picadilly. Being bout 11.30 we went in to the bar where we were greeted immediately by the bar staff and waiters. Drinks were bought to us pronto!! and the staff were very talkative. The wife being the wife decided she wanted to stay the night and after going over to the reception desk I was greeted by a friendly man I think he was called Savo??? I asked for the room rate with was a lot higher than we were willing to pay. He very nicely offered me a room and explained that he would honour the night before's rate as the hotel was not fully booked, which was greatly appreciated. Being 12.30am at this point we made our way up to our room. The room was spacious and clean with an Apple computer/TV which did everything and was included in the price. In the morning we decided to go for breakfast in the hotel and after having the egg's Benedict and the wife had the full English we were ready to pick our son up!!! This hotel was excellent and we could not fault it whilst we stay the short time we did. Maybe next time it will be for longer!!!!! Customer service A1

  • Stayed: January 2012, traveled as a couple
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1  Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded January 30, 2012

Dear Ben,

Thank you for your review. And what a great first review...keep up the good work!

Tripadvisor is a great tool and travellers have identified it the world over as being such a unique point of reference when making travel arrangements.

At DoubleTree by Hilton we too recognise the importance of this truly global communication channel, this said we do invite all guests to contact us directly with any specific feedback. Jack.Appleton@hilton.com.

We all genuinely hope we have the opportunity to welcome you back to the hotel again soon.

Best wishes,

Jack

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Reviewed January 26, 2012

everything from the staff to the atmostphere was out of this world. if i'm in manchester again i know where i will be staying.

  • Stayed: May 2011, traveled as a couple
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3  Thank joanne w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded January 28, 2012

Dear Guest,

Thank you for sharing such a fantastic review. It is great to share with the team such inspiring feedback.

I do hope we have the opportunity to welcome you back to DoubleTree by Hilton.

Kind regards,

Jack

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Reviewed January 23, 2012

Parking was a pain as it is a public car park behind the hotel. It will cost £35 for 3 nights. The reception area was bright and breezy with friendly staff, check in was efficient and painless with good explanation of proceedures and hotel facilities. There were 3 lifts close by with the lobby area around the lifts being painted. My room 632 was modern with Flat screen tv, free WiFi, fridge, tea&coffee making facilities, complimentary bottle of water. The view from floor to ceiling was good and the curtains fitted well so no annoying light creeping in. The room was fresh and modern with a large comfortable bed. The en suite was modern with no bath but a very modern shower that was excellent with good water pressure. Free shampoo and soap plus bath robes. I would also prefer a toilet brush was provided. I stayed for 4 days at a conference and was pleased with the room. The breakfast was expensive and the service could be slow if the restuarant was packed. I had to leave before getting served one morning as they had taken too long. The bar was typical Hotel prices so I would venture out to the Witherspoons bar which is close by and substancially cheaper.

  • Stayed: January 2012, traveled on business
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1  Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded January 24, 2012

Dear Guest,

Thank you for sharing such a comprehensive review with Tripadvisor.

It is great to read and share with the team your comments, and to learn that we were able to delight in all areas during your recent visit.

We all genuinely look forward to welcoming you back to DoubleTree by Hilton Manchester Piccadilly.

Kind regards,

Jack

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Reviewed January 22, 2012

Previously known as the Mint, which changed its name to the DoubleTree recently. We really enjoyed our stay, the service at reception on our arrival was outstanding. A bit of advice if you are driving and need parking at the hotel. Drive to the entrance of hotel as there is a small parking area and get the key from reception for entrance to car park as it has security gates and you won't get in without a key. Staff were very attentive , rooms clean and loved all the extras in the room, although the robes have seen better days. Bar area is nice and drinks not overpriced. Breakfast was excellent. Fully recommend. Great location for shopping.

  • Stayed: January 2012
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Thank mx5fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded January 24, 2012

Dear mx5fan,

Thank you for sharing your review with Tripadvisor. It is great to read that you had such an enjoyable stay.

The site really does provide such a fantastic platform for genuine traveler opinions and advice - your parking feedback is a true example of this. If I may add, due to our limited number of spaces we regret we cannot accommodate all Guests in the hotels own car park. However we have built extremely strong relationships with local car parks and set up competitive, discounted rates to ensure only the best value for our Guests.

I invite any questions or concerns regarding parking, or anything else direct Jack.Appleton@hilton.com.

Thank you once again, I do hope we have the pleasure of welcoming you back.

Jack

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Reviewed January 19, 2012

We stayed at the Mint Hotel (since changed to DoubleTree by Hilton) for one night in January. We stayed there as it was close to the friends we were visiting and they were offering a 50 pound a night (room only) deal when we booked. It was excellent value for money, clean, comfy rooms with a nice bed and decent sound proofing (I was concerned on arrival that the person opposite us was playing their music loudly - but once in the room I couldn't hear them). The bar was nice, good cocktails. Check in and out was quick and efficient. Overall, a good standard, central hotel at bargain prices. Would stay there again.

  • Stayed: January 2012, traveled with friends
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Thank The2explorers28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded January 24, 2012

Dear Guest,

Thank you for sharing such a great review with Tripadvisor. It is genuinely inspiring to read that you enjoyed the hotel.

I do hope we have the opportunity to welcome you back to DoubleTree by Hilton in Manchester very soon.

Kind regards,

Jack

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#15 Luxury Hotel in Manchester
Price Range: $113 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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