Computers were down and were told to stay away as long as possible. Not a good start but these things cannot be helped and at least we could leave our bags there.
Real problems arose at 1am with the couple next door arguing and fighting which spilled out into the corridor outside our room. It was violent and to be fair management and security were quick to arrive after we'd phoned them.
The couple were, despite waking everyone up with their atrocious behaviour, allowed to stay. Low and behold it kicked off again at 6am, with our front door also being on the receiving end this time.
I have never had a worse night in a hotel in all my life. It was my wife's 30th and our stay in the Mercure ruined what should've been a great night away.
We complained at reception in the morning but were offered nothing but a half interested apology.
I understand the hotel is not responsible for the people who book it but their decision to allow them to stay, added with the thinnest interior walls I have ever seen in a hotel, made for an extremely poor stay. The thin walls are a serious issue here and I would be very reluctant to book again.
- Official Description (provided by the hotel):
- WELCOME. The Mercure Manchester Piccadilly Hotel is situated right in the heart of the city centre, easily accessible from the M6 and the M60 motorways. Making it the perfect location to discover one of the livliest cities of the North. This vibrant city has a fantastic array of shops, theatres, clubs, bars and restaurants, guaranteed to meet all customers' needs. RELAX IN ONE OF OUR STYLISH ROOMS: Each of the 280 bedrooms has an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed internet access, hairdryer, trouser press/iron, climate control as well as tea and coffee making facilities. Upgraded rooms are also available on request. The hotel offers a range of facilities for guests including accessible rooms. THE PLACE TO UNWIND: Enjoy a visit to ARTS Brasserie, serving modern food in stylish surroundings with a friendly atmosphere. Situated on the 3rd floor, overlooking Piccadilly Gardens, The Brasserie Restaurant is the perfect location to unwind at the end of the day. For a lighter meal choice, room service is available 24 hours a day. THE PLACE TO MEET: The Conference Centre comprises 10 flexible conference rooms all with complimentary wi-fi access, suitable for hosting discreet boardroom meetings or conferences up to 700 delegates. With the added benefit of natural daylight, soundproofing and climate control.Of course, its not just conferences that we're renowned for. Whether you're booking a wedding, gala dinner, private party or a company award ceremony, the International Suite is the perfect choice. Complete with its own private reception area, bar and stage. LOCAL ATTRACTIONS INCLUDE: Old Trafford - Manchester United's Stadium Manchester Central, The Palace and Opera House Theatres, Manchester City Etihad Stadium/Sportscity, Imperial War Museum, Trafford Shopping Centre, Manchester Art Gallery. By rail: Manchester Piccadilly Station 1/2 mile. By Air: Manchester Airport 10 miles. Parking: Chargeable parking. Limited spaces - subject to availability. Dry gym: Free use to residential guests. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Manchester
- Manchester Ramada