The location of the hotel was absolutely perfect for my visit, as it is very close to the centre of Manchester (10 minute walk). The appearance of the hotel both internally and externally is stunning, and the room was very good - absolutely 4 star standard. The bed was comfortable, the bathroom well appointed and I was impressed with the size of the room.
But there were a few things that disappointed me. As you will see from the photo that I have uploaded, when I first entered my room after checking in I discovered a large stain on the carpet. I immediately informed Guest Services (mainly so that they didn't think I had done it!) and the lady I spoke to was apologetic. But I did feel let down - not what you expect from a 4 star hotel. Another part of my experience that wasn't quite up to scratch was breakfast. A lot of the food on the buffet was cold, and we had to wait a long time to get served coffee.
But overall I think this is a good hotel, and I do recommend staying here.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate