I arrived here with friends on the 9th March 2014.
I had made two different reservations on separate occasions. One through booking.com & one through the hotel website.
When we arrived only one of the bookings had apparently been made. I knew this was wrong as I knew I had paid for the room in advanced but had no paper work to prove this. One room was priced at £51 & the other at £60. My friend paid for his £60 room no problem, but my room that I had booked first for £51 was not coming up on their system.
I was so tired & fed up that I paid another £51 thinking there must of been a mix up in my behalf.
When we eventually made it to our rooms we found that they where very run down, with duck tape stuck to the bathroom floor & the leather pealing off the head bored, but wasn't really an issue as we just wanted to get settled.
Me & my friends then decided we where hungry. It was late so just wanted a simple carry out.
We rang down to the reception to see if they could help us with ordering from a local carry out.
They then told us that the hotel did food & could make us something & send it up to us no problem. We ordered two pizzas & three portions of chips.
We waited FORTY FIVE minutes for what I can only describe as flavoured cardboard!
I am now having to chase up two charges of £51 for the one room plus a charge of £46 for the disgusting room service!
The staff where rude, the food was disgusting, the room was shabby. My stay was a disaster.
- Official Description (provided by the hotel):
- ****NEWLY OPENED…..CENTRAL PARK METROLINK 200 YARDS FROM THE HOTEL…..ONLY 2 STOPS FROM MANCHESTER VICTORIA STATION****Stay at the contemporary Holiday Inn Manchester-Central Park hotel for ample complimentary parking just outside the city centre. Conveniently located for Manchester City Football Club, Sportcity; with Manchester city centre and the Arndale Centre, a shoppers’ paradise nearby. Our Manchester hotel is ideally situated for leisure breaks, business travel to Manchester, and for sport enthusiasts.Just 2.0 miles from Manchester City Centre, now accessible via metrolink direct into Manchester Victoria Station, the good-value Holiday Inn Manchester-Central Park is in the Central Park Industrial Estate. Leave your vehicle in our complimentary car park and be greeted in the Lobby by our friendly staff. Wireless Internet is available throughout the hotel.Choose from our 83 en-suite rooms which are all furnished to a very high standard with super king size beds. All rooms feature colour TV, hair dryer, hospitality tray, direct dial telephone, modem points and WIFi. Family and executive rooms are available. Take advantage of joining Holiday Inn’s outstanding rewards programme, Priority Club, and enjoy many more benefits associated with this. Together with our friendly ‘can-do’ service and a global reassurance of quality and standards, you can relax and be yourself here.Holiday Inn Manchester-Central Park has 6 natural daylight filled meeting rooms for up to 90 people. ... more less
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- Also Known As:
- Holiday Inn Manchester Central Park Hotel Manchester
- Manchester Holiday Inn