Prompt and efficient check in and warm genuine welcome from the staff. Room on 8th floor. Very functional and spotless. Nice plump pillows. Had a wifi and B&B inclusive rate. Initially could not connect to the wifi using the earthnet. Called reception and they advised they would sent someone. Within a few minutes there was a knock at the door and there were 2 staff to rectify,,one in training as was shown how to troubleshoot. Very impressive response and resolution,
Visible security staff on the front door which is welcome due to the location of the hotel on a Saturday night. It seems the whole of the North West parties in this fair city.
Was pleased to be told on check in that Sunday breakfast would be served until 12noon. A gold medal needs to be given to the genius that thought of this as nobody wants to rush down to have finished breakfast by 10.30am on a Sunday after being out the night before.
Sunday morning breakfast service is almost a measure of a top hotel in itself. Really pleased to note that at 11.10am there was no wait to be seated, a wide array of food on the hot and cold sections. Also, coffee, tea and toast brought promptly by enthusiastic staff. The same staff clearing away tables promptly and efficiently. A very welcome addition was an omelette station with fresh cooked to order omelettes.
Check out was prompt and efficient with the only error on the bill noticed before he had even printed it and removed. This shows that the employee was actually taking care and not just in automatic mode.
All in all a most excellent stay and one that I am used to at this hotel. Must have been an off day when I stayed in January. Bonus points must be given for having Earl Grey tea bags on the hospitality trays in the rooms.
Two minor niggles... lack of plugs by the bed. I can't be the only person that likes to charge my mobile phone and have it close to me in bed and also the internet access. In the 21st century where wifi is almost standard not sure why this still needs to be done via earthnet connection leads here. Would be nice to use laptop in bed; Nothing major but would be the difference between 97/100 and 100/100.
- Official Description (provided by the hotel):
- WELCOME. The Mercure Manchester Piccadilly Hotel is situated right in the heart of the city centre, easily accessible from the M6 and the M60 motorways. Making it the perfect location to discover one of the livliest cities of the North. This vibrant city has a fantastic array of shops, theatres, clubs, bars and restaurants, guaranteed to meet all customers' needs. RELAX IN ONE OF OUR STYLISH ROOMS: Each of the 280 bedrooms has an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed internet access, hairdryer, trouser press/iron, climate control as well as tea and coffee making facilities. Upgraded rooms are also available on request. The hotel offers a range of facilities for guests including accessible rooms. THE PLACE TO UNWIND: Enjoy a visit to ARTS Brasserie, serving modern food in stylish surroundings with a friendly atmosphere. Situated on the 3rd floor, overlooking Piccadilly Gardens, The Brasserie Restaurant is the perfect location to unwind at the end of the day. For a lighter meal choice, room service is available 24 hours a day. THE PLACE TO MEET: The Conference Centre comprises 10 flexible conference rooms all with complimentary wi-fi access, suitable for hosting discreet boardroom meetings or conferences up to 700 delegates. With the added benefit of natural daylight, soundproofing and climate control.Of course, its not just conferences that we're renowned for. Whether you're booking a wedding, gala dinner, private party or a company award ceremony, the International Suite is the perfect choice. Complete with its own private reception area, bar and stage. LOCAL ATTRACTIONS INCLUDE: Old Trafford - Manchester United's Stadium Manchester Central, The Palace and Opera House Theatres, Manchester City Etihad Stadium/Sportscity, Imperial War Museum, Trafford Shopping Centre, Manchester Art Gallery. By rail: Manchester Piccadilly Station 1/2 mile. By Air: Manchester Airport 10 miles. Parking: Chargeable parking. Limited spaces - subject to availability. Dry gym: Free use to residential guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Mercure Manchester Piccadilly Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Manchester
- Manchester Ramada