I stayed at the Premier Inn, Portland Street, Manchester, for 4 nights in April 2009, 3 of which were by myself as I was attending a course in the city centre for 3 days. I was joined by my husband for the 4th night as we thought it would be nice to stay over, go out for a meal and a few drinks and drive home the following day.
The hotel is located centrally in Manchester, just on the corner of the Portland Street–Oxford Street junction so it is on a busy main road, however, I requested a room to the rear of the hotel as I knew that I would need somewhere quiet to do some homework from my course. This was not a problem and I was given a room to the back of the hotel, away from the main road.
Check-in was fine, the staff on reception were extremely friendly and very polite. I was given a room on the third floor. Premier Inn have a policy that they will never allocate lone females a room on either the ground floor (but there are no rooms on the ground floor at Portland Street, just reception) and also they will not give you a room which is at the end of the corridor. It’s great to know that they value the safety of their customers.
There are 3 lifts, each only accessible from reception by using your key-card. After 11pm, the main door is locked and you have to use your key-card to get into the hotel. Security at the hotel is great so lone travellers need not worry.
The hotel has a bar and restaurant on the 1st floor, overlooking the Portland Street-Oxford Street junction, nicely decorated and well laid out. I had breakfast at the hotel each morning. Monday to Friday breakfast is served from 6.30am until 10am and on Saturday and Sunday it is 7.00am until 12 noon – great if you want a lie-in! I see that some previous reviewers have said that they thought the breakfasts to be over-priced at £7.95 each (kids under 16 have breakfast free!), however, you have a wealth of choice as it is help-yourself. There are croissants, jams and marmalade, you can make your own toast, various cereals, tea, coffee, fruit juice , yoghurts and then a hot breakfast selection – all help-yourself and as much as you want. There are also vegetarian options and you can order porridge if that takes your fancy! I found it terrific value for money and well-worth the £7.95. The breakfasts were delicious and of a higher standard than I would expect from a Premier Inn. On one evening, I had a meal in the restaurant there. Even though I was on my own, I didn’t feel out of place dining by myself and the staff (Paolo and Felipe) were very helpful and looked after me. I found the prices for the meals there very good value – I had garlic and herb mushrooms for a starter and then a gammon steak with a fried egg, chips and grilled tomato. I also had half a Stella Artois and a regular diet coke – the total came to just short of £15 which I thought was excellent – and the food was of a very high standard indeed!! The hotel bar was also nice and the price of drinks quite reasonable for a hotel - £1.45 for half a Stella. Bar is open until 3am at weekends!
My room was quite large with a big double bed, dressing table with flat screen TV (Freeview channels), a hairdryer, air conditioning, tea and coffee making facilities and plenty of space for hanging up clothes. The bathroom was a nice size and had a ‘shower in bath’ – the shower was very powerful and there was always plenty of hot water. They even provide you with shower gel/shampoo and plenty of towels. They do warn you to have your bathroom door closed when having a bath or shower as the steam can set of their sensitive fire alarms. Room was cleaned and bed made every day and tea/coffee supplies replenished.
Rooms have wi-fi internet access to the Swisscom network. I took my laptop as I needed it for my course. Internet access is quite expensive though and that is about the only gripe I have in this review. It was £12 if paying online by debit/credit card for 24 hours access BUT the 24 hours counts down from when you first log in regardless of how much (or how little) you use it.
The location of the hotel is perfect for the city centre – 10 minutes walk to the Arndale, about 3 minutes to Chinatown. It was perfect for me walking to my course each day on King Street. There is an abundance of restaurants and bars close by. We went to the Pacific (George Street) for a Thai meal on the Friday night, just 5 minutes walk away. There is a bus stop directly outside the hotel and the Metro is about 5 minutes away at St Peters Square.
The hotel does not have a car park but if you use the NCP on Bridgewater Street (literally across the road from the hotel), the hotel will stamp your car park ticket when you check-out giving you a 25% discount. We were parked in the car park from around 6pm on a Friday to 10.30am on the Saturday and with the discount it cost £11.00.
Check-in at the hotel is after 3pm and check-out is midday but they have a secure luggage room in reception if you need to leave your luggage and go back later. The reception itself is manned 24 hours. As usual you can book a wake-up call by ringing reception. They don’t have room-service but you can order a pizza from the hotel bar, they will ring you when it is ready and they can box it up for you to take to your room – a nice touch.
You can pay for breakfast when you book or you can just go to the restaurant in the morning without booking and pay for it there and then. You can also book a table at the restaurant for the evening by contacting reception.
I would highly recommend this hotel – great location, great staff, nice rooms and no problems at all. In fact, my husband and I have booked with some friends and their little boy for 2 nights in June for a weekend break. It is ideal for business and leisure and lone travellers can feel safe staying here. Well done Premier Inn, I am looking forward to coming back!
- Official Description (provided by the hotel):
- Ideally situated in the heart of Manchester, Piccadilly train station is just a 10 minute walk and there are tram links to Manchester Old Trafford stadium, Manchester City stadium, and Media City Uk. Attractions nearby include Canal Street, Oxford Road, Palace and Opera House theatres and lots of bars and restaurants. Passes for nearby gym facilities are available please enquire at reception. Parking is available at a discounted rate (approx £14.50 per over night stay) at the Q Park on St James St - M1 4LX. Voucher is available from hotel reception upon departure. Our Manchester (Portland Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Manchester City Centre (Portland Street) Hotel Manchester
- Premier Inn Portland Street
- Travel Inn Manchester