We stayed on the 14th floor after requesting a high room. We were pleasantly surprised by the size of the room and how well-appointed it was. Sky Sports on the TV was a big plus! My only criticisms would be that the air conditioning in the room wasn't powerful enough and the room got too hot. In addition to this the bed was just a double - not a queen or a king, and it seemed slightly out of place in such a large room. Having said that the bed was comfortable and we slept well. A few more minor criticisms - no price list for the mini bar and no dressing gowns.
Cloud 23 was fabulous (though seemingly it can only be accessed from a dedicated lift in the foyer). The views were incredible, staff friendly, and cocktails out-of-this-world. It's fair to say that it is pricey but we felt we were paying for the whole experience of being in such a gorgeous bar overlooking the city.
It was a pleasant surprise to note that the hotel swimming pool had viewing windows on the floor of the pool so that you can see down into the street. A nice touch! On a more critical note, the pool and the Jacuzzi area could have done with a good clean as the tiles were not looking their best (certainly not to the standard as shown in a promotional picture above).
Breakfast was good with lots of choice however for me it lacked slightly in taste. However the greatest criticism I have of the hotel is the staff - at breakfast we were not offered tea/coffee and I had to go in search of someone to bring us a small cup each. The reception staff were equally indifferent to us. We did not receive a warm welcome nor we were asked how our stay was on departure.
All in all I would certainly return.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate